1. 合同会社ユー・エス・ジェイ(USJ LLC)
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  4. Digital Tech_API Engineering Tech Lead

Digital Tech_API Engineering Tech Lead

  • Digital Tech_API Engineering Tech Lead
  • 正社員

合同会社ユー・エス・ジェイ(USJ LLC) の求人一覧

Digital Tech_API Engineering Tech Lead | 合同会社ユー・エス・ジェイ(USJ LLC)

What we are aiming for in Digital Transformation

An opportunity with USJ's Digital and Technology team is an experience like no other. From developing state-of-the-art theme park locations in Orlando, Hollywood, Beijing and Japan, to new destinations, like our Halloween Horror nights themed destination in Vegas and a kids park in Frisco… our teams are at the heart of the new and innovative digital technologies that power our guest and team member experiences.

In this role, you will be responsible for working with our business partners and product teams to understand the requirements that drive the technology solutions we will deploy and analyze key requirements needed. You will engage in the testing cycles of those solutions to align and drive that the design meets the original set of expectations. You are part of a global team that is consistently looking at ways to enhance the experience for guests, from planning their trip to their in park visit, to their post return – all while driving the best experience all around.

As part of the Digital and Technology team, you will work in a global and multinational team atmosphere, with team members that come to work with us, from various countries. You will engage with not only team members but with multinational vendors that support our destinations and experiences across the globe. So be prepared, as our primary language to operate in is English, daily; however, having other languages, like Japanese is a plus, for local communications.

After joining the company, you will gain a basic understanding of the latest technology for our theme parks and overall in park ride solutions. Not to worry, we will work with you to refine your business system analysis skills. Your role will be responsible for reporting to management both in Japan and within the US. Regardless of your length of service, you will be involved in operations with other parks around the world and will be able to grow significantly.

Examples of projects or the kind of projects you may engage in, include but are not limited to:

Commerce Platform
Ticketing and Access Control systems
Web and Mobile application development
Gaming and new technologies innovations, that connect the guest at home and in park
Photo validation technologies
Ride Reservation platforms
Food and Beverage platforms
Character digitally connected experiences, and the list goes on.

So come join the fun, with destinations all around the world, Universal Destinations and Experiences Digital & Technology team, has multiple ways to immerse you in our brand, while growing your career.

【JOB SUMMARY】

This role is to provide technical leadership and delivery for Universal Studios Japan Digital Technology – Integration Services. The Software Application Engineer Lead will be responsible to define, develop, test, analyze, and deliver technology solutions related to the Guest and Team Member experience. This could include writing, coding, testing, analyzing, and delivering both hardware and software programs and applications. 

You will also lead others in the research, design, documentation, and modification of technology solutions throughout the project life cycle. Leadership tasks include leveraging of Enterprise Systems to their full extents, development or leadership of project development efforts, and the transition of delivered solutions to the Parks Technology Operations team for ongoing support. They are expected to be able to perform as a technical lead from a code-level as well as the functional- level in addition to collaborating closely with other teams (such as our Architecture team) or third-party vendors.
This position is based in Osaka, Japan.

【ROLES & RESPONSIBILITIES】

MAJOR RESPONSIBILITIES   
・Collaborate and Lead business analysts, programmer analysts, developers, and architects in conceptualizing and development of software programs and applications.
・ Defect Triage – Build and lead a team to quickly identify defects found during the software development and quality assurance cycles, to assign to the correct teams for timely resolution.
・Liaise and mentor other technical staff to lend expertise toward driving solutions.
・Design, run and monitor software tests on new and existing systems for the purposes of correcting errors, isolating areas for improvement, and general debugging.
・Lead the documentation of system business requirements, technical requirements, specifications, and test cases on a project-by-project basis in collaboration with internal users and departments.
・Support Release Management and Change Control processes along with other UDX Compliance Initiatives.
・Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
・Perform other duties as assigned.

【REQUIREMENTS】

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Consistent attendance is a job requirement.

EXPERIENCE: 7+ years equivalent work experience. Experience preferred in software development in small-large sized projects with small to large sized teams. Conflict resolution, debugging, triaging, troubleshooting and problem-solving techniques required. Good presentation, facilitation, communication, and negotiation skills required.

・Must have: NodeJS, TypeScript, CouchDB (NoSQL database)
・Nice to have: Docker, Kubernetes, Gitlab, Redis, Kafka
・Experience leading enterprise engineering projects or teams is a plus. Self-starter with the ability to manage a broad workload and accommodate change with a proven ability to deliver results.
・Proven ability to be a technical lead and assist in the technical growth of other Team Members and operate as the technical expert for multiple applications.
・Very highly developed written and verbal communication skills (including the ability to clearly articulate technical concepts to a non-technical audience)
・Adaptability — a fast learner with a willingness to build solutions using tools to which you may have had little previous exposure.
・Empathy—the innate ability to understand the challenges faced by our customers, and the drive to resolve them.
・Demonstrated ability to produce high quality technical documentation.
・Demonstrated ability of strong customer relationship skills, problem resolution and improved efficiencies and productivity.
・Experience with large scale enterprise system development and integration.
・Experience with Agile, Scrum, and Scaled Agile Framework a plus.

LANGUAGE: Ability to use both Japanese and English in business ・Japanese_Advanced High and above_Professional working proficiency
・English_Advanced High and above_Professional working proficiency

EDUCATION: Bachelor degree or equivalent work experience desired in one or more of the following fields:

・Computer Information Technology, Computer Programming and Analysis, Industrial Technology, Electronics Engineering Technology.

 【Selection process】

・CV screening
・2-3 interviews (in both Japanese and English)
・Reference Check

【Working hours】

9:00-17:45 (actual work 7 hours 45 minutes)
*Flexible work, no core time

【Holiday】

120 days off per year (average 10 days per month)

【LIFE at USJ】

Please see below for welfare benefits for working at Universal Studios Japan.
https://recruit.usj.co.jp/career/life/perksbenefits.html

職種 / 募集ポジション Digital Tech_API Engineering Tech Lead
雇用形態 正社員
給与
応相談
経験、年齢等を考慮の上、当社規定により決定。
■昇給:年1回
■賞与:年2回(夏季賞与・冬季賞与)
※ただし、課長代理(アシスタントマネージャー)以上は年1回(業績賞与)
■交通費全額支給
■時間外勤務手当・休日勤務手当別途
※ただし課長代理(アシスタントマネジャー)以上は管理監督者のため対象外
■深夜勤務手当
■その他当社規定による諸手当あり
勤務地
大阪府大阪市此花区桜島2-1-33
会社情報
会社名 合同会社ユー・エス・ジェイ(USJ LLC)
本社所在地
大阪府大阪市此花区桜島2丁目1番33号
代表者
ジャン・ルイ・ボニエ
設立
1994年
資本金
50億円
事業内容
テーマパーク「ユニバーサル・スタジオ・ジャパン」の運営・企画、および関連事業
従業員数
社員:2,857名
アルバイト:11,806名 
合計:14,663名(※2023年12月現在)
休日・休暇/福利厚生
【休日・休暇】
■年間休日120日(月平均10日)
■年次有給休暇(初年度15日、最大20日)
■産前・産後休暇、育児休業、介護休業など

【福利厚生】
■制服貸与
■社会保険完備(雇用、労災、健康、厚生年金)
■団体生命保険
■LTD(長期所得補償制度)保険制度
■確定拠出年金制度
■退職金制度
■テーマパーク無料招待券・割引チケット配布
■各種映画・コンサートチケット割引販売
■DVD無料レンタル
■クルーカフェ
■各種教育サポート
■社内コミュニケーション(社内SNS、社内誌等)
■社内イベント多数
正規雇用の中途採用比率
2021年 67%
2022年 96%
2023年 88%
※公表日:2023年12月31日
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https://www.nbcuniversal.com/privacy-policies/privacy-japanese
Copyrights And Trademarks
https://www.usj.co.jp/web/ja/jp/copyright-notice
中途採用窓口 営業時間
平日:9時30分~18時
※土日祝はクローズしています
受動喫煙対策
当社ではこれまで施設内禁煙(分煙)を進めてきました。今後、さらなる健康経営推進策の一つとして、喫煙者だけでなく、非喫煙者を含めた従業員全員がより快適かつ健康でいきいきと過ごす事ができる職場環境の実現を目的として、2024年1月1日から喫煙所を廃止し、敷地内全面禁煙といたしました。今後も喫煙者の卒煙をサポートする活動も継続していきます。