Job Overview
As a member of the Global HR Digital Team, you will play a key role in providing technical support to ensure the stability and seamless operation of our global HR systems. This position is ideal for a professional with hands-on experience in various HR systems—including SAP SuccessFactors modules, payroll, and time & attendance management—who is eager to grow their career in a truly global environment.
Your primary focus will be maintaining daily system "health," resolving support tickets, managing data integrity, and supporting global project rollouts, effectively translating business needs into digital solutions.
Key Responsibilities
Application Management Services (AMS): Manage the day-to-day technical health of HR-related systems. Handle global inquiries and support tickets via Jira, and perform root-cause analysis to resolve system issues.
System Configuration & Changes: Implement system updates to meet evolving business needs, including updating business rules, adjusting permission roles, and maintaining configuration workbooks.
Process Documentation: Maintain global configuration workbooks and create user guides/manuals to translate technical system changes into clear, accessible language for the HR community.
Module Rollout Support: Support business and technical streams for future module rollouts to overseas subsidiaries, including data mapping, migration, and User Acceptance Testing (UAT) environment setup.
Data Stewardship: Perform strict data auditing and cleansing to maintain a "Single Source of Truth," while promoting the strategic importance of data accuracy across the business.
Requirements Definition & Documentation: Partner with the Global HR Digital Leader to document business requirements from stakeholders, converting business challenges into "user stories" for future system enhancements and functional design.
Scope of Change: Duties may be reassigned or modified based on aptitude and company requirements.
Department Overview
The HR Digital Team is the core organization driving LIXIL’s global HR digital transformation. We are a highly diverse, multinational team that values open communication, mutual respect, and collaboration across borders.
We oversee the planning, implementation, and operation of a wide range of HR systems—centered around SAP SuccessFactors, payroll, and time & attendance management—delivering stable, high-quality system services to the global HR community. Our mission is to balance daily operations with project advancement, prioritizing data accuracy to enhance employee experience and support strategic business decision-making.
Requirements & Qualifications
【Required Experience & Skills】
Experience in HR digital transformation, or hands-on experience in HR system implementation/operation.
Experience Level Guidelines:
From Consulting Firms: * Early-career professionals / Second new graduates (approx. 1–2 years of experience) are welcome to apply. System certifications in SAP, Workday, etc., will be highly valued as a strong indicator of potential.
From In-House/Enterprise Backgrounds: * Approx. 5+ years of experience in HR system operation and maintenance, with a proven track record of communicating directly with business stakeholders.
【Language Skills】
English: Conversational level or higher required (a strong willingness to learn and improve post-hire is acceptable). Professional-level reading and writing is highly preferred, as you will handle English inquiries from global members via email and ticketing tools.
Japanese: Native or professional proficiency (N1 level preferred) capable of handling domestic operation and maintenance support.
【Preferred Qualifications】
Hands-on experience with SAP SuccessFactors (specifically EC, PMGM, Compensation, or Onboarding).
Official SAP SuccessFactors Associate Certification (EC, PMGM, Compensation, or Onboarding).
Experience driving system implementation projects from requirements definition through to Go-Live support.
HRIS experience within a global manufacturing company with complex organizational structures.
Knowledge of system integrations linking HR with payroll, time & attendance, or LMS (Learning Management Systems).
【Ideal Candidate Profile】
Demonstrates a strong sense of ownership and accountability in daily operations.
Treats teammates and colleagues with respect.
Proactively takes initiative and embraces new challenges with a growth mindset.
Work Flexibility & Benefits
Work Style: Full remote work (Work from Home) and Full Flex-time (available between 5:00 AM and 10:00 PM) are available.
Global Collaboration: Due to time zone differences, participation in evening meetings (approx. 7:00 PM – 10:00 PM) may be required about once a month.
Work-Life Balance: Monthly overtime averages between 0 to 20 hours. The team includes working parents, offering an environment that supports a healthy work-life balance.
| 職種 / 募集ポジション | HRIS (Operations & Maintenance) Specialist |
|---|---|
| 雇用形態 | 正社員 |
| 契約期間 | ・契約期間の定めなし ・試用期間は入社日から６ヶ月間 |
| 給与 |
|
| 勤務地 | (変更の範囲)会社の定める事業所へ変更を行うことがある |
| 勤務時間 | ・就業時間：午前8時30分～午後5時20分 (うち、休憩時間は正午から午後1時) ・時間外勤務および休日勤務：業務上その他の必要があるときは勤務あり ・フレックスタイム制度あり(フレキシブルタイム5:00-22:00、コアタイムは無し) |
| 休日 | ・完全週休2日制（土・日・祝日は休日、他に夏季休暇・年末年始休暇あり ※但し一部職種は異なる場合がある）年間休日 125日（2024年度実績） ・年次有給休暇：入社初年度は10日付与 (年度計算期間は毎年3月26日から翌年3月25日まで) ・時間単位有給休暇：あり ・代休：あり ・特別休暇(有給）：セルフケア休暇、慶事休暇、忌引休暇、転勤休暇、その他会社が定める休暇 ・特別休暇(無給）：出産休暇 |
| 福利厚生 | 退職金(確定拠出企業年金)、生命保険・損害保険、カフェテリアプラン、永年勤続表彰、鹿島アントラーズ観戦チケット |
| 加入保険 | 健康保険、厚生年金保険、雇用保険、労災保険、介護保険（40歳までは保険料の負担なし） |
| 受動喫煙対策 | 屋内全面禁煙 |
| 教育体系 | ・教育体系：ビジネススキル教育、デジタル人材育成、グローバル人材育成、商品基礎教育、D&I・Legal・環境など ・自己啓発のためのコンテンツも充実しています。 |
| 会社名 | 株式会社LIXIL |
|---|