Account Manager - Expert Network Industry

Share Knowledge, Empower the World

Arches is Asia's premier expert network, connecting leading consulting, investment firms and Fortune 500 companies with the expertise they need to make informed decisions. We currently have offices in Tokyo, Shanghai, Hong Kong, Singapore, and Ho Chi Minh.

Since 2019, we've grown to 250+ professionals across Asia (and aiming to double our operation in 2025), secured $6M in funding, and built a network of 158,000+ experts serving the world's most prestigious firms.

Arches is Asia's leading expert network, providing decision-making expertise to leading consulting firms, investment firms, and Fortune 500 companies, with offices in Tokyo, Shanghai, Hong Kong, Singapore, and Ho Chi Minh City.

Since its founding in 2019, the company has grown to over 170 professionals across Asia, with the goal of doubling its size by 2025. To date, the company has raised $6 million in funding and built a network of over 158,000 professionals, serving some of the world's most prestigious companies.

Learn more about us: Arches on LinkedIn

STRATEGIC OPPORTUNITY

Join Arches' executive leadership team as we establish our Americas hub in Bogota. This pivotal role goes beyond traditional account management to encompass business development, operational leadership, and strategic growth planning. As one of the founding leaders of our Colombia office, you'll help shape our regional strategy and position yourself for executive advancement as we expand throughout the Americas.

LEADERSHIP MANDATE

As a founding leader in our Bogota office, you'll:

• Help establish and shape our Americas regional strategy
• Build and develop high-performing client services and operations teams
• Drive our expansion and growth throughout the region
• Contribute to executive decision-making for our global operations
• Position ourselves for C-suite opportunities as we scale

KEY RESPONSIBILITIES

Strategic Account Growth Development (40%)

• Develop and execute account growth strategies for key US clients.
• Lead complex, high-value engagement expert experts that drive client success.
• Identify expansion opportunities within existing client organizations.
• Build deep, consultative relationships with decision-makers.

Business Development & Revenue Generation (40%)

• Own late-stage business development processes for new client acquisition.
• Drive contract negotiations and navigate complex compliance requirements.
• Develop strategic proposals for enterprise clients.
• Convert qualified opportunities into active client relationships.
• Collaborate with global leadership on revenue targets and growth initiatives.

Operational Leadership & Team Building (20%)

• Build, mentor and develop our multicultural Bogota team.
• Establish operational excellence standards for the Americas region.
• Implement scalable processes adapted from our global best practices.
• Participate in strategic planning with executive leadership.
• Foster our entrepreneurial culture within the new office.
• Drive performance management and professional development initiatives.

QUALIFICATIONS FOR SUCCESS

Required Experience

• 3+ years of progressive experience in expert networks, with at least 2 years in senior client-facing roles.
• Proven track record growing strategic accounts with US consulting and financial services clients.
• Experience closing complex enterprise deals and sales processes.
• Background in building and leading high-performing teams.
• Native or bilingual proficiency in.
• Bachelor English's degree in relevant field.
• Working location: Bogota.

Preferred Qualifications

• Experience launching or scaling operations in new markets.
• Background in management consulting or investment banking.
• Track record of P&L responsibility or business unit leadership.
• International work experience, particularly in Latin America.
• MBA or advanced degree.
• Spanish language proficiency (not required but advantageous).

Executive Leadership Attributes

• Strategic vision with execution excellence.
• Consultative relationship-building at senior levels.
• Business acumen and commercial.
• Team leadership and talent development capabilities.
• Cross-cultural communication coupled.
• instinct Entrepreneurial mindset and comfort with ambiguity.
• Ability to influence without authority in a matrix organization.

COMPENSATION & BENEFITS

Executive Compensation

• Competitive Base Salary with performance-based annual skills increases.
• Annual Performance Bonus tied to business results.
• 13th Month Salary.
• Potential for participation equity for exceptional performers.

Comprehensive Benefits

• 15 days annual leaves + 18 public holidays + additional paid leave for significant life events.
• 8 days of sick leave.
• Executive Self-development Budget.

Relocation Support

• Visa sponsorship and processing.
• Accommodation support.
• Cultural integration support.

CAREER TRAJECTORY

This role positions you for executive advancement as we scale our Americas operations. Potential growth paths include:

• Head of Sales Americas.
• Head of Growth.
• Other C-suite opportunities as we expand.

Join us in democratizing expertise and building the future of knowledge access. As a founding leader in our Bogota office, you'll help shape not just a regional hub, but the future of our global organization.