Account Manager - China and APAC

Share Knowledge, Empower the World

Arches is Asia's premier expert network, connecting leading consulting, investment firms and Fortune 500 companies with the expertise they need to make informed decisions. We currently have offices in Tokyo, Shanghai, Hong Kong, Singapore, and Ho Chi Minh.

Since 2019, we've grown to 250+ professionals across Asia (and aiming to double our operation in 2025), secured $6M in funding, and built a network of 158,000+ experts serving the world's most prestigious firms.

Arches is Asia's leading expert network, providing decision-making expertise to leading consulting firms, investment firms, and Fortune 500 companies, with offices in Tokyo, Shanghai, Hong Kong, Singapore, and Ho Chi Minh City.

Since its founding in 2019, the company has grown to over 170 professionals across Asia, with the goal of doubling its size by 2025. To date, the company has raised $6 million in funding and built a network of over 158,000 professionals, serving some of the world's most prestigious companies.

Learn more about us: Arches on LinkedIn

INDUSTRY OVERVIEW

The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages ​​​​​​​​across the area and has unmatched recruitment capabilities to find experts from any industry or niche.

ROLE OVERVIEW

Arches is seeking a dynamic Account Manager to accelerate the growth of our Expert Matching Services. As a core team member, you will be pivotal in shaping our success in China and APAC’s strategic consulting and investment landscape. This is a unique opportunity to drive high-impact projects while building deep relationships with key clients and thought leaders.

WHAT YOU’LL DO

Strategic Account Growth Development

• Develop and execute account growth strategies for China and the APAC regions.
• Lead complex, high-value engagement experts that drive client success.
• Identify expansion opportunities within existing client organizations.
• Build deep, consultative relationships with decision-makers.

Business Development & Revenue Generation  

• Own late-stage business development processes for new client acquisition.
• Drive contract negotiations and navigate complex compliance requirements.
• Develop strategic proposals for enterprise clients.
• Convert qualified opportunities into active client relationships.
• Collaborate with global leadership on revenue targets and growth initiatives.

Project Excellence

• Lead cross-functional teams to deliver expert matching projects on time, within budget, and with exceptional quality.
• Conduct thorough project reviews to identify areas for continuous improvement and knowledge sharing.

Leadership

• Stay abreast of industry trends and best practices in expert network services.
• Contribute to thought leadership initiatives, such as webinars, white papers, or speaking engagements, to enhance Arches' brand reputation.
• Actively participate in industry events and networking opportunities to foster new client relationships.

WHAT WE NEED

• 3+ years of progressive experience in expert networks, with at least 2 years in senior client-facing roles.
• High level of fluency in both English and Chinese.
• Demonstrated ability to lead and motivate cross-functional teams to achieve ambitious goals.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with senior-level executives.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Deep understanding of the China and  APAC business landscape, particularly in the strategic consulting and investment sectors.
• Working location: Hybrid between China and Vietnam.

WHAT WE OFFER

• Executive Compensation
  • Competitive Base Salary with performance-based annual based.
  • Quarterly performance bonuses.
  • 13th-month salary.
• Paid Leave – 14 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches.
• Insurance – Private medical insurance (including dental)
• Relocation Support – Provision of flight to Vietnam, VISA & work permits, and accommodation.
• Self-learning budget – Up to $1500 per year.

Career Growth

• Rapid career advancement - Solve challenging problems for exciting startups and gain the skills and experience to propel you onto the global stage. Our rapid growth opens doors for swift promotions, putting you on a path to leadership.
• Build a high-caliber network – This role offers unparalleled exposure to industry leaders and decision-makers at top consulting and investment firms. You'll collaborate with and learn from the best, fostering valuable connections to propel your career forward.

Engagement

• We foster a thriving work environment with engaging team activities (quarterly dinners, company trips, social gatherings), snacks & drinks in the office, and support employee well-being through sports clubs (badminton, golf, football, etc.)
• Flexible work arrangements.

WHY JOIN ARCHES

• Be part of a rapidly growing company at the forefront of the expert network industry.
• Collaborate with a diverse and talented team of professionals passionate about delivering exceptional client value.
• Enjoy a flexible and supportive work environment that encourages continuous learning and development.
• Make a meaningful impact on the success of our clients and the growth of our business.

Ready to shape the future of expert matching services? Apply today and let's explore how your expertise can drive our mutual success.