Sales Activation Manager

Share Knowledge, Empower the World

Arches is a global platform for expert knowledge, strategic solutions, and talent, with a particular strength in Asia. We connect people and insights to help organizations make better decisions and drive real impact. At Arches, titles don’t drive us, purpose does. We empower ambitious professionals to grow fast and work globally with the flexibility to thrive in their own way.

Since 2019, we’ve grown to become a global knowledge platform connecting 160,000+ experts across industries. With offices in 8 cities and a team of ambitious professionals from 15+ nationalities, we help the world’s top consulting firms, investors, and Fortune 500 companies make smarter decisions.

Backed by $6M+ funding and cutting-edge technology, we’re scaling faster than ever and there’s space for bold talent to grow with us.

Arches was certified as:

• Winner of the LinkedIn Impact Awards 2026
• Great Place to Work® Japan 2026
• One of Japan’s fastest-growing companies (KUSABI Award 2025)

Learn more about us: Arches on LinkedIn

Arches（アーチーズ）は、世界中の専門家の『知識・経験』という無形資産をシェアし、企業のビジネスを加速させる「知見」のグローバルプラットフォームです。人と知見をつなぐことで、企業のより良い意思決定と真のインパクト創出を支援しています。Archesを動かすのは、肩書きではなくパーパスです。意欲ある人材が、自分らしいスタイルでグローバルに成長できる環境を提供しています。
2019年の創業以来16万人以上の専門家を業界横断でつなぐグローバルナレッジプラットフォームへと進化しました。8都市にオフィスを構え、15以上の国籍を持つメンバーが集うチームで、世界トップクラスのコンサルティングファーム、投資家、Fortune 500企業の意思決定を支えています。
600万ドル以上の資金調達と最先端テクノロジーを基盤に、かつてないスピードで成長中。挑戦を恐れないタレントが共に成長できるフィールドが、ここにあります。

• LinkedIn Impact Awards 2026
• Great Place to Work® Japan 2026 「働きがい認定企業」選出
• KUSABI Award 2025 受賞 — 「ビジネスグロース賞」を受賞

Role Overview

We are seeking a Sales Activation Manager to lead and scale our Activation team. This role combines strategic leadership with hands-on execution to drive existing account growth. You will be responsible for developing comprehensive growth strategies for account development while scaling the teams to meet business demands.

Strategic Leadership Opportunity

• Lead and grow the Activation team (account growth) with a current size of 5 members.
• Design and execute client acquisition strategies and account growth initiatives.
• Develop hiring plans and scale teams based on business needs.
• Build and implement KPIs and performance frameworks.
• Dive into continuous improvement in team efficiency and effectiveness.

WHAT YOU'LL DO

Strategic Planning & Growth

• Design and implement comprehensive client acquisition strategies for APAC.
• Develop account growth strategies for the existing client portfolio.
• Create hiring plans and scale teams to meet business objectives.
• Establish and track key performance metrics for both functions.
• Identify and capture new market opportunities.
• Set and achieve quarterly and annual revenue growth targets.

Activation Strategy & Management

• Lead the activation team in developing and executing account growth funnel strategies.
• Design client engagement programs to maximize retention and wallet share.
• Implement data-driven approaches to account relationship management.
• Create systematic approaches to increase inquiry share and project volume.
• Develop strategies to expand client engagement across different service lines.
• Monitor and improve client satisfaction metrics.

Mentor Development & Operations

• Manage and operate the current team of 5 professionals.
• Identify functions hiring needs and lead recruitment efforts to scale teams.
• Design comprehensive KPIs and performance metrics for sales and account growth.
• Implement training programs and career development frameworks.
• Create and maintain sales and account management playbooks.
• Drive cross-team collaboration and knowledge sharing.
• Build a high-performance culture focused on continuous improvement.

WHAT YOU'LL NEED

Required Experience

• 5+ years of relevant experience in professional services, consulting, or expert networks.
• Proven track record in both strategic planning and hands-on sales execution.
• Experience in building and scaling teams (5 people).
• Strong background in performance metrics and KPI development.
• Demonstrated success in B2B sales and account management.

Nice to Have Experience

• Experience in expert networks or knowledge-based industries.
• Track record of developing and implementing growth strategies.
• Background in enterprise sales and key account management.
• Project management expertise.
• Experience with CRM systems and sales tools.
• Training and development program implementation.

Key Attributes

• Strategic mindset with strong execution capabilities.
• Data-driven decision-making approach.
• Excellence in both leadership and hands-on work.
• Strong people management and mentoring abilities.
• Process-oriented with attention to detail.
• Ability to balance multiple priorities and teams.
• Excellent communication and relationship-building skills.
• Analytical thinking with creative problem-solving abilities.

What We Offer

Compensation & Benefits

• Competitive base salary with bi-annual reviews.
• Performance-based bonus structure.
• Comprehensive health insurance coverage.
• Work permit sponsorship for non-Vietnamese candidates.

Growth & Development

• Rapid career advancement opportunities in a fast-growing startup.
• Comprehensive training in sales strategies and professional skills.
• Exposure to global markets and diverse industries.
• Mentorship from experienced industry leaders.

Culture & Environment

• Dynamic, international work environment.
• Impact-driven culture focused on results.
• Collaborative team atmosphere.
• Modern office in a vibrant location.