Client Solutions Associate Manager (Evening Shift 3PM - 0AM)

Share Knowledge, Empower the World

Arches is a global platform for expert knowledge, strategic solutions, and talent, with a particular strength in Asia. We connect people and insights to help organizations make better decisions and drive real impact. At Arches, titles don’t drive us, purpose does. We empower ambitious professionals to grow fast and work globally with the flexibility to thrive in their own way.

Since 2019, we’ve grown to become a global knowledge platform connecting 160,000+ experts across industries. With offices in 8 cities and a team of ambitious professionals from 15+ nationalities, we help the world’s top consulting firms, investors, and Fortune 500 companies make smarter decisions.

Backed by $6M+ funding and cutting-edge technology, we’re scaling faster than ever and there’s space for bold talent to grow with us.

Arches was certified as:

• Winner of the LinkedIn Impact Awards 2026
• Great Place to Work® Japan 2026
• One of Japan’s fastest-growing companies (KUSABI Award 2025)

Learn more about us: Arches on LinkedIn

Arches（アーチーズ）は、世界中の専門家の『知識・経験』という無形資産をシェアし、企業のビジネスを加速させる「知見」のグローバルプラットフォームです。人と知見をつなぐことで、企業のより良い意思決定と真のインパクト創出を支援しています。Archesを動かすのは、肩書きではなくパーパスです。意欲ある人材が、自分らしいスタイルでグローバルに成長できる環境を提供しています。
2019年の創業以来16万人以上の専門家を業界横断でつなぐグローバルナレッジプラットフォームへと進化しました。8都市にオフィスを構え、15以上の国籍を持つメンバーが集うチームで、世界トップクラスのコンサルティングファーム、投資家、Fortune 500企業の意思決定を支えています。
600万ドル以上の資金調達と最先端テクノロジーを基盤に、かつてないスピードで成長中。挑戦を恐れないタレントが共に成長できるフィールドが、ここにあります。

• LinkedIn Impact Awards 2026
• Great Place to Work® Japan 2026 「働きがい認定企業」選出
• KUSABI Award 2025 受賞 — 「ビジネスグロース賞」を受賞

INDUSTRY OVERVIEW

The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages ​​​​​​​​​​​​​​​​​​​​across the area and has unmatched recruitment capabilities to find experts from any industry or niche.

ROLE OVERVIEW

Are you a passionate startup enthusiast who thrives in a fast-paced environment? As an Client Solutions Associate Manager at Arches, you'll bridge clients globally with APAC's leading experts, delivering strategic insights that fuel impactful decisions.

RESPONSIBILITIES

Project Delivery & Expert Recruiting

• Project Leadership & Delivery: Lead end-to-end project execution, ensuring timely, high-quality delivery while aligning outcomes with client and business objectives.
• Expert Identification & Recruiting: Translate client needs into precise expert profiles and source, screen, and onboard suitable experts through multiple channels.
• Workflow & Stakeholder Management: Oversee daily team workflows, coordinate client–expert interactions, manage scheduling, and provide ongoing guidance to drive performance excellence.

Compliance & Collaboration

•  Ensure all client compliance protocols are met while collaborating across time zones to guarantee smooth handoffs.

Team Management and Corporate tasks

• Embrace a role where leadership meets action, motivate and guide teams with clear direction and feedback, helping them grow, work well together, and achieve goals. 
• Actively engaging in building a positive working environment, promoting company values ​​​​​​​​​​​​​​​and culture, and supporting company growth.

QUALIFICATIONS

Required Experience

• 3-5 years of progressive experience in the Expert Network Industry or similar fields like consulting, research, or recruitment services .
• Proven track record of leading and growing teams.
• Bachelor's or Master's degree in Business, Economics, or a related field.
• Fluency in English and strong professional communication skills.
• Strong experience managing client relationships alongside complex, multi-stakeholder communication and end-to-end project execution
• KPI-driven and ownership mindset, with high attention to detail and a strong sense of urgency.

Preferred Qualifications

• Demonstrates flexibility in working hours to support client and project requirements.
• Prior exposure to international clients in the consulting or financial services sectors.
• Proficiency in an additional language (a plus, but not required).

WORKING HOURS: 3:00 PM - 00:00 AM (Indochina Time, GMT+7)

PERKS AND BENEFITS

At Arches, we believe in clear communication about your benefits, actively improving with your feedback, and providing accessible HR support.

Here Are Some Of What To Expect:

Salary & Allowances

• Compensation & Benefits:
  • Competitive Base Salary with performance-based annual skills increases.
  • Quarterly performance bonuses.
  • 13th-month salary.
• Paid Leave – 14 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches.
• Insurance – Private medical insurance.
• Self-learning budget.

Career Growth

• Rapid Career Advancement: Solve challenging problems for exciting startups and accelerate your career with swift promotions and a direct path to leadership.
• High-Caliber Network:  Build an unparalleled network by collaborating with and learning from industry leaders at top consulting and investment firms.

Engagement

• Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.).
• Flexible Work Arrangements

Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!