Senior HRBP and Engagement

Share Knowledge, Empower the World

Arches is a global platform for expert knowledge, strategic solutions, and talent, with a particular strength in Asia. We connect people and insights to help organizations make better decisions and drive real impact. At Arches, titles don't drive us, purpose does. We empower ambitious professionals to grow fast and work globally with the flexibility to thrive in their own way.

Since 2019, we’ve grown 6× to become a global knowledge platform connecting 160,000+ experts across industries. With offices in 8 cities and a team of ambitious professionals from 15+ nationalities, we help the world’s top consulting firms, investors, and Fortune 500 companies make smarter decisions.

Backed by $6M+ funding and cutting-edge technology, we’re scaling faster than ever — and there’s space for bold talent to grow with us.

Learn more about us: Arches on LinkedIn

ROLE OVERVIEW

We are seeking a creative, people-centric, and data-driven Senior HRBP and Engagement  to lead our initiatives in developing a world-class employee experience. At Arches, our people are our greatest asset. You will be responsible for designing and executing strategies that foster a high-performance culture and improve employee retention.

• The Team: Over 250 employees from more than 16 nationalities and backgrounds.

RESPONSIBILITIES

1. HRBP and Engagement Strategy (30%)  

• Design engagement strategies aligned with business goals to boost productivity and performance.

2. HRBP & Engagement Execution, Improvement (70%):

• Lead the annual engagement roadmap, including team-building, wellness initiatives, and recognition programs, and new initiatives that help to achieve Arches' business goals above.
• Partner with leadership to embed engagement into every touchpoint, including a premium onboarding experience and performance recognition.
• Coach and guide junior HR members and interns to ensure high-quality execution and professional growth.

Internal Communication & Culture Development:

• Develop an internal communication strategy that promotes transparency and keeps the regional team aligned.
• Produce high-impact internal announcements and internal digital content that reinforce Arches' values ​​and align with the engagement roadmap.
• Partner with Marketing to ensure the internal "Arches voice" is consistent, inclusive, and engaging.

Data, Reporting & Continuous Improvement:

• Own the end-to-end process of employee pulse surveys (eg, eNPS), analyze results, and partner with leadership to implement actionable improvement plans.
• Turn data into action by proposing new initiatives that specifically target retention and workplace satisfaction.
• Coordinate the full cycle of expat accommodation, including sourcing properties, lease negotiation, setup, and ongoing maintenance.

Operational Excellence:

• Participate in digitizing HR processes (eg, HR automation tools) to enhance efficiency.
• Collaborate with the Admin and Recruitment teams to ensure seamless internal operations.

CORE COMPETENCIES

• Project ownership: Leads multiple initiatives independently; manages risks and ensures ROI.
• Strategic thinking: Connects daily activities to long-term organizational health and performance.
• Problem-solving: Uses structured reasoning and data to develop innovative solutions to morale issues.
• Leadership: sets quality standards for the team; builds accountability and mentors juniors.
• Communication: Persuasive and engaging; capable of tailoring messages to diverse audiences.
• Adaptability: Maintains composure and delivers results in a fast-paced, high-pressure startup environment.

REQUIREMENTS

Essential Qualifications

• A bachelor's degree in HR, Business Administration, Communications, or a related field is a plus.
• Minimum 4 years of experience in HR engagement, internal communications, or culture-focused roles.
• Fluency in both Vietnamese and English (written and spoken).
• Proficiency in survey tools (eg, SurveyMonkey, Typeform) and presentation software.
• A "people-first" attitude with a strong analytical backbone.

BENEFITS

Compensation & Benefits

• Competitive base salary with performance reviews every year.
• Annual Bonus – 1-month gross salary.
• Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave.
• Private Medical Insurance.
• Self-learning Budget.

Career Growth

• Rapid Career Advancement – ​​Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions.
• Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth.

Engagement

• Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.)
• Flexible Work Arrangements.

Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!