Associate, Client Service (Expert Matching ) - Thai Speaker

Under the mission of "Share Intelligence, Empower Asia," Arches provides a knowledge sharing service that connects experts who are active at the forefront of industries around the world, mainly in Asia, with client companies seeking their knowledge. It offers.
Since our founding in 2019, we have grown to an organization with over 100 employees and 5 locations in Japan, Singapore, Vietnam, and China. Leveraging our in-house network of over 80,000 experts, we have over 250 clients. In order to become a leading company in the expert network industry that transcends industry/region, we are looking for members who will take on the challenge of further expanding our business!

WHO WE ARE

Arches is the leading knowledge sharing platform connecting experts in Asia with clients from all over the world. Arches connects Asia's industry specialists across sectors and functions with Investment & Corporate Strategy clients to assess an industry, a market, or a company to evaluate its business risks or opportunities.
Want to learn more about us? check out our website: https://arches-global.com/

Do you thrive on connecting experts with clients to unlock critical business insights?

As a Client Service Associate, you'll actively search for, engage with, and recruit suitable experts to join clients' projects. The job requires strong analytical and communication skills and the ability to use different tools to find experts. The main goal is to provide valuable insights to clients through expert interviews and research.

In this dynamic role, you'll wear several hats:

• Research & Analysis – Conduct in-depth research across industries and markets to understand client needs and identify potential solutions.
• Expert Sourcing – Leverage Arches' vast network and diverse platforms to identify the most relevant experts for each project.
• Expert Engagement & Assessment – ​​​​​​​​​​​​​​Engage directly with experts, screen their qualifications, and build comprehensive assessments to ensure perfect client-expert matches.
• Expert Delivery – Facilitate insightful interactions between clients and experts, ensuring a smooth and productive interview experience.

You'll be successful if you have:

• 1-3 years of experience in executive research, headhunting, or a related field.
• Ability to communicate effectively with a diverse range of clients and experts.
• A growth mindset , demonstrating a continuous desire to learn and improve your skills.
• Strategic prioritization skills , allowing you to manage multiple projects and deadlines effectively.
• Meticulous attention to detail , ensuring all deliverables are professional and of the highest quality for our professional service clients.
• The ability to work independently and take ownership of your projects, demonstrating strong autonomy and accountability.
• Critical thinking skills , including problem-solving, business analysis, and research expertise.

Also, we require:

• Working at the Vietnam Office for Initial Training (2-3 Months) – This experience will equip you with the knowledge and skills to excel in your role and the time to bond with your team. We offer a relocation package to support your move.
• Language Proficiency – Exceptional command of Thai, coupled with a high level of English proficiency.

We offer

Salary & Allowances

• Compensation & Benefits
  • Competitive salary with performance reviews every 6 months, with the opportunity for salary increases annually based on your performance.
  • Monthly performance bonuses (up to $1000 per month)
  • 13th month salary
• Paid Leave – 12 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches.
• Insurance – Private medical insurance (including dental)
• Relocation Support – Provision of flight to Vietnam, VISA & work permits, and accommodation.
• Self -learning budget – Up to $1000 per year.

Career Growth

• Rapid career advancement - Solve challenging problems for exciting startups and gain the skills and experience to propel you onto the global stage. Our rapid growth opens doors for swift promotions, putting you on a path to leadership.
• Build a high-caliber network – This role offers unparalleled exposure to industry leaders and decision-makers at top consulting and investment firms. You'll collaborate with and learn from the best, fostering valuable connections to propel your career forward.

Engagement

• We foster a thriving work environment with engaging team activities (quarterly dinners, company trips, social gatherings), snacks & drinks in the office, and support employee well-being through sports clubs (badminton, golf, football, etc.)
• Flexible work arrangements

At Arches, it's not about who came first - it's about your dedication, talent, and drive to succeed. We're excited to welcome you to our team and help you grow along with us!