HR_Pay Services Manager

会社概要

エスティ ローダー カンパニーズは約150のロケーションで製品を販売しています。 アジア太平洋地域、ヨーロッパ・中東・アフリカ地域、米州地域と、主要3地域に分けて、事業を展開しています。 各地域は1社以上の関連会社で構成され、今日、50を超えるロケーションに関連会社があります。

エスティ ローダー カンパニーズの日本法人（ELCジャパン合同会社）は日本屈指のプレステージビューティ企業で、エスティ ローダー カンパニーズの海外拠点の中でも長い歴史を紡いでいます。 日本での第1号店は1968年、東京の日本橋高島屋本店にオープンしました。

日本のオペレーション

東京都千代田区に移転した本社では、コーポレートおよびブランドチームが働いています。 仕切りのないオープンスペースで洗練されたインテリアデザインと皇居の素晴らしい景色が一望できるこのオフィスは、調和があり、コラボレーションを促す造りとなっています。

日本の研究開発・技術革新拠点も、丸の内本社の隣接するビルに移転しました。 ガレージにヒントを得たレイアウトは相乗効果を高め、「日本、およびその他アジア太平洋諸国で違いがわかる消費者にお喜びいただける製品を作る」という使命の実現をサポートしています。

また、茨城県下妻に工場およびエンジニア・イノベーション・センターを設けました。ELCにとって最先端の施設となり、高品質な製品を生み出し、アジア太平洋地域の消費者に、より一層近い場所での流通を可能にする取り組みです。消費者からの需要は高く、将来的にも大きなビジネスの成長を見込んでいます。

 Job Description 

The Pay Services Manager will report into the Regional Pay Services Leader and will be specifically responsible for the following for the assigned market:

• Partner with the Regional Pay Services Leader to operationalize the regional payroll strategy
• Enforce policies, procedures and standards across the region and within the local regulatory context of each country
• Partner with in-country stakeholders and Payroll Vendors to develop the annual pay calendar for all countries in the region
• Oversee a team of Pay Services Analysts that conduct payroll reviews for each payroll, ensuring accuracy and timeliness of payroll activities, while maintaining compliance
• Manage, train and develop the Pay Services team
• Analyze consolidated payroll inputs and provide final sign off on payroll for processing, including off-cycles
• May be responsible for processing payroll depending on the composition of the Pay Services teams or in the absence of a Pay Services Analyst or Senior Analyst
• Monitor controls and serve as final approval for payroll processing
• Partner with the Payroll Vendor to review and approve reporting obligations including year-end statements, tax filings, etc.
• Conduct regular audits of payroll outputs including pay registers, tax filings and payments, bank files, etc.
• Partner with the Payroll Vendor to review and approve reporting obligations including year-end statements, tax filings, etc.
• Support requests from internal audit such as providing necessary reports, screenshots, etc. for the relevant countries
• In partnership with OneSource HR Service Delivery team, respond to escalated payroll inquiries through ELC’s case management system (currently Salesforce)
• Work directly with payroll vendors to enable efficient resolution of complex payroll inquiries, using the appropriate case management tools
• Partner with the Payroll Vendor to review and approve reporting obligations including year-end statements, tax filings, etc.
• Monitor KPIs and SLAs for the Pay Services teams within the specific region
• Collaborate with Regional Pay Services Leader on vendor issue resolution of external SLAs
• Develop strong relationships cross-functionally across subset of regional countries (e.g., HR, Legal, IT, Treasury, etc.) to ensure smooth payroll operations
• Promote engagement across the regional Pay Services team to foster a positive culture, personal commitment and team retention
   

FUNDAMENTAL FUNCTIONAL COMPETENCIES

PAYROLL BUSINESS ACUMEN:
Strong functional knowledge of regional payroll operations:

• Ability to lead a team to deliver core payroll activities such as reviewing and approving payroll for processing
• Understanding of complexities of the regional payroll regulatory environment and the implications on operations
• Understanding payroll technology ecosystem and the upstream or downstream impacts

RISK MANAGEMENT:
Ability to monitor operational metrics to proactively address issues:

• Ability to track key performance indicators and identify opportunities for resolution of any issues
• Understanding of operational controls and their role in monitoring risk and maintaining compliance for payroll

PROGRAM MANAGEMENT:

Ability to collaborate with others to deliver results against defined timelines (e.g., payroll calendars, project timelines, etc.):

• Ability to manage a team to deliver timely, consistent results
• Ability to collaborate cross-functionally within the region to make comprehensive, informed decisions

BEHAVIORAL ATTRIBUTES

    EXECUTES WITH EXCELLENCE

• Demonstrates a commitment to operational excellence
• Provides strong attention to detail
   

    COMMUNICATOR

• Builds trust with team and stakeholders
• Customer service focused

    PROBLEM SOLVER

• Proactively identifies issues and potential solutions
• Leverages data to derive informed decisions