Overview
Money Forward is continuing to grow with the aim of becoming a global Big Tech company. In addition, M&A, joint venture establishment, and spin-outs are active. We are looking for someone who can contribute to improving employee convenience, operational efficiency, and strengthening governance by utilizing engineering in employee ID and information system management operations to support Money Forward's non-linear growth with information systems.
Main Responsibilities
You will be assigned to one of the following areas based on your experience and aptitude:
- Integration and maintenance of employee ID management (ID lifecycle), including HR system integration
- Maintenance and improvement of integration processes (API/batch, etc.) related to reflecting new hires, departures, and transfers based on HR data
- Development of operations that assume exceptions and failures (retry, error notification, manual recovery procedures, log maintenance)
- Investigation and resolution of data inconsistencies, and adaptation to specification changes
- Collection, visualization, and reporting of SaaS usage
- Collection and formatting of data such as SaaS usage, license consumption, and activity (API/admin screen output/logs, etc.)
- Aggregation and visualization in a form that can be continuously operated (regular reports, dashboards, fixed-point observation)
- Implementation support for operational actions based on visualization results (extraction of inventory candidates, notifications, identification of reduction candidates, etc.)
- Improvement of ID integration and provisioning operations based on Entra ID
- Improvement of user/group management, provisioning operations, and exception handling (root cause analysis, recurrence prevention)
- Development of related operational procedures and decision criteria as needed
- Streamlining inquiry handling
- Organization of inquiry content, templating, and development and maintenance of FAQs/knowledge
- Creation of small tools/scripts as needed, and automation of initial triage and guidance (including in-house agents)
- Investigation and consideration of introducing SaaS-attached AI functions (as needed)
- Information gathering on additional functions, and organization of issues from a security/compliance perspective
- Coordination with relevant departments to incorporate into operational rules and usage guides
Job satisfaction
- You will support the ID lifecycle, including HR data linkage, in the company's foundational area of employee IDs, and strengthen operations through external service linkage and in-house development of peripheral tools.
- You will gain experience in continuously reducing manual work, exception handling, and reliance on specific individuals through linkage, automation, and visualization, transitioning from "human-centric operations" to "system-centric operations."
- You will be able to work on improvement themes while interacting with various SaaS across the entire company, and you will easily feel a sense of accomplishment as user feedback and appreciation are received closely.
- Depending on your skills, you can gradually take on challenges in strengthening governance and larger improvements and projects, using linkage, automation, and visualization initiatives as a stepping stone.
Expected role
This role is responsible for transitioning ID/SaaS operations from "human-centric" to "system-centric" through in-house development of peripheral tools and integration with external services, thereby simultaneously enhancing convenience, efficiency, and control. We expect you to translate operational challenges into technically solvable forms and create a state where continuous improvement can be sustained.
- Reduce the reliance on individual expertise, manual tasks, and exception handling in operations, and elevate them to reproducible operations.
- Drive operational improvements and decision-making forward with data and visualization.
- Create robust, operable integrations and systems that are resilient to changes and failures.
Required Skills and Experience
- Experience in implementing and operating external system integrations
- Experience handling REST API, Webhook, batch processing, job scheduling, and authentication (OAuth, etc.)
- Experience operating while adapting to specification changes and failures of integrated systems
- Fundamentals of reliability design for operations
- Experience handling any of the following in practice: retry, idempotency, timeout, rate limiting, error classification, monitoring/notification, and log design
- Data handling and formatting skills
- Experience handling extraction/aggregation with SQL, formatting CSV/JSON, and detecting differences in business operations
- Experience improving operations with small in-house tools/scripts
- Example: automation of aggregation, periodic report delivery, alerts, inventory candidate extraction, semi-automation of applications, etc.
- Ability to understand business operations, organize requirements, and implement them into operations
- Ability to design not just for "it works," but also for exceptions, rework, and handover
Preferred Skills and Experience
- Basic understanding of Entra ID / SSO / Provisioning (SCIM)
- Basic knowledge of authentication and authorization (SSO, MFA, provisioning, etc.)
- Experience using cloud / IaC / CI/CD, etc.
- E.g., AWS, GitHub, GitHub Actions, Terraform
- Frontend experience (ability to create simple UIs and admin screens)
- Experience building visualization platforms (BI tools, etc.) and dashboards
- Experience using iPaaS/ETL (e.g., Workato, Zapier, Make, Power Automate, etc.) and data integration platforms
- Experience in AI development and/or experience in using AI tools to improve development processes.
- Money Forward is at a major turning point, shifting "from Cloud to AI." We are currently driving "AX (AI Transformation)"—the next step beyond DX—with the goal of providing "Digital Workers," where AI agents autonomously execute tasks. As we enter a phase of evolving into Japan's No. 1 back-office AI company by integrating AI agents into all of our products in the future, we are looking for individuals who can contribute to AI-driven development and value creation.(More information here)
Language Requirements
Japanese Language Requirements:
Native/ JLPT N1
English Language Requirements:
TOEIC 700 or higher + able to handle meetings and text communication in English immediately after joining the company. * If you have qualifications or experience demonstrating English proficiency other than TOEIC, please consult us. Examples: Eiken Grade Pre-1, Eiken Grade 2 (Eiken CSE Score 1950 or higher), TOEFL iBT 60 or higher, IELTS 5.0 or higher, Cambridge English Qualifications FCE, etc. * For those who do not have qualifications equivalent to TOEIC 700 points or higher, you will be required to take an exam designated by our company during the selection process. (Generally, this is expected to be after the first interview.)
Who We’re Looking For
- Those who empathize with and value Money Forward's MVVC
- We prioritize willingness over experience.
- Those who enjoy new challenges in a young team.
- Those who enjoy challenges in areas where they have no experience.
- Those who prefer a fast-paced environment.
- Those who can identify issues themselves and take initiative.
- Those who can actively communicate with team members and members of other departments. Those with a sense of responsibility and ethics as an IT administrator.
Tools Used
- Office Suite: Google Workspace
- Communication: Slack, Zoom
- Documentation: Notion
- Collaboration: Jira, Miro, Figma, etc.
- IdP: Entra ID (formerly Azure Active Directory)
- Public Cloud: AWS, GCP
- Repository Management: Github
Work Environment
At Money Forward, we provide an environment where we can create world-class services together, and we are looking forward to welcoming you.
- Provided PC Specs: We provide PCs equipped with the latest CPUs (MacOS or Windows). Custom-made PCs tailored to business requirements and replacements with the latest OS are also possible.
- Systems to Enhance the Development Environment: Peripheral devices necessary for work (such as displays, mice, keyboards) can be purchased as office supplies. Generally, you can choose from standard products (catalog), and if conditions are met, you can apply for non-standard products as well. (*Excluding certain group companies)
- Money Forward Library: We have a library system where you can freely borrow books, ranging from technical books to management books. Desired books can be purchased at the company's expense.
- Referral Driven: We cover the cost of recruitment meals. There is a referral reward system.
- Conference Participation Support: The company partially covers participation in domestic and international conferences, such as RubyKaigi and Google I/O.
| 職種 / 募集ポジション | Information Systems Engineer, Global IT Division, Tokyo |
|---|---|
| 雇用形態 | 正社員 |
| 給与 |
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| 勤務地 | |
| Salary System | <Salary Range> Min 534,000 JPY / month（6,408,000 JPY / year）〜834,000 JPY / month（10,008,000 JPY / year） Each including fixed allowances of 155,489 JPY〜242,807 JPY / month. |
| Bonus | A「High Performance Bonus」may be paid to employees who receive high evaluations based on semi-annual evaluations in addition to their salary. ※Please note that the remuneration of the High Performance Bonus is subject to change according to the company's performance. |
| Probation Period | 3 months from join date |
| Working Hour System | Discretionary Labor System for Professional Work ※Conditions apply; subject to change to Flextime System. |
| Working Hours | 9:30 - 18:30 (60 min break) are the basic working hours. However, employees are able to choose their working hours at their own discretion. ※There is potential for overtime work outside the determined hours. |
| Work Style Policy | Hybrid work style ・As a standard practice, employees are required to work at the office a minimum of 2 days per week. Employees are encouraged to spend 3 or more days in the office. (This policy may be subject to change based on the company and job circumstances) ・The specific "team office days" may vary depending on the assigned team. |
| Holidays/Vacations | ■ Saturdays / Sundays / Japanese national holidays ■ Paid holidays ■ Summer holidays (3 days) ■ Winter holidays (2 days) ■ Year-end and New Year’s holidays (Dec 31st～Jan 3rd) |
| Benefits | ■ Various social insurances (employee pension, health insurance, employment insurance, industrial accident compensation insurance) ■ Neighborhood housing allowance and neighborhood moving allowance ■ Salary-based rent deduction benefit ■ Health check and gynecological checkup ■ Influenza vaccine ■ Book purchases support ■ Defined-contribution corporate pension ■ Employee stock ownership plan ■ Preferential treatment when using the following services（limited to businesses under contract with Money Forward） - Rental agency - Housekeeping services - Babysitting - Online English conversation school |
| Selection Process１ | Casual interview/Document Screening ↓ First interview (Depending on the position, there may be a technical assignment before the interview) ↓ Several interviews (The number of interviews depends on the position) ↓ Final interview (We may ask for a reference check before or after the interview) ↓ Job offer/Offer meeting ※The process may be subject to change depending on the case. |
| Selection Process２ | ■ What are reference checks? Money Forward may ask for your cooperation with reference checks using a reference check service tool. We believe that mutual understanding is limited to the selection process alone. Therefore, we would like to gather information about you from your supervisor and colleagues at your current or former company to ensure a more reliable match and facilitate your early success after joining our company. ※We do not make employment decisions based solely on the contents of reference checks. ※The fact that you are in the selection process with us will not be disclosed to referees. |
| Notes | ・Range of change in job description: Work as determined by the company ・Range of change in work location: Work location as determined by the company |
| Reference Information | https://recruit.moneyforward.com/#introduction |
| 会社名 | 株式会社マネーフォワード |
|---|---|
| 代表者 | 代表取締役社長グループCEO 辻 庸介 |
| 創業 | 2012年5月 |
| 取締役 | 金坂 直哉 中出 匠哉 竹田 正信 石原 千亜希 |
| 社外取締役 | 安武 弘晃 宮澤 弦 Ryu Kawano Suliawan 菊間 千乃 芦田 健 上田 梨々子 |
| 監査役 | 畠山 優実 田中 克幸 西山 茂 |
| グループCxO・VPox | 上利 陽太郎 瀧 俊雄 山田 一也 坂 裕和 松岡 俊 伊藤 セルジオ 大輔 関田 雅和 松久 正幸 野村 一仁 長尾 祐美子 渋谷 亮 金井 恵子 梅田 康吉 |
| 執行役員 | 田平 公伸 本川 大輔 冨山 直道 永井 博 駒口 哲也 廣原 亜樹 島村 誠一郎 永井 七奈 木村 慎治 丸山 嘉伸 吉本 憲文 工藤 裕之 島内 広史 小山 幸宏 渡辺 恵伍 松村 道夫 岩崎 大 |
| オフィス | 本社オフィス 〒108-0023 東京都港区芝浦3-1-21 msb Tamachi 田町ステーションタワーS 21F 北海道支社 〒060-0061 北海道札幌市中央区南一条西4-5-1 札幌大手町ビル3階 東北支社 〒980-0021 宮城県仙台市青葉区中央2-2-10 仙都会館 5F 東海支社、名古屋開発拠点 〒450-6213 愛知県名古屋市中村区名駅4-7-1 ミッドランドスクエア 13F 京都支社、京都開発拠点 〒604-8004 京都府京都市中京区三条通河原町東入中島町78番地 明治屋京都ビル 4階 関西支社、大阪開発拠点 〒541-0042 大阪府大阪市中央区今橋 2-5-8 トレードピア淀屋橋 9階 広島支社 〒730-0015 広島市中区橋本町9-7 ビル博丈5F 九州・沖縄支社、福岡開発拠点 〒810-0041 福岡県福岡市中央区大名2丁目6-50 福岡大名ガーデンシティ 16F |
| 社内コミュニケーション活性化の取り組み | ■全社週次/月次朝会/半期総会 ■代表との意見交換会（CEOセッション） ■全社懇親会（MF Happy Hour） ■他部門社員との交流会（シャッフルランチ・ディナー） ■上長との定期1on1（ツキイチ面談） ■社内公募制度（MFチャレンジシステム） ■社員満足度調査（MFグループサーベイ） ※一部正社員のみ |
| 労働条件 | 屋内原則禁煙（喫煙室あり）等 |
| 中途採用比率 | 2021年11月末 93.8％ 2022年11月末 90.0% 2023年11月末 76.6％ 2024年11月末 88.7% |