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Role Purpose / Summary
To serve as the Hands-on Delivery & Support Specialist for the Data & Analytics (D&A) Unit. This role acts as a critical communication bridge between business stakeholders (such as Finance, Accounting, and Market Intelligence) and the technical architecture/development teams.
The position focuses on capturing business pain points and turning those finalized requirements into visual realities. Key duties include creating User Dashboard Design prototypes, drafting Functional/Design Specifications, and executing data mapping for routine enhancements.
This role is designed within a flexible hiring pool; specialized assignments to either the GPM workstream (leaning toward project management and stakeholder consulting) or the PO workstream (leaning toward technical data preparation and structural logic) will be determined during the interview process. It offers a structured career development path to advance into Unit Member and Subunit Lead positions.
Join ONE DEJIMA as we transition into a Global Data Consulting Hub. You will play a foundational role in our evolution from an internal analytics provider to a world-class data-driven consulting service for external global enterprises.
Key Responsibilities
1. KPI & Dashboard Implementation & Logic Execution
・Dashboard Prototyping: Performs hands-on creation of User Dashboard Design prototypes and visual mockups to turn business needs into user-friendly charts and interface layouts.
・Specification Writing: Responsible for drafting comprehensive Functional and Design Specifications (defining metadata, filters, display rules, and metrics) for developer handover.
・Development Liaison: Provides ongoing, ad-hoc requirement clarification between Product Owners, Data Labs, and the core team during development, executing logic refinements to ensure technical execution matches business intent.
・Track Global Process Management needs: Focus on project management, facilitating design-thinking workshops, KPI modeling, and translating business pain points into strategic data requirements.
・Track Product Owner needs: Focus on technical data preparation, structural data logic, and bridging requirements with Developers, Data Engineers and Scrum Masters.
2. Release & Rollout Readiness
・UAT Coordination: Coordinates User Acceptance Testing (UAT) cycles, manages feedback loops between developers and users, and ensures regional stakeholders are fully supported during go-live phases.
・Workshop Facilitation: Supports strategic consulting workshops by preparing mockups and workshop materials, and synthesizing raw feedback from business leaders.
3. Platform Maintenance & Adoption Drive
・Environment Hygiene: Executes the decommissioning and retirement of legacy reports as per the data governance roadmap.
・User Enablement: Creates clear "How-To" user guides and documentation to drive platform adoption and enhance self-service capabilities across the global network.
4. BAU (Service Requests) & Enhancement Support
・Ticket Resolution: Directly addresses and resolves small-scale business enhancement requests via ticketing platforms like ServiceNow (e.g., modifying dashboard column positions, adjusting overdue amount displays, or integrating new data sources).
・Data Documentation: Manages Master Dictionary entries, fills out data-mapping requirements, and verifies metadata consistency across datasets.
・Progress Tracking: Maintains the BAU Progress Tracker ("Idea to Delivery" cycle) to provide complete transparency on ticket status and lifecycles to Unit Leads.
| 職種 / 募集ポジション | Data & Analytics Business Analyst |
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| 雇用形態 | 正社員 |
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| 勤務地 | |
| 勤務時間 | 【Working Time】 Standard working hours: 9:00 AM to 6:00 PM *Full-flex system and remote work options are available. |
| 休日 | 【Holidays】 Weekends (Saturday and Sunday) and national holidays Other types of leave 15 days of paid leave granted after three months of employment |
| 福利厚生 | 【Benifit】 Housing allowance is available Support for English language learning is offered |
| 加入保険 | Various social insurance programs (health insurance, employee pension insurance, workers' compensation insurance, and employment insurance) |
| 受動喫煙対策 | A designated smoking area is available within the building |
| Required Experience and Skills | Mandatory Requirements ・Bachelor's degree in Business, Information Technology, Logistics, or a related field. ・1–3+ years of experience in Data Support, Reporting, Business Analysis, or related roles. ・Experience in dashboard design/prototyping and requirements documentation. ・Strong stakeholder management and communication skills, with the ability to translate business needs into data and system requirements. ・Business-level English with the ability to facilitate meetings, create documentation, and collaborate with global teams. Preferred Requirements ・Knowledge of shipping, logistics, or supply chain operations. ・Experience with BI tools such as Looker, Tableau, or Power BI. ・Familiarity with Agile/Scrum environments and ticket management tools (e.g., ServiceNow). ・Basic understanding of data structures, data mapping, and business logic. ・Japanese language skills are a plus but not required. |
| Selection Process | - CV Screening - Informal Interview - Online Assessment - 1st Interview - 2nd Interview - Final Interview Please note that the selection process may vary depending on the position. Please note that we may request a reference check at any stage of the process. |
| Handling of Personal Information | Please note that personal information obtained during our recruitment process may be shared with our parent company and affiliated group companies as necessary for the purpose of candidate screening. We kindly ask for your understanding and consent before applying. |
| 会社名 | ONE DEJIMA株式会社 |
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