Delivery Manager, Core HR / Finance & Workplace Transformation

概要

当社における人事・財務・ワークプレイス領域を支える基幹プラットフォームの
安定運用・高度化・モダナイゼーションを統括するデリバリーマネージャーを募集します。

本ポジションは、HRオペレーション、給与計算、勤怠・人員管理、財務プロセス、従業員向けエクスペリエンスを支える
エンタープライズプラットフォームのデリバリーと運用の責任者です。

日々の安定稼働を確保しながら、HR／Finance のデジタル変革、業務自動化、ワークプレイス体験の向上といった中長期の変革を推進し、ビジネス要件、法令・監査要件、グローバル技術標準のすべてを満たす役割を担います。

業務内容

•   プラットフォーム安定運用／デリバリー基盤の確立（約40％）  

  • Core HR、給与、勤怠、人員管理、財務システムの安定性・正確性・パフォーマンスの担保（SAP SuccessFactors、SAP FI/CO、UKG 等）
  • インシデント／問題／変更管理の統括（法令・監査要件に準拠）
  • HR、Finance、Cybersecurity、Infrastructure、Compliance各チームとの連携による統合・安全な運用
  • アプリケーションライフサイクル全体の管理とリスク低減
  • 障害の根本原因分析と、再発防止を含む継続的改善の推進

• テクノロジー戦略／変革デリバリー（約30％）

  • HR・Finance・ワークプレイス領域における
  • 機能追加、連携強化、アップグレード、法改正対応、DX施策の推進
  • ビジネス要件を踏まえた、HR／Finance モダナイゼーションロードマップの策定
  • ソリューションアーキテクトと連携した設計判断
    （クラウドHR、データ連携、ID管理、ワークフロー自動化 等）
  • 内製チームおよびベンダーのマネジメントによる品質・法令対応力・持続性の確保
  • グローバルUDX／NBCU標準、アーキテクチャ、データガバナンスへの適合

• クロスファンクション連携／人材育成（約20％）

  • HR、Finance、ワークプレイス領域におけるチーム能力・専門性の強化
  • メンバーへの技術・業務・デリバリー面のコーチング
  • HR Ops、Payroll、Finance、Procurement、PMO、Legal との強固な連携構築
  • 責任感・協調性・継続的改善を重視したチームカルチャーの醸成

•   管理業務（約10％）

  • HR／Finance プラットフォームに関する予算、ベンダー契約、ライセンス管理
  • コスト・品質・リスクを意識した意思決定と承認
  • 経営・関係者向けの進捗、リスク、KPI、システム状況のレポーティング
  • EHS（環境・安全衛生）ポリシーへの遵守・参画
  • その他付随業務

語学要件

• 日本語：流暢、もしくはネイティブレベル
• 英語：英語での読み書きが可能な方（翻訳ツール等を利用していただき、英語でのやりとりが日々発生します）グローバル環境で積極的に英語を使用する意欲がある方は歓迎いたします。

技術スキル

• HR、Payroll、Finance、ワークフォース管理などエンタープライズシステムのデリバリー／運用経験（9年以上）
• SAP SuccessFactors、SAP FI/CO、UKG 等いずれかを含むHR／Finance基盤の知識
• システム連携、ID管理、データ保護、法令対応を含む全体設計の理解
• 複数ベンダー・複数チームを跨ぐデリバリー／ガバナンス経験
• 予算・人材・ベンダーマネジメント経験

【歓迎要件】

• HRIS、給与、財務業務の実務知識
• クラウドHR、業務自動化、ワークフロー導入・刷新経験
• SAP、HR／Finance、PM、クラウド、ITIL、アーキテクチャ関連資格

勤務地

大阪

選考プロセス

• 書類選考
• オンライン面接（2－3回）
• リファレンスチェック
• オファー

JOB SUMMARY

The Delivery Manager for Core HR, Finance & Workplace Transformation leads the delivery, stability, and modernization of enterprise platforms supporting HR operations, payroll, workforce management, finance processes, and employee experience solutions at Universal Studios Japan.

This role requires broad domain expertise, advanced technical judgment, strong delivery governance, and the ability to guide teams through complex cross-functional programs. The Delivery Manager ensures stable operations while driving strategic transformation—including digital HR/Finance modernization, workflow automation, and workplace experience enhancements—to meet business, compliance, and global technology standards.

The role partners with HR, Finance, Legal, Security, enterprise architecture, engineering teams, and global NBCU/UDX counterparts to deliver secure, integrated, and future-ready systems

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Platform Stability & Operational / Delivery Excellence 40%

1. Ensure performance, stability, and accuracy of Core HR, payroll, workforce management, and Finance systems (e.g., SAP EC/ECP, SAP FI/CO, UKG, local HR/Fin platforms).
2. Oversee incident, problem, and change processes in alignment with statutory and audit requirements.
3. Coordinate with HR, Finance, Cybersecurity, Infrastructure, and Compliance teams to maintain integrated, secure, and compliant platforms.
4. Manage end-to-end application lifecycle and proactively drive risk mitigation.
5. Lead root cause analysis and implement systemic improvements to support continuous operational reliability.

• Technology Strategy & Delivery 30%

1. Lead delivery of enhancements, integrations, upgrades, regulatory changes, and digital transformation programs across HR, Finance, and workplace systems.
2. Translate business needs into a clear, enterprise-aligned technology roadmap that supports HR/Finance modernization and employee experience initiatives.
3. Partner with Solution Architecture on design decisions involving Cloud HR, integrations, data flows, analytics, identity/access, and workflow automation.
4. Lead internal teams and vendors to ensure high-quality delivery, compliance readiness (labor law, tax, payroll), and long-term sustainability.
5. Ensure solutions are scalable, secure, and aligned with enterprise architecture, data governance, and global UDX/NBCU standards.

• Cross-Team Collaboration, Team Culture, Staff Development 20%

1. Develop engineering and functional capabilities across HR, Finance, and workplace domains.
2. Coach team members on technical, functional, and delivery skills, ensuring strong domain understanding and operational excellence.
3. Build strong partnerships with HR operations, payroll, workforce management, Finance controllers, procurement, PMO, and Legal.
4. Foster a culture of accountability, collaboration, and continuous improvement across the delivery value stream.

• Administrative 10%

1. Manage budgets, forecasts, vendor contracts, and licensing costs for HR and Finance technology platforms.
2. Approve expenditures with an ownership mindset and ensure adherence to finance, audit, compliance, and EHS requirements.
3. Provide leadership updates on delivery progress, risks, compliance activities, KPIs, and system performance.
4. Supervise team members according to organizational policies and standards..
5. Understand and actively participate in Environmental, Health & Safety responsibilities by following established USJ policy, procedures, training and team member involvement activities.
6. Perform other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required:            

Technical & Domain Expertise (Advanced Level Required)

• Strong expertise in HR and Finance enterprise platforms such as SAP SuccessFactors (EC/ECP), SAP FI/CO, UKG, payroll engines, time & attendance, and employee experience platforms.
• Deep understanding of HR/Finance system integrations, payroll interfaces, identity management, data security, and regulatory workflows.
• Experience designing or evaluating integration architectures across HR, Finance, workforce scheduling, identity, and analytics platforms.
• Proven ability to support modernization initiatives: Cloud HR adoption, Finance system transformation, integration rationalization, automation, workflow digitization, and self-service enablement.
• Strong capability to assess feasibility, compliance implications, and long-term maintainability of HR and Finance systems.
• Budget, people, and vendor management experience required..
• Skilled in evaluating solution designs, engineering approaches, and vendor technical proposals.
• Experience with budget, people, and vendor management.

Note:
These technical expectations deliberately exceed the Technical Lead’s “deep specialization” by requiring broader architectural judgment and multi-platform technical oversight.

Delivery, Strategic & Leadership Competencies

• Proven ability to lead complex, multi-vendor delivery initiatives.
• Strong governance capability in architecture compliance, risk management, and release readiness.
• Ability to translate business goals into practical delivery roadmaps.
• Effective communicator able to engage senior leadership and operational teams.
• Demonstrated ability to uplift team capabilities and develop technical talent.

REQUIREMENTS

EDUCATION

Bachelor’s degree required; advanced degree preferred (Technology, HRIS, Finance Systems, Engineering, or related fields).

CERTIFICATIONS, LICENSES, REGISTRATIONS

Certifications in SAP HR/Finance, SuccessFactors, project management, cloud, DevOps, ITIL, or architecture is advantageous.

EXPERIENCE

• 9+ years in enterprise technology delivery or systems management, with significant experience in HR, payroll, Finance, or workforce systems.
• Experience supervising technical/functional professionals and managing vendor ecosystems.
• Background in HRIS, HR operations, payroll operations, Finance process automation, or enterprise workforce platforms preferred.

ADDITIONAL INFORMATION

This role is central to transforming how USJ manages its workforce, financial operations, and workplace experience. Success requires balancing operational rigor with strategic transformation to support an evolving organization and global technology standards