Digital Tech Product Owner (EN)

What we are aiming for in Digital Transformation

The Osaka Bay Area is attracting more and more attention from all over the world, and further development is expected.
Many guests from Japan and abroad visit Osaka and Universal Studios Japan.
Under these circumstances, in order to enrich the experience value of Guests, we are aiming for dynamic and innovative DX to provide a seamless digital experience before, during, and after visiting the Park.
It is also a project collaboration with the head office in the United States, and there are many difficult challenges, but it is an opportunity to gain valuable experiences and careers that cannot be experienced elsewhere.

Energizing people and society with super entertaining creativity.

【ROLES & RESPONSIBILITIES】

Product Definition
· Partner with the UXUI team to establish experience interactions and designs based on high level feature requirements
· Drive detailed product Feature definition, including functional and non-functional requirements
· Support product implementation across the domestic sites, capturing site specific functional requirements in partnership with on-site stakeholders

Product Delivery
· Facilitate product backlog grooming with the Delivery scrum team
· Define and document product user stories to enable technical design, development, and testing
· Participate in scrum team Agile ceremonies, including sprint planning, daily-stand ups, and retrospectives

Product Implementation and Support
· Perform product validation throughout the development cycle, to ensure alignment with functional requirements.
· Maintain close partnership with Business Transformation to ensure that product functionality aligns with Operational and Business capabilities.
· Represent and support the product as the ongoing subject matter expert.
· Develop an ongoing approach for measuring the success of newly implemented experience enhancements, to enable well-informed future product planning

Product Planning
· Establish the product roadmap and coordinate with key partners to manage product delivery and implementation timelines
· Partner with other Digital Product Managers to ensure product dependencies and integration points are considered during roadmap and release planning
· Establish product backlog priorities for release and sprint planning, considering new capabilities, minor enhancements, and defect fixes

Product Strategy
· Proactively evaluate Guest experience strengths and pain points from all perspectives, to identify opportunities for new and/or improved experience delivery capabilities
· Develop and frame up product recommendations with associated cost, value and experience analysis, to gain approval and funding for development
· Collaborate and liaise with key business partners to establish product goals and objectives
· Ensure product alignment with the holistic experience transformation vision

【REQUIREMENTS】

Language: Ability to use both Japanese and English in business is desirable

・Japanese_Advanced High and above_Professional working proficiency

・English_Advanced High and above_Professional working proficiency

Bachelor’s degree (or equivalent experience) required - Business, Technology, Digital Marketing, or Industrial Engineering preferred; Master’s degree preferred.

3+ years in Product Management, Digital Marketing, E-Commerce, Digital Experience Design, Industrial Engineering, Technology, or related fields.

・Managing the digital experience for a consumer website and/or mobile app
・Experience with large scale transformation initiatives
・Demonstrated ability to define and execute strategic initiatives
・Working in an agile technology delivery program
・Defining a customer journey and digital product roadmap
・Product backlog management, including Feature definition, requirements, prioritization, ・and sprint planning.
・Close partnership with a Technology Delivery team
・Stakeholder engagement and relationship building
・Eecutive communication, with the ability to influence decision making
・Excellent analytical, written, and oral communication skills, and be able to explain complex concepts both concisely and simply

 【Selection process】

・CV screening
・2-3 interviews (in both Japanese and English)
・Reference Check

【Working hours】

9:00-17:45 (actual work 7 hours 45 minutes)
*Flexible work, no core time

【Holiday】

120 days off per year (average 10 days per month)

【LIFE at USJ】

Please see below for welfare benefits for working at Universal Studios Japan.
https://recruit.usj.co.jp/career/life/perksbenefits.html