Digital Technology_User Acceptance Testing Lead

What we are aiming for in Digital Transformation

An opportunity with USJ's Digital and Technology team is an experience like no other. From developing state-of-the-art theme park locations in Orlando, Hollywood, Beijing and Japan, to new destinations, like our Halloween Horror nights themed destination in Vegas and a kids park in Frisco… our teams are at the heart of the new and innovative digital technologies that power our guest and team member experiences.

In this role, you will be responsible for working with our business partners and product teams to understand the requirements that drive the technology solutions we will deploy and analyze key requirements needed. You will engage in the testing cycles of those solutions to align and drive that the design meets the original set of expectations. You are part of a global team that is consistently looking at ways to enhance the experience for guests, from planning their trip to their in park visit, to their post return all while driving the best experience all around.

As part of the Digital and Technology team, you will work in a global and multinational team atmosphere, with team members that come to work with us, from various countries. You will engage with not only team members but with multinational vendors that support our destinations and experiences across the globe. So be prepared, as our primary language to operate in is English, daily; however, having other languages, like Japanese is a plus, for local communications.

After joining the company, you will gain a basic understanding of the latest technology for our theme parks and overall in park ride solutions. Not to worry, we will work with you to refine your business system analysis skills. Your role will be responsible for reporting to management both in Japan and within the US. Regardless of your length of service, you will be involved in operations with other parks around the world and will be able to grow significantly.

Examples of projects or the kind of projects you may engage in, include but are not limited to:

Commerce Platform
Ticketing and Access Control systems
Web and Mobile application development
Gaming and new technologies innovations, that connect the guest at home and in park
Photo validation technologies
Ride Reservation platforms
Food and Beverage platforms
Character digitally connected experiences, and the list goes on.

So come join the fun, with destinations all around the world, Universal Destinations and Experiences Digital & Technology team, has multiple ways to immerse you in our brand, while growing your career.

JOB SUMMARY

As a User Acceptance Testing Lead, the primary function of this role will be to facilitate User Acceptance testing for all the functional releases, which involves organizing and leading stakeholders through the process as well as communicating the progress and status of testing (including blocking issues).

The UAT Lead will be responsible for managing User Acceptance Testing for releases within the organization, as well as developing test scenarios with business stakeholders and product owners. The role will require a detailed understanding of the enterprise and the ability to write detailed test scenarios.

ROLES & RESPONSIBILITIES

Test Scenario Creation
● Work with Product Owners to understand the scope and business requirements of upcoming releases
● Develop detailed test scenarios based off of acceptance criteria and business requirements
● Gather testing data and testing materials for upcoming releases if applicable
UAT Facilitation
● Run in person and virtual UAT sessions with various different stakeholder groups
● Ensure environmental readiness for sessions
● Instruct stakeholders through different testing scenarios and be knowledgeable enough to answer questions
Cross Team Collaboration
● Work with Product teams to understand the business requirements and new functionality
● Work with Release Train Engineers to coordinate upcoming releases
● Work with Quality Engineers to coordinate testing efforts
● Work with Finance Partners to coordinate testing efforts work with various different business stakeholder groups to facilitate testing and obtain acceptance where applicable

REQUIREMENTS

LANGUAGE: Ability to use both Japanese and English in business

EDUCATION: Bachelor’s degree required related to business or technology

EXPERIENCE:  
2+ years in testing roles in Digital Marketing, E-Commerce, Digital Experience Design, Industrial Engineering, Technology, or related fields.

● Experience writing test scenarios
● Experience with large scale transformation initiatives
● Working in an agile technology delivery program
● Stakeholder engagement and relationship building
● Strong written and verbal communication skills
● Strong analytical skills

Work Location

Osaka, Japan

Application Process

● CV Screen

● 30 minute Interview w/ Recruiter

● Multiple Interviews w/ Hiring Manager & Stakeholders

● Reference Check

● Offer

LIFE at Universal Studios Japan

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