Park Tech_Enterprise Architect Manager

Transformation and Guest Experiences of "Universal Studios Japan"

Welcome to the heart of technology innovation at Universal Studios Japan! Join our Digital and Technology (Park Technology) team, a growing global presence in USJ.  In the Technology team, you'll join our multicultural, bilingual setting, working on cutting-edge technologies that redefine the theme park experience. Your role is pivotal, setting the standard for new parks worldwide and making a lasting impact on the park business.

At Universal Studios Japan, your work directly contributes to enhancing the overall guest experience, ensuring that each visitor's journey is not only enjoyable but also seamless and efficient. Your innovations will make guests' lives easier, particularly as the park welcomes more visitors, by creating technological solutions that streamline their interactions, reduce wait times, and offer a more convenient and memorable visit. Join us in shaping a visitor-centric environment where every guest can effortlessly immerse themselves in the magic of Universal Studios Japan.

In addition to shaping the guest experience, your role in Technology extends to serving our internal customers—the dedicated team that makes the magic happen behind the scenes. You'll be instrumental in crafting tailored technology solutions to enhance the efficiency and effectiveness of USJ Crew Members, contributing to a seamless and enjoyable work environment. As a key player in our technological landscape, you'll be pivotal in ensuring that our internal systems and processes align with the highest standards, empowering our team to deliver unforgettable moments to our guests. Join us in creating a holistic, technologically advanced environment where both external and internal customers thrive, setting new benchmarks in the realm of entertainment innovation.

Now is an exciting time to join Universal Studios Japan.  Be at the forefront of shaping the new guest and Crew Member experience —this is the opportune moment to be on the ground, contributing to the very foundation of a transformative era in our parks.

Job Summary

The Enterprise Architect will be responsible for evaluating and overseeing the development of enterprise products and architectures on which they were built. This role requires deep understanding of the business requirements and ability to translate the objectives into enterprise products and develop strategic roadmaps aligning to the technology roadmaps. This role is also responsible for technical implementation, and configuration of the existing and new products. This will involve cross collaboration with various stakeholders to identify requirements, proposing and implementing creative yet pragmatic solutions.

Collaborate with technical and non-technical stakeholders to define product vision, strategy and roadmap for the business capabilities.

Roles & Responsibilities

● Conduct market research and competitive analysis to identify opportunities and trends. Create product specifications, user stories, and other documentation to guide custom development.

●Evaluating new technologies and tools to determine feasibility of products for enterprise rollout. Developing and maintaining the UDX technology architecture, ensuring that it is scalable, secure, and meets the needs of the business.

●Overseeing the development, implementation process, ensuring that products are delivered on time, within budget, and to the desired quality. Managing product releases and updates, including communication to the stakeholders.

●Providing technical leadership and mentorship to other members of the product and architecture teams.

●Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy,
procedures, training and team member involvement activities.

●Perform other duties as assigned.

【Qualifications】

●To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.
●Reasonable accommodation may be made to enable individuals with disabilities to
perform the essential functions.
●Consistent attendance is a job requirement.

【Requirements】

●8+ years technical, enterprise architecture experience.
●Proven working experience as an Enterprise Architect facilitating large business transformation projects.
●Experience with enterprise-level software and hardware systems, such as ERP, POS systems, data warehouses, and high-performance computing clusters.
●Familiarity with network architecture and security, including experience with
firewalls, intrusion detection/prevention systems, and virtual private networks.
●Understanding of cloud computing technologies and experience with cloud
platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform.
●Experience with modern architectural patterns involving API layers and serverless architecture.
●Proficiency in project management methodologies such as Agile and Waterfall,
and experience with project management tools such as JIRA; or equivalent combination of education and experience.

【Education】

Bachelor’s degree (or equivalent) in Computer Science or Database Technology.

【Language】

● English and Japanese proficiency, ability to work with counterparts in the US

【Holidays】

120 days off per year (average 10 days per month)

【LIFE at USJ】

Please see below for welfare benefits for working at Universal Studios Japan.
https://recruit.usj.co.jp/career/life/perksbenefits.html