IT_Senior Specialist/Assistant Manager, Parkwide Technical Infrastructure (PTI/RI)

Senior Specialist/Assistant Manager, Parkwide Technical Infrastructure (PTI/RI)

Welcome to the heart of technology innovation at Universal Studios Japan! Join our Digital and Technology (Park Technology) team, a growing global presence in USJ. In the Technology team, you'll join our multicultural, bilingual setting, working on cutting-edge technologies that redefine the theme park experience. Your role is pivotal, setting the standard for new parks worldwide and making a lasting impact on the park business.

At Universal Studios Japan, your work directly contributes to enhancing the overall guest experience, ensuring that each visitor's journey is not only enjoyable but also seamless and efficient. Your innovations will make guests' lives easier, particularly as the park welcomes more visitors, by creating technological solutions that streamline their interactions, reduce wait times, and offer a more convenient and memorable visit. Join us in shaping a visitor-centric environment where every guest can effortlessly immerse themselves in the magic of Universal Studios Japan.

In addition to shaping the guest experience, your role in Technology extends to serving our internal customers, the dedicated team that makes the magic happen behind the scenes. You'll be instrumental in crafting tailored technology solutions to enhance the efficiency and effectiveness of USJ Crew Members, contributing to a seamless and enjoyable work environment. As a key player in our technological landscape, you'll be pivotal in ensuring that our internal systems and processes align with the highest standards, empowering our team to deliver unforgettable moments to our guests. Join us in creating a holistic, technologically advanced environment where both external and internal customers thrive, setting new benchmarks in the realm of entertainment innovation.

Now is an exciting time to join Universal Studios Japan. Be at the forefront of shaping the new guest and Crew Member experience. This is the opportunity to be on the ground, contributing to the very foundation of a transformative era in our parks.

Job Summary

Responsible for the design elements within Creative Projects. This team is responsible for the design elements within c reative projects. This is everything from conduit, manholes, fiber, copper, installation of equipment, IT room design, HVAC, electrical, facility inputs, Creative Theming and Show review, and working with other busine ss units within Universal for their technical need (i.e. fire, BMS, RSN, A/V, Security, and others). They are also meeting with vendors on new product and/or existing material needs and meeting with PM’s and other UPT groups to review status and/or needs for the projects. This position will report to Manager, IOps and Parkwide Technical Infrastructure (PTI) USJ.

RESPONSIBILITIES

●Responsible for developing the standards of a Critical Environments infrastructure and management of new infrastructure build out projects. Ensuring the Campus Distribution facilities are at the highest standards and that uptime reliability of the core systems are met.
●Continually assess resources need, required skillsets and department structure to insure team alignment with UDX and requirements. Consult with Manager, IOps and PTI in USJ and Sr. Manager, Infrastructure. Ops. In Universal Orlando on opportunities and challenges.
●Be the first level of support by providing technical expertise to contractors as needed.
●Perform other duties as assigned.

QUALIFICATIONS

MUST

LANGUAGE: Advanced Business_Japanese and English proficiency

EDUCATION: Bachelor’s degree in computer science or related field; or equivalent work experience

●Strong analytical, and organizational skills with attention to detail.

●Project Management Experience

●BICSI RCDD preferred but not required.

●CommScope Designer preferred but not required.

●Experience planning and installing data centers and other critical environment racks, cable management, copper, and fiber optic cabling.

●Experience and knowledge of industry standards in telecom and structured cabling.

●Experience and knowledge of MEP standards and operations.

●Experience installing equipment within electrical codes, grounding regulations, and calculating consumption calculations.

●Experience and knowledge of Site Construction and vendor management

●Experience and knowledge of cable management and fiber distribution standards

●Experience with code enforcement or compliance, understanding general building terms and processes.

●Strong analytical, and organizational skills with attention to detail

●Professional Business communication and interpersonal skills.

●Advanced MS Office skills, including PowerPoint, Visio, etc.

●Understanding of Autodesk Navisworks, RevIT, AutoCAD is a plus.

LIFE at Universal Studios Japan

▶Perks & Benefits | 福利厚生

▶CSR | L♡VE HAS NO LIMIT

Check out more information on CSR & welfare benefits at Universal Studios Japan.

▶Meet Our People

Check out more information on our employee experiences here at USJ!

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