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Inspection/Housekeeping
Duties: Conduct room cleaning of hotel rooms and public areas. Conduct regular room maintenance. Conduct regular inspections of hotel rooms and public areas to ensure cleanliness and maintenance standards are met. Communicate with the team members including the Front Desk Team to ensure the rooms are ready for guests. Prepare and organize housekeeping and inspection supplies, amenities and linens Monitor inventory levels of supplies and amenities. Ensure that all amenities are properly stocked, maintained, and presented to guests. Report to the team members including Front Desk Team when repairs are needed. 続きを見る
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Operations Associate (Part-time)
Ideal candidates for Operations Associates can think on their feet; are disciplined & organized; have grit & perseverance; enjoy trying new approaches & changing things; are open to feedback, direct in communication, and tech-savvy. About the Position Deliver and meet higher expectations of guest needs Welcome guests upon their arrival and assign rooms Answer questions and address complaints in a timely and professional manner Assist the operations team to refine and document processes, implement operational improvements, product collaborations, tech systems and automations Provide information about our hotel, available rooms, rates and amenities Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Other duties as assigned by management Basic Requirements Proficiency in written and spoken Japanese (N2 or above) Proficiency in written and spoken English Must be living in Japan with a valid visa/working status if non-Japanese citizen Experience with front desk or in a hospitality setting (preferred) Benefits Sick leave with doctor's note, paid leave after 6 months if certain conditions are met according to Japanese labor law Employment insurance for those who meet certain conditions Monthly commuting expenses up to 15,000 yen Office snacks, company culture events & gatherings Working with an international team with diverse cultures and backgrounds 続きを見る
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Night Operations Associate
Responsibilities Provide support to guests after day staff have left, and follow standard night procedures for duties as assigned Be the vanguard for property operations, reception, and traveler services Own and resolve operational challenges decisively and independently Assist the operations team to refine and document processes Catch up day staff with any operational highlights from each night shift Implement operational improvements, product collaborations, tech systems, and automations where needed Requirements/Preferences High ability in written and spoken Japanese as well as English If non-Japanese, must be living in Japan with a valid visa/working status Hospitality experience/familiarity with night shift Benefits 15 days paid leave after 3 months probation, sick leave Standard Japanese company social insurance (pension, health insurance, unemployment insurance) Monthly commuting expenses up to 20,000 yen Office snacks, company culture events & gatherings Free stays at our hotels subject to availability Working with an international team with diverse cultures and backgrounds Discretionary long-term incentive plan (equity) for high-performing staff 続きを見る
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Operations Associate (Osaka)
Ideal candidates for Operations Associates can think on their feet; are disciplined & organized; have grit & perseverance; enjoy trying new approaches & changing things; are open to feedback, direct in communication, and tech-savvy. About the Position Deliver and meet higher expectations of guest needs Welcome guests upon their arrival and assign rooms Answer questions and address complaints in a timely and professional manner Assist the operations team to refine and document processes, implement operational improvements, product collaborations, tech systems and automations Provide information about our hotel, available rooms, rates and amenities Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Other duties as assigned by management Basic Requirements Bachelor’s degree / higher education qualification / equivalent in Hotel Management/ Business Administration Proficiency in written and spoken Japanese (N2 or above) Proficiency in written and spoken English Experience with front desk or in a hospitality setting (preferred) Benefits 15 days paid leave after 3 months probation, paid sick leave with approval Standard Japanese company social insurance (pension, health & employment insurance) Monthly commuting expenses Office snacks, company culture events & gatherings Free stays at our hotels subject to availability Discretionary long-term incentive plan (equity) for high-performers 続きを見る
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Business Development Analyst (BD Team)|次世代のホテル&不動産事業を支える投資分析(リモートOK)
Role Summary You will support Wayfarer’s expansion of hotels under management & room count growth through financial analysis and business development. This includes evaluating properties, building and running financial models and conducting market research. We value structured thinking, numerical literacy, curiosity, and communication more than years of real estate experience. Over time, this role has the potential to grow into leading new capital partner relationships and driving new deal execution. What You’ll Do Create and update detailed financial models for hotel operations business plans for real estate investors, service providers and lending banks - seeking to deliver the best strategy for lifting returns and cash flows Collaborate with operations, finance and revenue departments for model inputs and assumptions Create reports, memos and presentations for internal/external use Support market research and due diligence. Maintain pipeline trackers, databases, and internal benchmarks Requirements (Must) Strong analytical mindset; comfortable with numbers Solid working skills in Excel + Presentations (case study) Fluent English+Basic Level Japanese Proactive, curious, willing to learn fast; comfortable asking questions Based in Japan Nice to Have Finance/consulting/trading house/asset management background Any exposure to real estate or hospitality Familiarity with TMK / GK-TK / TKGK (not required) Business-level Japanese or Fluent Chinese Who We Are Looking For Curious and analytically minded, with strong numerical sensitivity Comfortable working with Excel and PowerPoint to turn analysis into clear outputs Proactive, eager to learn, and comfortable asking questions Fluent English+Basic Level Japanese Based in Japan with valid work authorization Growth Opportunity This role offers a pathway to develop into a more senior position, with the opportunity to lead new capital partner relationships and play a key role in structuring and executing new deals. 続きを見る
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Driving operational excellence by building scalable systems across a growing hospitality platform
Role Overview We are looking for an experienced Executive Director of Operations to lead and scale our hotel operations platform. This role is not about managing individual properties — it is about building the systems, structures, and leadership layer that enable consistent performance across a growing portfolio. You will be responsible for driving operational excellence, standardization, and scalability across all properties, while building a strong operational organization that can support long-term growth. Key Responsibilities Platform-Level Operations Leadership Oversee operational performance across the hotel portfolio (multi-property level) Drive key metrics including occupancy, ADR, RevPAR, GOP Margin (Gross Operating Profit) Ensure consistently high service quality and guest experience across all properties Support commercial business development activities such as site visits, property level documentation, communications with property owners/asset managers, lender Q&A Build and manage a strong layer of operational leadership across Operation VPs and OPLs Coach and develop property-level leadership teams to foster a culture of ownership, execution, and continuous improvement. Operational System Building & Standardization Refine, elevate, and implement scalable SOPs, performance standards, and reporting frameworks across all operational functions Connect operations teams and cluster leaders with broader organizational goals, ensuring aligned execution across the company. Build operational frameworks that can support rapid portfolio expansion. Continuously identify inefficiencies and drive process improvements both internally and in vendor workflows. Drive AI fluency across operational leaders to enhance team capabilities — increasing awareness of AI as a workflow and thought partner. Cross-functional Expansion Be prepared to take on broader cross-departmental coordination and management responsibilities as the organization scales Act as a key integrator across operations, revenue management, and traveler experience (TXP) functions Drive alignment between operational execution, pricing strategy, and traveler experience to maximize overall performance Requirements Experience Proven experience managing multiple properties with P&L responsibility Experience in managing physical spaces and operations teams nation-wide Skills Strong ability to build and scale operational systems (not just manage teams) Deep understanding of hotel performance metrics, overall business drivers and unit economics Strong leadership and organizational design capability Process-driven with high attention to detail Execution-oriented with a hands-on mindset Fluent English + business Japanese What We Are Looking For We are not looking for a traditional hotel operations leader. We are looking for a builder with diverse experience in physical spaces — someone who can: Turn operational experience into scalable systems Build structure in a fast-growing and evolving environment that is decisive and truth-drive Operate effectively without rigid corporate infrastructure; rules and policies are secondary to process and outcomes 続きを見る
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Junior AP accountant | 経理アシスタント
You will be the backbone of our financial operations, ensuring accuracy, transparency, and efficiency in our accounting processes. You'll support the finance department and help Wayfarer succeed by maintaining sound financial practices and providing insights to drive our mission to reinvent the hospitality business model. Key Responsibilities Transactions Maintenance: Process and oversee both accounts payable and receivable. This includes the timely and accurate recording of invoices, payments, and collections. Bank Reconciliation: Perform monthly reviews to guarantee up-to-date and precise financial records. Journal Management: Prepare and process entries, make necessary adjustments, and oversee accruals. Inventory Audits: Periodically inspect our inventory to ensure accurate valuation and tracking. Record-Keeping: Maintain well-organized digital financial records, ensuring easy access and compliance. Departmental Support: Offer invaluable accounting insights and support to other departments, fostering inter-departmental harmony Requirements Degree in Accounting with 1-3 years of demonstrated experience in corporate accounting with strong bookkeeping experience Proficiency in fluent Japanese Proficiency in written and spoken English Valid working visa in Japan, or meet eligibility requirements to apply for one Better to have Previous experience with fast-scaling tech startups Excel lover AI lover 続きを見る
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Real Estate Business Development Manager(BD Team)|多様な不動産投資の新規開拓担当(リモートOK)
Role Summary The Real Estate Business Development Manager is a front-line, execution-focused role responsible for sourcing and progressing hospitality and living-related real estate opportunities across Japan. This role emphasizes relationships, persistence, and deal execution, with a near-term focus on building a steady pipeline of opportunities. What You Will Do Source hotel and hospitality-related real estate opportunities across Japan Build and maintain relationships with: Property owners, BrokersDevelopers, Domestic corporates and funds Identify opportunities suitable for Wayfarer’s management and operating platform Maintain a healthy pipeline of potential deals and keep internal records updated Coordinate with internal teams (Analyst, Finance, Operations) to advance deals Represent Wayfarer professionally in meetings, site visits, and industry events Required (Must) 2+ years of experience in building-level real estate transactions Strong Japanese communication skills (native or near-native) Basic working English Self-motivated, resilient, and comfortable with ambiguity Based in Japan Preferred Experience in hospitality, residential, serviced apartments, or living-related assets Existing network among brokers, developers, or owners Familiarity with Japanese real estate investment structures (TMK / GK-TK) Who We Are Looking For Relationship-driven and hands-on, enjoys sourcing and progressing deals Experience in building-level real estate transactions (hospitality, residential, or living-related assets) Comfortable with ambiguity and execution-focused work Strong Japanese communication skills with workable English for internal collaboration Self-motivated, organized, and excited to grow with a scaling platform 続きを見る
全 8 件中 8 件 を表示しています