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Global Expert Recruiter (Evening Shift 3PM - 0AM)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Services Associate (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background Undergraduate degree 2.5 - 5 years of professional experience in sales, recruitment, client service, or related fields Fluency in English (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seeking support and working with the team to achieve the best results. WORKING HOURS Working hours: 03:00 PM - 00:00 AM (Indochina Time, GMT+7) 5 Working Days per Week: Monday to Friday. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months Monthly performance-based incentive up to $900 Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance – Includes dental coverage Self-learning Budget – Up to $1000 per year. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Client Solutions Associate (Chinese Speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Solutions Associate (Expert Matching team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, etc.) Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background 2-5 years of professional experience in ENS/ Sales / Recruitment / Client Service or related fields Fluency in English and Chinese (both verbal and written) – Able to communicate confidently with a diverse network of experts in China and across APAC. Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seeking support and working with the team to achieve the best results. Working Location: Fully remote (work from your home country) BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months Monthly performance-based incentives Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is to all, and you can be a driving force in this transformation. Join our team of passionate professionals, by visionary investors, and make your mark on the accessible global stage!
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Business Development Associate
ROLE OVERVIEW As a Sales Associate (Sales Activation Department) supporting our growth in the US market, you'll gain hands-on exposure to client-facing work and strategic sales operations in a dynamic, fast-paced environment. You'll collaborate directly with senior executives, assist in shaping sales strategies, and drive the expansion of our client base across top Management Consulting firms in the US. RESPONSIBILITIES Manage and maintain accurate data records using Google Sheets, Excel, and CRM tools (eg, HubSpot). Execute client outreach through email, LinkedIn, social media, and cold calling. Participate in, and have the opportunities to lead client meetings; take meeting notes when required. Contribute to daily and weekly sales strategy sessions with managers, bringing data-driven insights and proactive ideas. Working hours (Colombian Time): 8:30 AM-5:30 PM, Mon-Fri. QUALIFICATIONS 0-2 years of experience in Account Management, Sales, or Client Activation. Strong analytical and data management skills, with hands-on experience using CRM tools. Exceptional attention to detail and proven ability to manage multiple priorities effectively. Highly motivated to pursue a long-term career in Sales and Client Relationship Development. Excellent communication, presentation, and interpersonal skills. Fluent in English (spoken and written). Proactive, self-driven, and able to perform well both independently and as part of a team. PERKS AND BENEFITS At Arches, we're committed to fostering your growth in a collaborative and rewarding environment: Comprehensive training on sales fundamentals, professional skills, and communication techniques. Regular one-on-one mentorship with your Manager to align on goals and career development. Opportunities to work closely with global teams and top-tier consulting firms. Compensation & Benefits Competitive Base Salary with performance reviews every 6 months. Annual Bonus – 1-month gross salary. Paid Leave – 15 days of annual leave, in addition to 18 public holidays, plus additional paid leave for significant life events and 8 days of sick leave. Self-learning Budget – up to $1000 per year. Provided laptops and workstations. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Team Engagement Support – Up to $30 per quarter. Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Client Solutions Associate (Japanese Speaker)
(English Version below) 事業概要 (Business Overview) ・知識共有を軸とした多様なサービス展開 アーチーズは、専門家と企業をマッチングし、1対1のインタビューを通じて業界知見を迅速に収集できる「エキスパートマッチング」、インタビュー内容の文字起こしを閲覧できる「ナレッジバンク」、リサーチやレポート作成を伴う「エキスパートソリューション」など、知見に基づいた意思決定支援サービスを展開しています。 ・アジアを中心としたグローバルなネットワーク構築 「Share Knowledge, Empower Asia」を掲げ、東京本社をはじめシンガポール、ホーチミン、上海、タシュケントなどに拠点を展開。各地域の専門家ネットワークを活かし、現地市場への参入や調査を効果的に支援しています。 ・高度人材に特化した採用支援 投資ファンド、コンサルティングファーム、スタートアップ企業を中心に、即戦力となる人材を紹介する「タレント・サーチ」サービスも提供。企業の成長を知見と人材の両面からサポートしています。 主な業務内容 (Responsibilities) すべてのプロジェクトは、「この市場をより深く理解するには、誰に話を聞けばいいだろう？」という問いから始まります。 エキスパートのリサーチと選定 LinkedInや社内データベース、各国のネットワークを活用し、プロジェクトに最適なエキスパートを探します。 専門家へのアプローチとヒアリング 電話・メール・LinkedInなどを通じてエキスパートにコンタクトを取り、案件への参加を打診します。プロジェクトの内容を説明しながら、経験や知見がニーズに合うかを見極めます。 プロジェクトの進行サポート エキスパートとクライアントが直接話すインタビューの場を日程調整から実施までサポートし、双方のやり取りがスムーズに進むよう支援します。 チームでの成長 チームメンバーと連携し、フィードバックを活かしながら、業務プロセスの改善と自己成長を重ねていきます。 求めるスキル・人物像 (Requirements) 日本語がネイティブレベルであること 学士号をお持ちの方、または在学中の方 社会人経験0〜3年程度（未経験歓迎） 法人営業など、顧客折衝を伴う業務経験がある方は尚可 英語など他言語スキルがあれば歓迎 待遇・福利厚生 (Benefits) 半年ごとのパフォーマンスレビューによる昇給機会 ベトナムでの勤務に伴うサポート（ビザ取得・航空券・社宅の手配） 民間医療保険 年間1,000ドルの学習サポート（講座・資格・カンファレンス等） 年間12日の有給休暇 コーポレートディナーなどの社内イベント多数 あなたのキャリアがここから始まる グローバルビジネスの最前線に触れ、世界中にネットワークを広げながら、 一生モノのスキルを身につけるチャンスです。 今すぐ応募して、Archesで新しい一歩を踏み出しましょう！ 社員インタビュー (Employee Interview) 青木宏太／EM アカウントマネージャー 年間1000人の転職に関わってきたPMが、自分のキャリアをArchesにフルベットした理由とは⁉️ CEO加藤 Youtube 出演動画 【波乱万丈】元住商加藤さん2年ぶりの登場！花形部署で大損→コンサルの海外プロジェクトで四面楚歌・・・現在は起業→累計3億円調達！？最後には熱いメッセージも！ 【故郷をめぐる】まさかの受験失敗、クビ覚悟で不正と戦ったコンサル時代。注目の経営者ルーツに迫る。 ----- English Version INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. GET TO KNOW THE ROLE As a Client Service Associate (Expert Matching Team) , you will be the bridge between our clients and the expert knowledge they seek. You’ll manage multiple projects from investors and business leaders from top-tier organizations seeking expert insights from around the world. WHAT YOU'LL DO Every project begins with a question: “Who can help us understand this market better?” Your role is to find the answer and connect the right people. You will: Source and connect experts: Use platforms like LinkedIn, internal databases, and local networks to search for the best professional expert candidates for each client project. Engage and screen experts: Reach out via phone, email, or LinkedIn to invite them to consult. Assess their fit and help them understand the value of sharing their insights. Support client projects: Coordinate expert interviews, ensure smooth communication, and deliver fast, accurate results that help clients move forward with confidence. Collaborate and grow: Work closely with teammates, share ideas, and continuously refine your approach through feedback and mentorship. WHAT ESSENTIAL SKILLS YOU WILL NEED This role is specialized for Japanese natives only . Bachelor's degree with 0-2 years of professional experience in recruiting, business, client service, or reLated fields (we welcome undergraduates, too). Additional language skills are a plus. Working Location Fully based in Ho Chi Minh City, Vietnam , with relocation support covering visa, flights, and accommodations. COMPENSATION & BENEFITS We believe in rewarding growth and potential, not just experience. Here’s what you’ll enjoy as part of our team: Competitive base salary with performance reviews every 6 months Full relocation support to Ho Chi Minh City (visa, flight, and accommodation) Comprehensive private health insurance coverage $1,000 yearly learning budget for courses, certifications, or conferences 12 annual leave days + 8 sick leave days + life event leaves A modern, collaborative workspace and a vibrant culture with social events, sports clubs, and flexible work options Your Career Journey Starts Here You’ll learn how global business decisions are made, grow your professional network across continents, and build skills that last a lifetime. At Arches, we started from the ground up and we’ll help you grow the same way. Apply now and start your journey with Arches!
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Client Solutions Associate
ROLE OVERVIEW As a Client Solutions Associate in our Colombia office, you'll be connecting US clients with the expertise they need. Your main focus will be finding and engaging with the right experts for each project. WHAT YOU'LL DO Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. WHAT YOU'LL NEED Fluent English and Spanish (written and spoken). Strong communication skills - you'll be talking with senior professionals daily. Good attention to detail - getting the right expert match is crucial. Bachelor's degree. 0-2 years of work experience. Comfortable working with US clients (early morning meetings may be required). Experience with LinkedIn and basic research tools. WHY JOIN US? Be part of our growth story - help build our Americas hub from the ground up. Work with prestigious clients and learn about different industries. Clear path to advance your career as we expand. Competitive salary and benefits. Regular training and support from our experienced global team. International work environment. BENEFITS Compensation & Benefits Competitive Base Salary with performance reviews every 6 months. Uncapped Monthly Commissions – based on your individual performance. Paid Leave – 15 days of annual leave, in addition to 18 public holidays, plus additional paid leave for significant life events and 8 days of sick leave. Self-learning Budget – up to $1000 per year. Permanent contract including EPS/Social Security. Provided laptops and workstations. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Commitment Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Team Engagement Support – Up to $30 per quarter. Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Client Solutions Associate (Vietnamese speaker) I Entry-Level to Experienced
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Solutions Associate , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background Fresh graduates and early-career professionals (1–3 years' experience) are encouraged to apply. Fluency in English (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC. Experience in recruitment, client service, business development, or other customer-facing roles is an advantage. Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure , and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seek support and working with the team to achieve the best results. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months Monthly performance-based incentives Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance Self-learning Budget – Up to $1000 per year Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Senior Business Development Associate (Indian Market)
ROLE OVERVIEW We are seeking a highly motivated, relationship-driven Senior Associate, Business Development to spearhead client acquisition and relationship expansion across India. This role is built for a proactive sales professional who excels in face-to-face client engagements, enjoys building trust with senior decision-makers, and thrives in high-growth commercial environments. Operating in a high-impact capacity with responsibilities comparable to a junior manager, you will focus on engaging top-tier professionals across management consulting, private equity, venture capital, and institutional investment firms. Fast-Track Career Progression This position offers a clear, transparent, and merit-based career pathway. Candidates who consistently hit their targets for six consecutive months will be eligible for promotion to Manager during the first H1 performance review cycle. Working Location: Mumbai, India. RESPONSIBILITIES Build and strengthen relationships with prospective and existing clients through frequent in-person meetings. Conduct face-to-face meetings primarily with clients located in Mumbai. Develop relationships with professionals across Consulting firms; Private equity, venture capital, and other investment firms. Maintain an active meeting pipeline, with a target of at least 30 client meetings per month. Meetings may include both new prospects and existing contacts to deepen long-term relationships. Identify business opportunities and convert client relationships into revenue. Support account planning by contributing ideas and strategies tailored to individual clients (while strategic planning is not the primary responsibility of the role). Collaborate with the broader sales team to ensure strong client coverage and execution. Key Performance Indicators (KPIs) Your performance and promotion readiness will be evaluated primarily on: Meeting Volume: Achieving the target of 30+ face-to-face client meetings per month. Commercial Impact: Revenue generated from the Indian client portfolio. QUALIFICATIONS & REQUIREMENTS Required Experience: 3+ years of field sales, enterprise business development, or client-facing commercial experience. Location & Mobility: Based in Mumbai with full flexibility and willingness to travel frequently across the city for daily client meetings. Stakeholder Management: Exceptional communication, negotiation, and interpersonal skills, with a proven ability to engage comfortably with senior executives and decision-makers. Drive & Autonomy: High energy, strong self-discipline, and a competitive mindset focused on hitting activity metrics and revenue targets. Preferred Prior sales or account management experience within the Expert Network Services (ENS) , market research, or corporate intelligence industries. Demonstrated experience selling directly into consulting firms, PE/VC funds, or investment management firms. Strong track record in long-term enterprise account development and retention. Ideal Candidate Profile You are a dynamic, relationship-driven sales professional who prefers being out in the field meeting clients over sitting behind a desk. You are commercially minded, proactive, and adept at establishing immediate credibility with top-tier financial and consulting leaders. You take complete ownership of your targets and are motivated by a fast-paced environment with direct rewards and rapid career advancement. PERKS AND BENEFITS Arches offers a stimulating and supportive work environment, coupled with the following: Competitive salary with reviews every six months. Performance-based bonuses. Ample opportunities for professional development and growth. Access to all of our training resources, covering sales activities and essential professional skills. Access to comprehensive training resources covering sales strategies and essential professional skills. Be part of a company by prominent investors who believe in our vision. Why Arches? Arches is more than just a company; it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force behind this transformation. Join our team of passionate professionals backed by visionary investors and make your mark on the global stage.
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Business Development Associate
ROLE OVERVIEW As a Sales Associate, you'll help drive Arches' growth in the China market by identifying new business opportunities, building strong client relationships, and expanding our commercial pipeline. Working closely with the Head of Commercial, the Head of China Business, and the Marketing team, you'll gain hands-on experience working with leading consulting firms, investment funds, and corporates in a fast-growing international business. RESPONSIBILITIES Client Acquisition (50–60%) Identify and prospect potential clients, primarily across the China market. Generate qualified leads through email, LinkedIn, referrals, and outbound outreach. Build and maintain the sales pipeline for China-related opportunities. Conduct market research to identify new business opportunities and target accounts. Maintain accurate CRM records and sales pipeline reports. Account Activation (35%) Support client onboarding and ongoing engagement. Follow up with existing clients to increase account usage and revenue. Partner with internal teams to deliver an excellent client experience and support account growth. Marketing Support (5–15%) Collaborate with the Marketing team on lead generation campaigns and marketing initiatives for the China market. Support content localisation and the development of sales enablement materials. Share market insights and client feedback to enhance marketing initiatives and commercial strategies. QUALIFICATIONS Bachelor's degree in Business, Marketing, Finance, or a related field. 2–5 years of experience in B2B sales, business development, account management, or a similar client-facing role. Proven experience in prospecting, lead generation, and sales pipeline management. Experience in the China and/or Southeast Asia markets is preferred. Professional proficiency in English is required; Mandarin Chinese proficiency is a strong advantage. Excellent communication, presentation, negotiation, and relationship-building skills. Proactive, analytical, and results-driven, with the ability to collaborate effectively across cross-functional and cross-regional teams in a fast-paced environment. Working Location: Remote within China, ideally based in Shenzhen or nearby. Opportunity for a one-month onboarding and training experience in Ho Chi Minh City, Vietnam, with relocation support (including visa assistance, flights, and accommodation). PERKS and BENEFITS Arches offers a stimulating and supportive work environment, coupled with the following: Competitive salary with reviews every six months. Performance-based bonuses linked to business growth and individual achievements. Comprehensive onboarding and training resources to support your professional development. Opportunity to work with leading consulting firms, investment funds, and corporate clients across Asia. Exposure to global teams and cross-border business development initiatives. Clear career growth opportunities in a fast-growing international company. Why Arches? Arches is more than just a company; it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force behind this transformation. Join our team of passionate backed professionals by visionary investors and make your mark on the global stage.
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Senior Client Solutions Associate (Chinese Speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Senior Client Solutions Associate , you will be responsible for managing end-to-end research projects for Chinese corporate clients, consulting firms, and investment institutions. This role requires strong client relationship management, project management, and problem-solving skills to design tailored research solutions by leveraging Arches' global expert network and research capabilities. You will work closely with clients to understand their business objectives, translate their needs into actionable research strategies, identify the most suitable experts and research methodologies, and ensure seamless, high-quality project execution from initiation through successful delivery. RESPONSIBILITIES Client Project Management & Research Solution Design Manage daily research requests from Chinese corporate, consulting, and fund clients, quickly understanding project objectives, business context, and key requirements. Translate client needs into effective research approaches, including expert interviews, surveys, market studies, written insights, and customized research engagements. Coordinate end-to-end project execution, ensuring timely delivery, high-quality expert matching, and excellent client experience. Provide proactive recommendations to clients on suitable research solutions based on their business challenges. 2. Expert Network Engagement & Research Execution Collaborate with internal recruitment teams to identify, evaluate, and engage suitable industry experts based on client requirements. Collaborate with internal recruitment teams to identify, evaluate, and engage suitable industry experts based on client requirements. Maintain high standards of compliance, quality control, and confidentiality. 3. Client Relationship Development & Account Growth Build strong relationships with clients by understanding their business models, research priorities, and long-term needs. Support the growth of key client accounts by increasing client engagement with Arches’ research solutions. Identify opportunities to introduce additional services, including expert interviews, surveys, custom research reports, and other research products. Work closely with Sales teams to support client retention and revenue growth. 4. Cross-functional Collaboration Collaborate closely with Sales, Business Development, Research, and Operations teams to ensure successful project delivery. Partner with global teams to leverage international expert resources and support cross-border research projects. Work with specialized teams (e.g., AQA survey, events, strategic research) to develop and deliver customized client solutions. REQUIREMENTS Preferred Background 3+ years of experience in expert network, client solutions, consulting, research, market intelligence, or related industries. Experience serving corporate clients, consulting firms, or investment institutions is preferred. diverse network of experts in China and across APAC. Strong understanding of China business environment and familiarity with industries such as technology, finance, consumer, healthcare, manufacturing, or emerging industries. Professional proficiency in both Chinese and English. Competencies Client-Oriented & Communication Skills Strong communication and relationship-building skills with the ability to interact effectively with corporate executives, consultants, investors, and industry experts. Ability to understand complex business questions and communicate research solutions clearly. 2. Project Management & Execution Ability Strong ownership mindset with the ability to manage multiple projects simultaneously under tight deadlines. Excellent organizational skills, attention to detail, and ability to prioritize tasks effectively. 3. Problem Solving & Learning Agility Proactive and curious mindset with the ability to quickly learn new industries and business models. Ability to analyze client needs, identify challenges, and develop practical solutions. 4. Result-Driven & Professionalism Self-motivated, accountable, and committed to delivering high-quality outcomes. Demonstrate integrity, professionalism, and a strong sense of responsibility in all client interactions. Working Location: Fully remote (work from your home country) BENEFITS Arches offers a stimulating and supportive work environment, coupled with the following: Competitive salary with reviews every six months. Performance-based bonuses linked to business growth and individual achievements. Comprehensive onboarding and training resources to support your professional development. Opportunity to work with leading consulting firms, investment funds, and corporate clients across Asia. Exposure to global teams and cross-border business development initiatives. Clear career growth opportunities in a fast-growing international company. Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is to all, and you can be a driving force in this transformation. Join our team of passionate professionals, by visionary investors, and make your mark on the accessible global stage!
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AI Strategy & Operations Associate (COO Office)
About Arches Arches is one of Asia's leading expert network firms, connecting top consulting firms, private equity investors, and Fortune 500 companies with industry experts to support critical business decisions. As our business continues to double its revenue year over year, we're entering an ambitious new phase of growth: expanding our global team from approximately 200 to over 400 employees. To support this scale, we're moving beyond traditional headcount-driven growth by building an AI-native organization powered by scalable systems, automation, and data-driven decision-making. This transformation, together with strengthening our global management and governance, is one of Arches' highest strategic priorities. The Opportunity This is a high-impact strategic role for someone who enjoys solving complex business problems with technology. Working directly with the COO, you will identify operational bottlenecks, redesign business processes, and lead AI implementation projects across our global offices. You'll work closely with executives, frontline teams, developers, and international stakeholders to improve execution speed, operational efficiency, and business performance. If you're excited about building AI-powered operations, this role offers exceptional ownership and visibility. Location: Fully-based in Vietnam with relocation support (flight, accommodation, visa) for expats candidates. What You'll Do Data Visualization & Management Decision Support (Business Planning & Governance) Analyze monthly financial results to identify operational bottlenecks across business units and build intuitive dashboards using BI tools. Feed insights gained from budget-to-actual analysis and KPI visualization directly back into executive decision-making. Support the strengthening of governance for our overseas branches, with a particular focus on our largest hub in Vietnam. Frontline Research & Process Redesign via AI Integration Conduct interviews with frontline operational staff based on data-driven insights to map out complex existing workflows. Look past conventional practices to design ideal, future-state workflows built on the premise of leveraging cutting-edge AI technologies and tools, and develop highly viable operational plans. AI Tool Validation, Implementation, and Global Adoption (Internal Consulting) Research and validate AI tools firsthand to build prototypes that bring your redesigned workflows to life. Collaborate with the development team to define system requirements and partner with leadership across global offices to align stakeholders and drive successful implementation. Ensure new systems are fully adopted by the frontline to drive tangible cost reductions and revenue growth. What We're Looking For Required Qualifications 3+ years of experience in one or more of the following: Digital Transformation (DX) or operational improvement in a strategy, management, IT, or operations consulting environment. Project Management or Operations at an AI or fast-growing technology company. Corporate Strategy, Business Planning, or AI/DX transformation within a commercial organization. Software Engineering with experience developing internal systems, automation, or operational tools. Project Leadership: Experience leading cross-functional projects and aligning stakeholders to deliver successful outcomes. Process Design: Ability to analyze complex workflows and translate business needs into scalable processes and system requirements. AI & Technology Mindset: Self-driven in exploring new AI tools, with hands-on experience evaluating, prototyping, or implementing solutions. Business-level English: Strong communication skills to collaborate effectively with global teams and stakeholders. Preferred Qualifications Experience implementing Generative AI or workflow automation solutions. Experience with BI platforms (Power BI, Tableau, Looker, etc.). Familiarity with AI productivity tools such as ChatGPT, Claude, Gemini, Cursor, or Copilot. Startup Mindset: Individuals looking to transition from frontline operations to strategic corporate planning roles. Why Join Arches? From Strategy to Execution Your work won't stop at recommendations. You'll see your ideas quickly discussed, implemented, and translated into real business impact-often within days. Own initiatives from strategy through execution in a fast-paced environment. Build an AI-Native Global Organization Help design the AI-powered systems that drive Arches' global growth. You'll build scalable solutions that improve how our business operates and create valuable expertise at the intersection of AI and operations. Work Alongside Executive Leadership Reporting directly to the COO/CFO, you'll influence company strategy, operational performance, and profitability while gaining hands-on experience across international business, finance, and AI transformation. Accelerate Your Growth In a high-growth, rapidly evolving environment, you'll strengthen your strategic thinking, execution, and leadership skills-building the business acumen needed to lead large-scale transformation or launch future ventures. BENEFITS Compensation & Benefits Competitive base salary. Annual Bonus – 1-month gross salary. Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave. Private Medical Insurance. Self-learning Budget – Up to $1000 per year. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Flexible Work Arrangements
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Client Solutions Associate (Korean Speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Solutions Associate (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and building relationships with experts for future collaborations. REQUIREMENTS Background Open to fresh graduates and early-career professionals. Language: Korean (Native) and English (Advanced) - Able to communicate confidently with a diverse network of experts across APAC. Additional language skills are a plus! Competencies Adaptability in a fast-paced environment. Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seeking support and working with the team to achieve the best results. Working Location: Arches Office in South Korea: Hana Securities Building, 82 Uisadang-daero, Yeongdeunpo-gu, Seoul 07321, South Korea. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months. Monthly incentive from your first month. Annual Bonus – 1-month gross salary. Private Medical Insurance. Self-learning Budget. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.).
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People & Office Operations Lead (Bogotá Office)
The Opportunity We are currently a team of 30 in Bogotá with plans to double to 60+ employees by the end of 2026 and continue scaling rapidly from there. We are looking for our first dedicated People hire on the ground to own the HR function end-to-end and build it from the ground up as the office expands. This is a role designed for growth—you will start hands-on across the full HR scope, and as the team scales, you will build and lead your own department. You’ll bring in and manage your own support team (a Recruitment Associate and an Admin Associate reporting directly to you), shifting your focus toward strategic People leadership. You will report locally while working closely with our Global Team from the Vietnam Office. Location: Hybrid working in our Bogotá Office. What You'll Do 1. Build & Own the HR Function Employee Lifecycle: Own onboarding, offboarding, employee records, and performance cycles for the local team. Process Building: Audit existing setups, then formalize and document scalable HR processes that support rapid growth. Culture & Feedback: Run regular pulse checks, identify workload and morale risks early, and champion a strong local culture. 2. Labor Compliance & Documentation Legal Compliance: Prepare and manage localized employment contracts, terminations, and disciplinary documentation in full compliance with Colombian labor law. PILA & Social Security: Ensure statutory social security enrollments and monthly PILA filings are executed accurately and on time. Legal Support: Collaborate directly with our external labor counsel and immigration advisors on complex or high-risk legal edge cases. 3. End-to-End Payroll Payroll Execution: Run monthly payroll alongside our third-party provider, covering attendance, overtime, variable pay, leave, and statutory deductions. Leadership Reviews: Present and review each payroll run with leadership prior to final disbursement. Employee Point of Contact: Act as the trusted resource for team inquiries regarding pay, statutory benefits, taxes, and PILA. 4. Full-Cycle Recruiting Hiring Execution: Lead local hiring efforts across Colombia to support our expansion from 30 to 60+ team members. Pipeline Management: Partner with team leads on job descriptions and sourcing strategy, conduct initial screens, manage interview pipelines, draft localized offers, and deliver smooth onboarding experiences. Team Expansion: Hire, onboard, and manage a dedicated Recruitment Associate as hiring volume increases. 5. Office Operations Day-to-Day Facility Management: Oversee building management, vendor relationships, IT suppliers, maintenance, and office logistics. Events & Logistics: Coordinate internal team events, executive visits, and local workplace initiatives. (Note: This administrative scope will transition to your Admin Associate as the office scales, freeing you up for strategic People initiatives). 6. Team Leadership & Growth Build Your Team: Recruit, train, and manage administrative and recruitment support staff as local headcount justifies it. Set the Standard: Establish operational benchmarks for the People department and grow into long-term HR Leadership as the Bogotá site expands. What We're Looking For Required Experience: 3+ years in an HR Leader role , or strong experience as an HR Coordinator / Associate ready to step up and own the full scope. Colombian Labor Rules: Practical working knowledge of local employment rules (contracts, terminations, disciplinary steps, and PILA). You don't need to have run everything solo yet, but you must have the foundation and drive to own it. Payroll Capabilities: Practical comfort running monthly payroll with an external provider or EOR. Leadership Drive: A clear appetite to manage, mentor, and build a team as the office grows. Language Skills: Native Spanish speaker with Professional Working English skills (capable of smooth coordination with the Global Team). Mindset: A builder’s instinct; you prefer creating clear systems from scratch over inheriting existing ones. Preferred Prior experience in a startup, scale-up, or fast-growing environment. Prior experience working with Employer of Record (EOR) providers or local payroll agencies. Degree in HR, Business Administration, Psychology, Law, or a related field. What You'll Gain Founding Function Ownership: True autonomy to build the HR department and hire the team that runs it. Clear Career Path: Direct trajectory into formal HR leadership as you transition from doing to managing. Executive Support: Mentorship from our HR and global operations leaders. Global Exposure: Opportunities to collaborate with international business teams across time zones.
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Global Expert Recruitment/ Client Services Associate (Bahasa Indonesia Speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Services Associate (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background Undergraduate degree 0-3 years of professional experience in sales, recruitment, client service, or related fields Fluency in English and Bahasa Indonesia (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seeking support and working with the team to achieve the best results. Working Location During probation: Based in Ho Chi Minh City, Vietnam for the first 3 months with relocation support covering visa, flights, and accommodations. After probation: Hybrid work arrangement between Vietnam and your home country. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance Self-learning Budget – Up to $1000 per year Relocation Support (Visa, flights, accommodation) Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Infrastructure Engineer
Who We Are Arches is a global knowledge platform connecting 160,000+ experts to Fortune 500s and top investors. Founded in 2019, we have 250+ staff across 8 cities - with HCMC as our largest hub — and we are scaling to 400+ by becoming an AI-native organization. We are backed by $6M+ and certified as a Great Place to Work® Japan 2026. ROLE OVERVIEW Designs, builds, and operates the AWS infrastructure that supports our product, continuously improving its reliability, security, cost efficiency, and governance. Why This Role You'll be a founding member of a new engineering team—building culture, process, and tech stack from the ground up. This isn't a cog-in-the-machine role; it's your chance to define how a team works, what tools we adopt, and how we ship. What's in it for you: Global exposure — collaborate across 15+ nationalities, with our largest hub in HCMC Fast-track growth — doubling in size means real leadership opportunities (Tech Lead → CTO track) AI-first innovation — build at the frontier, not just maintain legacy systems GRIT culture — Guts, Resilience, Initiative, Tenacity. We empower ownership, not titles Shape the future — your decisions today become the team's DNA tomorrow Location: Ho Chi Minh City, Vietnam RESPONSIBILITIES Build and operate cloud infrastructure using Infrastructure as Code (using Terraform, with changes applied through code review and CI/CD) Oversee multi-account governance - landing zone design and improvement via AWS Organizations / Control Tower, OU and SCP management, centralized logging and auditing Strengthen security and identity management - least-privilege IAM, SSO/federation, secrets management, encryption, threat detection Improve reliability and fault tolerance - eliminating single points of failure, high-availability and disaster-recovery design, backup/restore setup Optimize costs - right-sizing resources, leveraging autoscaling, cost visibility Build observability - metrics, alarms, dashboards, log management Raise engineering standards - writing design docs, runbooks, and standard rules; decision-making based on the Well-Architected Framework; incident response; mentoring team members REQUIREMENTS Required Qualifications 3+ years of experience building and operating production cloud infrastructure on AWS Hands-on knowledge of core AWS services across compute, data, networking, and delivery (e.g., ECS/Fargate, RDS, ElastiCache, OpenSearch, CloudFront/S3, Route 53, CloudWatch, VPC) Solid foundational knowledge of AWS security (IAM roles/policies/least privilege/federation/SSO, logging and auditing via CloudTrail, KMS, secure VPC network design) Practical cost optimization experience , having translated technical improvements into concrete cost savings Deep hands-on experience with Terraform or an equivalent IaC tool (including modules, state management, multi-environment/multi-account configurations, and CI/CD-based delivery) A careful, disciplined approach to safely changing live production systems (including change management, observability, rollback planning) Preferred Qualifications Experience with AWS Organizations and multi-account strategy (including Control Tower or equivalent landing zones, OUs, and SCPs) AWS certifications (e.g., Solutions Architect, DevOps Engineer, Security Specialty) Experience migrating/isolating workloads across AWS accounts (including data migration, DNS/certificate cutover, and minimal-downtime migration strategies) CI/CD experience using GitHub Actions + OIDC, along with Policy as Code (e.g., OPA/Sentinel) and IaC testing Understanding of compliance/audit frameworks such as SOC 2 and ISO 27001 Production experience running containerized application workloads English communication skills (reading, writing, and speaking) BENEFITS Compensation & Benefits Competitive base salary Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance Self-learning Budget – Up to $1000 per year Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Flexible Work Arrangements
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Product Manager
Who We Are Arches is a global knowledge platform connecting 160,000+ experts to Fortune 500s and top investors. Founded in 2019, we have 250+ staff across 8 cities - with HCMC as our largest hub — and we are scaling to 400+ by becoming an AI-native organization. We are backed by $6M+ and certified as a Great Place to Work® Japan 2026. ROLE OVERVIEW Owns the results of a new team, taking the lead in discovering and articulating business-side challenges and connecting them clearly to the development team. Designs and operates an AI-first agile process and system development management approach, continuously improving both the team's output and its process. Why This Role You'll be a founding member of a new engineering team—building culture, process, and tech stack from the ground up. This isn't a cog-in-the-machine role; it's your chance to define how a team works, what tools we adopt, and how we ship. What's in it for you: Global exposure — collaborate across 15+ nationalities, with our largest hub in HCMC Fast-track growth — doubling in size means real leadership opportunities (Tech Lead → CTO track) AI-first innovation — build at the frontier, not just maintain legacy systems GRIT culture — Guts, Resilience, Initiative, Tenacity. We empower ownership, not titles Shape the future — your decisions today become the team's DNA tomorrow Location: Ho Chi Minh City, Vietnam RESPONSIBILITIES Own product discovery: identify user and business problems through research, data, and stakeholder conversations; translate insights into a prioritized roadmap Define and track success metrics (adoption, retention, business impact) for features you ship; use data to decide what to build next Write clear product requirements and specs ; align Tech Lead and engineers on scope, priority, and trade-offs Make prioritization calls that balance roadmap initiatives against smaller issue and bug-fix work; be accountable for the reasoning behind every decision Partner with engineering to explore how AI agents and generative AI can enhance product workflows and user-facing features Run lightweight, AI-augmented product processes (research synthesis, requirement drafting, rapid prototyping); continuously refine how the team works Communicate roadmap progress, key decisions, risks, and outcomes to leadership and stakeholders. Coach and empower the engineering team by fostering ownership, supporting professional growth, and removing blockers to maximize impact. REQUIREMENTS Required Qualifications 3+ years of Product Manager experience owning a roadmap end-to-end (not project coordination or delivery management) Track record of using data and user research to prioritize and validate product decisions Strong ability to translate business requirements into clear, structured technical specifications for development teams. Self-driven learner with the ability to independently explore, evaluate, and implement emerging technologies. Proven ability to lead and develop engineering teams, fostering collaboration and high performance. Experience establishing, optimizing, and scaling software development processes and engineering best practices. Familiarity with AI-driven Agile development methodologies and the ability to continuously improve system development and delivery processes. Preferred Qualifications Engineering experience (especially Vibe Coding / AI-assisted coding experience) English communication skills (reading, writing, and speaking) Adaptable and resilient, with the ability to thrive in a fast-paced, startup environment while managing changing priorities and delivering high-quality results. BENEFITS Compensation & Benefits Competitive base salary Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance Self-learning Budget – Up to $1000 per year. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Flexible Work Arrangements
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Global Strategy & Management Intern (MBA student position)
Build strategy. Shape a global business. Experience startup from the inside. What if your MBA internship wasn't about observing from the sidelines—but helping shape the next chapter of a fast-growing global company? At Arches, you'll work directly with leadership on real strategic initiatives across growth, corporate strategy, AI transformation, and new business. From day one, you'll own meaningful projects, collaborate across global teams, and experience how decisions are made inside a company preparing for its next stage of growth. Whether you're exploring startup life, looking to broaden your international experience, or eager to move beyond advising into execution, this internship offers the opportunity to do all three. About Arches Arches is a global expert network and B2B intelligence platform that helps consulting firms, investors, and Fortune 500 companies make better business decisions through expert insights. Headquartered in Tokyo, we operate across 8 global offices with a team of 300+ professionals representing more than 15 nationalities. Since launching in 2019, we've achieved 100% year-over-year growth, completed three funding rounds, expanded across APAC and the Americas, and are preparing for our next stage of growth. What You'll Work On Depending on your background and interests, you'll contribute to one or more of the following strategic initiatives. Market Expansion & Growth Strategy Ideal for candidates from consulting or strategy backgrounds. Identify new growth opportunities across the US, Europe, and Asia Conduct market sizing, competitive analysis, and customer research Develop go-to-market strategies alongside senior leadership Turn research into business decisions and execution plans IPO & Corporate Strategy Ideal for candidates from finance, investment banking, or private equity. Support investor relations and strategic finance initiatives Contribute to IPO readiness across operations and corporate planning Conduct strategic analyses that directly support executive decision-making New Business & Venture Building Evaluate new business opportunities from idea to execution Validate Proof-of-Concept initiatives Explore ways to commercialize Arches' data and expert network AI & Business Transformation Identify opportunities to apply AI across business functions Improve workflows and operational efficiency Support company-wide transformation initiatives Why MBA Students Choose Arches Experience startup from the inside : See how strategic decisions are made in a fast-growing global company with a flat hierarchy, high ownership, and rapid execution. Own meaningful work: Your projects won't end as presentation slides. You'll contribute to initiatives that influence how the business grows. Work directly with leadership: Collaborate closely with experienced operators from consulting, finance, technology, and international business backgrounds. Explore beyond your previous career: Whether you're coming from consulting, finance, corporate strategy, or another industry, this internship offers the opportunity to experience a different way of building businesses. Gain international exposure: Work with teams across Asia, the US, and Latin America while supporting cross-border strategic initiatives. Who We're Looking For Background Current MBA students or recent MBA graduates interested in strategy, operations, or startup leadership. Preferred backgrounds include: Management Consulting. Investment Banking. Private Equity / Venture Capital. Corporate Strategy. High-growth startups. Business Operations Skills Structured problem solving Strong analytical and research capabilities Excellent communication and presentation skills Ability to transform ambiguity into actionable recommendations Comfortable working with senior stakeholders Mindset We're looking for people who are: Curious about how businesses are built—not just analyzed Comfortable working in fast-moving environments Excited to explore new industries and markets Proactive, resourceful, and eager to learn Motivated by ownership and impact Language Business-level English proficiency. Internship Details Working Arrangement Remote-first Flexible full-time or part-time engagement depending on availability and project needs Rolling intake throughout the year International Experience Interns who choose to work from our Ho Chi Minh City office will receive relocation support, including: Sponsored accommodation Visa and paperwork guidance Local onboarding support You'll also have opportunities to collaborate with colleagues across our offices in Tokyo, Seoul, Shanghai, Singapore, Bogotá, and beyond. Compensation Competitive and based on experience, availability, and engagement scope. Future Opportunities Many of our interns continue working with Arches beyond the internship. Outstanding performers may be considered for full-time opportunities as we continue expanding globally. Build more than your resume Experience startup from the inside. Work on strategic initiatives with global impact. Explore new markets, collaborate with international teams, and help shape the future of a fast-growing company. If you're ready to challenge yourself beyond the classroom, we'd love to hear from you. Arches is more than a company-it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Tech Lead
ABOUT ARCHES Arches is one of Asia's leading expert network firms, connecting top consulting firms, private equity investors, and Fortune 500 companies with industry experts to support critical business decisions. As our business continues to double its revenue year over year, we're entering an ambitious new phase of growth: expanding our global team from approximately 200 to over 400 employees. To support this scale, we're moving beyond traditional headcount-driven growth by building an AI-native organization powered by scalable systems, automation, and data-driven decision-making. This transformation, together with strengthening our global management and governance, is one of Arches' highest strategic priorities. ROLE OVERVIEW You'll be a founding member of a new engineering team - building culture, process, and tech stack from the ground up. This isn't a cog-in-the-machine role; it's your chance to define how a team works, what tools we adopt, and how we ship. What's in it for you: Global exposure — collaborate across 15+ nationalities, with our largest hub in HCMC Fast-track growth — doubling in size means real leadership opportunities (Tech Lead → CTO track) AI-first innovation — build at the frontier, not just maintain legacy systems GRIT culture — Guts, Resilience, Initiative, Tenacity. We empower ownership, not titles Shape the future — your decisions today become the team's DNA tomorrow Location: Ho Chi Minh City, Vietnam RESPONSIBILITIES Deeply understand the business and requirements, and independently structure and clarify even ambiguous requests. Lead architecture design across the entire system or multiple features. Drive AI-powered full-stack development and establish implementation standards and quality benchmarks. Explore, learn, and evaluate new technologies, and reflect technology choices in the architecture. Conduct design reviews, code reviews, and mentor team members. Lead the establishment and improvement of the development process. REQUIREMENTS Required Qualifications Strong business acumen with the ability to clarify ambiguous requirements and translate them into structured technical solutions. Proven software development and technical leadership experience at a leading technology company (e.g., FPT Software, CMC Global, SotaTek, or equivalent). Ability to lead architecture design across large-scale systems or multiple product features. Ability to independently evaluate and adopt emerging technologies to drive architectural innovation. Preferred Qualifications English communication skills (including technical discussions and design documentation) Ability to provide technical leadership through architecture guidance, code reviews, and mentoring. Proactive in establishing and continuously improving development processes and engineering best practices. Experience driving AI-powered full-stack development and modern software development methodologies. Strong ownership of code quality, technical standards, and system maintainability. Adaptable and results-driven, thriving in a fast-paced, startup environment. BENEFITS Compensation & Benefits Competitive base salary. Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance Self-learning Budget – Up to $1000 per year Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Flexible Work Arrangements
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