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Client Solutions Associate (Evening Shift 3PM - 0AM)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Services Associate (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background Undergraduate degree 1-3 years of professional experience in sales, recruitment, client service, or related fields Fluency in English (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seeking support and working with the team to achieve the best results. WORKING HOURS Working hours: 03:00 PM - 00:00 AM (Indochina Time, GMT+7) 5 Working Days per Week: Monday to Friday. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months Monthly performance-based incentive up to $900 Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance – Includes dental coverage Self-learning Budget – Up to $1000 per year. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Business Development Associate (Sales Activation team)
ROLE OVERVIEW As a Sales Associate (Sales Activation Department) supporting our growth in the US market, you'll gain hands-on exposure to client-facing work and strategic sales operations in a dynamic, fast-paced environment. You'll collaborate directly with senior executives, assist in shaping sales strategies, and drive the expansion of our client base across top Management Consulting firms in the US. RESPONSIBILITIES Manage and maintain accurate data records using Google Sheets, Excel, and CRM tools (eg, HubSpot). Execute client outreach through email, LinkedIn, social media, and cold calling. Participate in, and have the opportunities to lead client meetings; take meeting notes when required. Contribute to daily and weekly sales strategy sessions with managers, bringing data-driven insights and proactive ideas. Working hours (Colombian Time): 8:30 AM-5:30 PM, Mon-Fri. Location: 100% on-site at our Bogota office. QUALIFICATIONS 0-2 years of experience in Account Management, Sales, or Client Activation. Strong analytical and data management skills, with hands-on experience using CRM tools. Exceptional attention to detail and proven ability to manage multiple priorities effectively. Highly motivated to pursue a long-term career in Sales and Client Relationship Development. Excellent communication, presentation, and interpersonal skills. Fluent in English (spoken and written). Proactive, self-driven, and able to perform well both independently and as part of a team. PERKS AND BENEFITS At Arches, we're committed to fostering your growth in a collaborative and rewarding environment: Comprehensive training on sales fundamentals, professional skills, and communication techniques. Regular one-on-one mentorship with your Manager to align on goals and career development. Opportunities to work closely with global teams and top-tier consulting firms. Compensation & Benefits Competitive Base Salary with performance reviews every 6 months. Annual Bonus – 1-month gross salary. Paid Leave – 15 days of annual leave, in addition to 18 public holidays, plus additional paid leave for significant life events and 8 days of sick leave. Self-learning Budget – up to $1000 per year. Provided laptops and workstations. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Team Engagement Support – Up to $30 per quarter. Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Client Solutions Associate (Japanese Speaker)
(English Version below) 事業概要 (Business Overview) ・知識共有を軸とした多様なサービス展開 アーチーズは、専門家と企業をマッチングし、1対1のインタビューを通じて業界知見を迅速に収集できる「エキスパートマッチング」、インタビュー内容の文字起こしを閲覧できる「ナレッジバンク」、リサーチやレポート作成を伴う「エキスパートソリューション」など、知見に基づいた意思決定支援サービスを展開しています。 ・アジアを中心としたグローバルなネットワーク構築 「Share Knowledge, Empower Asia」を掲げ、東京本社をはじめシンガポール、ホーチミン、上海、タシュケントなどに拠点を展開。各地域の専門家ネットワークを活かし、現地市場への参入や調査を効果的に支援しています。 ・高度人材に特化した採用支援 投資ファンド、コンサルティングファーム、スタートアップ企業を中心に、即戦力となる人材を紹介する「タレント・サーチ」サービスも提供。企業の成長を知見と人材の両面からサポートしています。 主な業務内容 (Responsibilities) すべてのプロジェクトは、「この市場をより深く理解するには、誰に話を聞けばいいだろう？」という問いから始まります。 エキスパートのリサーチと選定 LinkedInや社内データベース、各国のネットワークを活用し、プロジェクトに最適なエキスパートを探します。 専門家へのアプローチとヒアリング 電話・メール・LinkedInなどを通じてエキスパートにコンタクトを取り、案件への参加を打診します。プロジェクトの内容を説明しながら、経験や知見がニーズに合うかを見極めます。 プロジェクトの進行サポート エキスパートとクライアントが直接話すインタビューの場を日程調整から実施までサポートし、双方のやり取りがスムーズに進むよう支援します。 チームでの成長 チームメンバーと連携し、フィードバックを活かしながら、業務プロセスの改善と自己成長を重ねていきます。 求めるスキル・人物像 (Requirements) 日本語がネイティブレベルであること 学士号をお持ちの方、または在学中の方 社会人経験0〜3年程度（未経験歓迎） 法人営業など、顧客折衝を伴う業務経験がある方は尚可 英語など他言語スキルがあれば歓迎 待遇・福利厚生 (Benefits) 半年ごとのパフォーマンスレビューによる昇給機会 ベトナムでの勤務に伴うサポート（ビザ取得・航空券・社宅の手配） 民間医療保険 年間1,000ドルの学習サポート（講座・資格・カンファレンス等） 年間12日の有給休暇 コーポレートディナーなどの社内イベント多数 あなたのキャリアがここから始まる グローバルビジネスの最前線に触れ、世界中にネットワークを広げながら、 一生モノのスキルを身につけるチャンスです。 今すぐ応募して、Archesで新しい一歩を踏み出しましょう！ 社員インタビュー (Employee Interview) 青木宏太／EM アカウントマネージャー 年間1000人の転職に関わってきたPMが、自分のキャリアをArchesにフルベットした理由とは⁉️ CEO加藤 Youtube 出演動画 【波乱万丈】元住商加藤さん2年ぶりの登場！花形部署で大損→コンサルの海外プロジェクトで四面楚歌・・・現在は起業→累計3億円調達！？最後には熱いメッセージも！ 【故郷をめぐる】まさかの受験失敗、クビ覚悟で不正と戦ったコンサル時代。注目の経営者ルーツに迫る。 ----- English Version INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. GET TO KNOW THE ROLE As a Client Service Associate (Expert Matching Team) , you will be the bridge between our clients and the expert knowledge they seek. You’ll manage multiple projects from investors and business leaders from top-tier organizations seeking expert insights from around the world. WHAT YOU'LL DO Every project begins with a question: “Who can help us understand this market better?” Your role is to find the answer and connect the right people. You will: Source and connect experts: Use platforms like LinkedIn, internal databases, and local networks to search for the best professional expert candidates for each client project. Engage and screen experts: Reach out via phone, email, or LinkedIn to invite them to consult. Assess their fit and help them understand the value of sharing their insights. Support client projects: Coordinate expert interviews, ensure smooth communication, and deliver fast, accurate results that help clients move forward with confidence. Collaborate and grow: Work closely with teammates, share ideas, and continuously refine your approach through feedback and mentorship. WHAT ESSENTIAL SKILLS YOU WILL NEED This role is specialized for Japanese natives only . Bachelor's degree with 0-2 years of professional experience in recruiting, business, client service, or reLated fields (we welcome undergraduates, too). Additional language skills are a plus. Working Location Fully based in Ho Chi Minh City, Vietnam , with relocation support covering visa, flights, and accommodations. COMPENSATION & BENEFITS We believe in rewarding growth and potential, not just experience. Here’s what you’ll enjoy as part of our team: Competitive base salary with performance reviews every 6 months Full relocation support to Ho Chi Minh City (visa, flight, and accommodation) Comprehensive private health insurance coverage $1,000 yearly learning budget for courses, certifications, or conferences 12 annual leave days + 8 sick leave days + life event leaves A modern, collaborative workspace and a vibrant culture with social events, sports clubs, and flexible work options Your Career Journey Starts Here You’ll learn how global business decisions are made, grow your professional network across continents, and build skills that last a lifetime. At Arches, we started from the ground up and we’ll help you grow the same way. Apply now and start your journey with Arches!
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Client Solutions Associate
ROLE OVERVIEW As a Client Solutions Associate in our Colombia office, you'll be connecting US clients with the expertise they need. Your main focus will be finding and engaging with the right experts for each project. WHAT YOU'LL DO Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. WHAT YOU'LL NEED Fluent English and Spanish (written and spoken). Strong communication skills - you'll be talking with senior professionals daily. Good attention to detail - getting the right expert match is crucial. Bachelor's degree. 0-2 years of work experience. Comfortable working with US clients (early morning meetings may be required). Experience with LinkedIn and basic research tools. WHY JOIN US? Be part of our growth story - help build our Americas hub from the ground up. Work with prestigious clients and learn about different industries. Clear path to advance your career as we expand. Competitive salary and benefits. Regular training and support from our experienced global team. International work environment. BENEFITS Compensation & Benefits Competitive Base Salary with performance reviews every 6 months. Annual Bonus – 1-month gross salary. Paid Leave – 15 days of annual leave, in addition to 18 public holidays, plus additional paid leave for significant life events and 8 days of sick leave. Self-learning Budget – up to $1000 per year. Permanent contract including EPS/Social Security. Provided laptops and workstations. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Commitment Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Team Engagement Support – Up to $30 per quarter. Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Client Solutions Associate (US Time Zone, 7AM/8PM)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Services Associate (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus ) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background Undergraduate degree 1-3 years of professional experience in sales, recruitment, client service, or related fields Fluency in English (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. R results-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving minds – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seeking support and working with the team to achieve the best results. WORKING HOURS This role operates on a split shift schedule designed to enable real-time collaboration with our global teams and clients across US/EU time zones. Morning hours: 7:00 AM – 11:00 AM (GMT+7) Evening hours: 8:00 PM – 12:00 AM (GMT+7) 5 Working Days per Week: Monday to Friday. BENEFITS Compensation & Benefits International shift base salary with performance reviews every 6 months. Monthly performance-based incentive. Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance Self-learning Budget – Up to $1000 per year Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Build a network with C-level partners in the US and Europe while advancing your career at a $5M-funded startup. Multinational Environment – Collaborate with a diverse team from 12+ countries speaking 16+ languages and work with experts from various cultural backgrounds. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements – Hybrid and fully remote options. Arches is more than acompany—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Featured Opportunities for Fulbright Talent at Arches
Fulbright x Arches - Career Fair 2026 Thank you for stopping by our booth! We'd love to stay connected with you. Please take a moment to fill out this short form with some basic information about yourself. This will help us keep you updated on exciting career opportunities and future activities—if you're interested! As a small thank-you, you'll receive exclusive gifts from us once you successfully submit the form. It's just the beginning of what we hope will be a great connection! We look forward to staying in touch with you! Job Opportunities Please note that these roles are not open at the moment. If you are interested in any of them, please submit your application form HERE and we will notify you via Email once the position is open. 1. Business Development Intern (Sales Activation Department) - Click HERE for more details As a Business Development Intern (Sales Activation Department) , you'll gain hands-on experience, participate in decision-making processes, and be part of the exciting growth trajectory of a start-up environment. You'll actively contribute to our sales strategy meetings with top executives and assist with expanding our base of Private Equity, Hedge Fund, and Management Consulting firms. 2. Recruitment & Employer Branding Intern - Click HERE for more details As a Recruitment and Employer Branding Intern , you'll play a key role in connecting Arches with top industry experts for high-impact consulting projects. This position combines hands-on recruitment with light employer branding and outreach support. 3. Client Solutions Intern - Click HERE for more details As a Client Solutions Intern (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. 4. Marketing Intern - Click HERE for more details As a Digital Marketing Intern , you'll assist with key initiatives across campaigns, PR, SEO, and social media. You'll gain hands-on experience in digital marketing, contribute creative ideas, and help strengthen Arches' global presence and community. 5. Legal & Compliance Intern - Click HERE for more details As a Legal & Compliance Intern/Associate , you will support the enforcement of compliance policies and help safeguard Arches' operations and expert engagements. This role offers hands-on experience with global compliance practices and legal operations in a fast-paced, cross-border business environment. 6. Talent Acquisition Intern - Click HERE for more details We seek an enthusiastic Talent Acquisition Intern to join our team and provide invaluable support to our HR department. You will be at the forefront of our ambitious global expansion. Your mission is to attract and recruit exceptional talent from across the APAC region, including Vietnam, Thailand, Indonesia, Korea, and China.
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Chief Accountant
Objective A rare, truly global startup with one of the strongest cross-border track records among Japanese companies—would you like to play a key role in driving the in-house build-out of our VN accounting operations? This is a perfect opportunity for someone who loves solving problems, wants to build something from scratch, and is eager to grow in a challenging environment. WHAT YOU WILL DO Cross-Border Financial Reporting & Consolidation Prepare and analyze monthly, quarterly, and annual financial statements (journal, general ledger, etc.). Record intercompany transactions and restate financials in accordance with IFRS. Support the preparation of consolidated financial statements Tax & Compliance Prepare and review monthly/quarterly/annual tax returns (VAT, PIT, CIT, FCT…) and other tax correspondence for the tax authority. Ensure timely and accurate tax filings in full compliance with local regulations. Internal Controls Identify significant issues/risks and propose solutions Develop and implement robust internal financial controls and procedures Cross-functional collaboration Partner with internal teams to support financial needs and foster collaboration. Coordinate with independent auditors during the audit process. Stakeholder Communication Liaise with consulting firms, auditors, and tax authorities. Understand company policies, regulations, and requirements and convey them clearly to stakeholders Accurately report explanations and findings from consultants, auditors, and tax authorities to management. Leadership & Team Management Lead and manage the daily operations of the accounting department, including supervision of staff accountants and financial analysts Develop the accounting team, establish financial processes, and ensure the accuracy and integrity of financial operations. WHAT MAKES YOU A GOOD FIT Required Qualifications Solid understanding of Vietnamese tax laws, accounting standards, and corporate finance, including overseas transactions (not limited to overseas clients). Proficiency in accounting software (eg, MISA, FAST, or similar) and MS Office. Strong analytical, organizational, and leadership skills. High integrity and a strong sense of responsibility. Preferred Qualifications USCPA, ACCA, or JCPA qualifications A master's degree is a plus. Experience working in a subsidiary of a foreign company, with exposure to cross-border transactions and third-party negotiations. Accounting Software Oracle SAP. Experience in implementing a system. WHAT WE OFFER Executive Compensation Competitive Base Salary with performance-based annual skills increases. 13th Month Salary. Comprehensive Benefits Paid Leave – 14 days of annual leave, plus additional paid leave for significant life events, and 8 days of sick leave. Private Medical Insurance. Executive Self-development Budget. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, social gatherings, and office snacks and drinks Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Hybrid working arrangement (2 WFH days per week).
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Business Development Intern (Sales Activation)
ROLE OVERVIEW As a Business Development Intern (Sales Activation Department) , you'll gain hands-on experience, participate in decision-making processes, and be part of the exciting growth trajectory of a start-up environment. You'll actively contribute to our sales strategy meetings with top executives and assist with expanding our base of Private Equity, Hedge Fund, and Management Consulting firms. RESPONSIBILITIES Data management and administrative tasks (familiar with Google Sheets and Excel) Execute outreach activities via email, LinkedIn, social media, and cold calls Use sales tools to identify and engage prospective new clients Participate in client meetings and take meeting notes when needed Participate in weekly sales strategy meetings with managers QUALIFICATIONS Fourth-year undergraduate student or fresh graduate majoring in Finance, Economics, Business, or related fields Basic knowledge of data management Strong motivation to grow a career in Sales & Business Development Ability to work autonomously and as part of a team Excellent interpersonal skills Proficiency in English Strong attention to detail Able to commit to a 6-month internship PERKS AND BENEFITS Arches offers a stimulating and supportive work environment, coupled with the following: Access to comprehensive training sessions and materials related to sales activities and professional skills, such as Problem Solving, Management Style Communication, Desktop Research, and more Regular one-on-one sessions with your Manager to ensure alignment between your goals and your role Opportunity for a full-time job offer, salary increase, and other benefits based on performance Competitive internship allowance Why Arches? Arches is more than just a company; it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force behind this transformation. Join our team of passionate professionals backed by visionary investors and make your mark on the global stage.
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Client Solutions/Project Manager
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW Are you a passionate startup enthusiast who thrives in a fast-paced environment? As a Client Solutions/Project Manager at Arches, you'll bridge clients globally with APAC's leading experts, delivering strategic insights that fuel impactful decisions. RESPONSIBILITIES Account Growth: Proactively engage with clients and drive account growth by identifying new opportunities. Project Delivery: Lead end-to-end project management, from new project intake to profit and loss management. Supervise daily team workflow, provide constructive feedback, and foster a culture of excellence to meet all business goals. Compliance & Collaboration Ensure all client compliance protocols are met while collaborating across time zones to guarantee smooth handoffs. Team Management and Corporate tasks Embrace a role where leadership meets action, motivate and guide teams with clear direction and feedback, helping them grow, work well together, and achieve goals. Actively engaging in building a positive working environment, promoting company values and culture, and supporting company growth. QUALIFICATIONS Required Experience 4+ years of progressive experience in the Expert Network Industry or similar fields like consulting, research, or recruitment services, with at least 2 years in a senior, client-facing role. Proven track record of leading and growing teams. Bachelor’s or Master’s degree in Business, Economics, or a related field. Fluency in English , strong professional communication skills. Proven ability to manage client relationships and complex communication threads between clients and experts. KPI-driven and data-oriented mindset, with high attention to detail and a strong sense of urgency. Preferred Qualifications Prior exposure to international clients in the consulting or financial services sectors. A track record of supporting revenue growth or client retention initiatives. Proficiency in an additional language (a plus, but not required). Working Location: Ho Chi Minh City, Vietnam - with full relocation support for expats (flights, accommodations, visa, and work permit). PERKS AND BENEFITS At Arches, we believe in clear communication about your benefits, actively improving with your feedback, and providing accessible HR support. Here Are Some Of What To Expect: Salary & Allowances Compensation & Benefits: Competitive Base Salary with performance-based annual skills increases. Quarterly performance bonuses. 13th-month salary. Paid Leave – 14 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches. Insurance – Private medical insurance (including dental). Self-learning budget. Career Growth Rapid Career Advancement: Solve challenging problems for exciting startups and accelerate your career with swift promotions and a direct path to leadership. High-Caliber Network: Build an unparalleled network by collaborating with and learning from industry leaders at top consulting and investment firms. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Client Solutions Manager (Night Shift)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW We are looking for an experienced Night Shift Client Solutions/Project Manager to lead and manage our night-shift delivery team. This role is ideal for professionals who have previously worked in multinational customer support environments, global service operations, or BPO organizations and are familiar with managing cross-time-zone operations. The successful candidate will be responsible for ensuring operational excellence, team performance, and service quality during night-shift operations while coordinating closely with global stakeholders. Location: Ho Chi Minh City, Vietnam. RESPONSIBILITIES Lead and manage the Night Shift operations team to ensure consistent service delivery and operational performance. Supervise team leads and associates, providing coaching, performance management, and development support. Monitor operational KPIs (productivity, quality, response time, and service levels) and drive continuous improvement initiatives. Coordinate with global teams across different time zones to ensure seamless workflow transitions. Implement operational processes, SOPs, and reporting frameworks to improve efficiency and quality. Support hiring, onboarding, and training of night-shift team members Act as the primary escalation point for operational issues during night hours. QUALIFICATIONS 4–7+ years of experience in the Expert Network Industry or similar fields like consulting, research, or recruitment services. At least 2+ years of people management experience (team lead/supervisor/manager level). Experience working in multinational companies or global service environments. Strong leadership, problem-solving, and operational management skills. Excellent English communication skills (written and verbal). Ability to work in a night-shift environment on a long-term basis. Preferred Qualifications Prior experience managing night-shift or cross-time-zone teams. Demonstrated ability to manage performance metrics and improve operational KPIs. Experience scaling or building teams is a plus. WORKING HOURS Working hours: 3 PM-0 AM, Monday to Friday (GMT+7). PERKS AND BENEFITS Salary & Allowances Compensation & Benefits: Competitive salary with performance reviews every 6 months, with the opportunity for salary increases annually based on your performance. Quarterly performance bonuses. 13th-month salary. Paid Leave – 14 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches. Private Medical Insurance – Includes dental coverage. Self-learning budget – Up to $1500 per year. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Build a network with C-level partners in the US and Europe while advancing your career at a $5M-funded startup. Multinational Environment – Collaborate with a diverse team from 12+ countries speaking 16+ languages and work with experts from various cultural backgrounds. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Sales & Partnerships Manager - Expert Network Industry
The Role We are seeking a dynamic Sales & Partnerships Manager to lead our US market expansion by building relationships with top-tier consulting firms and private equity firms. This is a role for a results-driven professional who thrives on building meaningful client relationships and driving revenue growth. As our Sales & Partnerships Manager, you'll be responsible for identifying, engaging, and onboarding leading US consulting and PE firms, including frequent in-person client interactions in the US, while leveraging our track record & network in Asia. KEY RESPONSIBILITIES Business Development & Sales Identify and target top-tier consulting firms and private equity firms across the US market. Develop and execute strategic sales plans to achieve aggressive growth targets. Build and maintain a robust pipeline of qualified prospects. Conduct presentations and product demonstrations to decision senior decision-makers. Negotiate contracts and close high-value deals. Collaborate with internal teams to ensure seamless client onboarding and satisfaction. Relationship Management Establish and nurture long-term strategic partnerships with key clients. Act as the primary point of contact for assigned accounts. Understand client needs deeply and position Arches' expert network solutions effectively. Represent Arches at industry conferences, networking events, and client meetings. Build trust and credibility within the consulting and PE ecosystem. Market Intelligence & Strategy Monitor competitive landscape and market trends in the expert network industry. Provide insights and feedback to product and operations teams. Contribute to pricing strategies and service offerings. Support marketing efforts with client testimonials and case studies. QUALIFICATIONS FOR SUCCESS Must-Have Qualifications Language: Excellent English proficiency. Experience: Minimum 3 years of B2B sales experience with a proven track record of exceeding targets. Preferred Experience (Big Plus) Industry Experience: Expert network services background. Client Network: Existing relationships with consulting firms (McKinsey, BCG, Bain, Deloitte, PwC..) or private equity firms. US Market: Previous experience selling to US clients or working in US markets. Related Industries: Background in executive search/headhunting, professional services sales, or SaaS sales. Personal Attributes Outgoing personality with exceptional interpersonal skills. Critical thinking abilities to understand complex client needs. Entrepreneurial mindset suitable for startup environment. Cultural adaptability to work with diverse international teams and clients. Results-oriented with strong drive for achievement. Professional presence capable of engaging senior executives. What We Offer Competitive base salary + performance-based commission structure. International exposure working with global teams across Asia-Pacific. Growth opportunity in a fast-scaling startup environment. Professional development and training opportunities. Flexible work environment with entrepreneurial culture. Visa support for international candidates where applicable. Industry Context The Expert Network Services (ENS) industry connects clients (consulting and investment firms) with specialized insights from industry experts. With our strong focus on the Asia-Pacific region, Arches offers unmatched recruitment capabilities to find experts from any industry or niche, supported by our multilingual team across the region.
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Field Sales Manager (SEA Market)
Role Overview We are seeking a Field Sales Manager to lead and scale our client acquisition and account growth efforts across Southeast Asia (SEA Market) . This role combines strategic leadership with hands-on sales execution, focusing on expanding our client base and strengthening relationships with existing accounts. You will lead a growing Acquisition Team (3 members) while directly engaging in the full sales cycle - from lead generation to deal closing and account expansion. The role requires someone who thrives in a fast-paced, international environment , is comfortable building relationships with senior stakeholders, and can drive business growth across multiple markets. Location: Ho Chi Minh City, Vietnam. Key Responsibilities Strategic Planning & Market Growth Develop and execute client acquisition strategies across SEA. Identify and capture new market opportunities within consulting firms, private equity funds, investment firms, and corporate clients. Build structured account development strategies to increase project volume and client engagement. Set and track quarterly and annual revenue growth targets. Establish and monitor sales KPIs and performance frameworks. Sales Execution & Client Acquisition Personally drive new client acquisition through outbound sales and networking. Generate leads and meetings through strategic outreach and relationship building. Conduct client pitches and manage the full sales cycle, including negotiation and contract closing. Develop industry-specific sales playbooks and outreach strategies. Build strong relationships with decision-makers in consulting, investment, and corporate sectors. Account Management & Client Growth Manage key client accounts and ensure long-term relationship development. Identify opportunities for upselling and cross-selling services. Increase project flow and client engagement across service lines. Maintain high levels of client satisfaction and retention. Team Leadership & Development Manage and mentor a team of 3 sales professionals. Develop hiring plans and support recruitment as the team scales. Design and implement performance KPIs and development frameworks. Foster a collaborative and high-performance team culture. Provide coaching and training to improve team capability and sales effectiveness. WHAT YOU'LL NEED Required Experience 5+ years of experience in B2B sales within professional services, consulting, or related industries. Proven experience managing client accounts and closing enterprise deals. Experience leading and managing small teams (3 members). Strong background in sales metrics, performance tracking, and pipeline management. Experience managing full sales cycles from lead generation to deal closing. Preferred Background Experience selling to consulting firms, private equity funds, investment firms, or corporate clients. Prior exposure to international markets or Southeast Asia regional business. Experience working in fast-paced environments such as startups or research/consulting firms. Key Skills & Attributes Strategic thinker with strong execution ability, capable of translating growth strategies into tangible sales results. Proactive, independent, and results-driven, comfortable taking ownership of targets and initiatives. Strong leadership and team management experience (mandatory) with the ability to mentor and scale high-performing teams. Excellent communication and written English skills , confident in presenting and engaging with senior stakeholders. Strong logical thinking and analytical problem-solving skills with a data-driven mindset. Outgoing and adaptable, thriving in fast-paced international environments, and able to quickly learn new industries and markets. What We Offer Compensation & Benefits Competitive base salary with bi-annual reviews. Attractive performance-based bonus structure. Comprehensive health insurance coverage. Work permit sponsorship for international candidates. Growth & Development Rapid career progression in a fast-growing international startup. Exposure to global markets (SEA, Hong Kong, China, EU/US). Opportunities to build and scale regional teams. Continuous training and mentorship from senior leaders. Culture & Environment Dynamic and international working environment. Collaborative team culture with strong teamwork and shared KPIs. High-growth organization with significant career opportunities.
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