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Global Expert Recruiter (Evening Shift 3PM - 0AM)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Services Associate (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background Undergraduate degree 2.5 - 5 years of professional experience in sales, recruitment, client service, or related fields Fluency in English (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seeking support and working with the team to achieve the best results. WORKING HOURS Working hours: 03:00 PM - 00:00 AM (Indochina Time, GMT+7) 5 Working Days per Week: Monday to Friday. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months Monthly performance-based incentive up to $900 Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance – Includes dental coverage Self-learning Budget – Up to $1000 per year. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Business Development Associate
ROLE OVERVIEW As a Sales Associate (Sales Activation Department) supporting our growth in the US market, you'll gain hands-on exposure to client-facing work and strategic sales operations in a dynamic, fast-paced environment. You'll collaborate directly with senior executives, assist in shaping sales strategies, and drive the expansion of our client base across top Management Consulting firms in the US. RESPONSIBILITIES Manage and maintain accurate data records using Google Sheets, Excel, and CRM tools (eg, HubSpot). Execute client outreach through email, LinkedIn, social media, and cold calling. Participate in, and have the opportunities to lead client meetings; take meeting notes when required. Contribute to daily and weekly sales strategy sessions with managers, bringing data-driven insights and proactive ideas. Working hours (Colombian Time): 8:30 AM-5:30 PM, Mon-Fri. QUALIFICATIONS 0-2 years of experience in Account Management, Sales, or Client Activation. Strong analytical and data management skills, with hands-on experience using CRM tools. Exceptional attention to detail and proven ability to manage multiple priorities effectively. Highly motivated to pursue a long-term career in Sales and Client Relationship Development. Excellent communication, presentation, and interpersonal skills. Fluent in English (spoken and written). Proactive, self-driven, and able to perform well both independently and as part of a team. PERKS AND BENEFITS At Arches, we're committed to fostering your growth in a collaborative and rewarding environment: Comprehensive training on sales fundamentals, professional skills, and communication techniques. Regular one-on-one mentorship with your Manager to align on goals and career development. Opportunities to work closely with global teams and top-tier consulting firms. Compensation & Benefits Competitive Base Salary with performance reviews every 6 months. Annual Bonus – 1-month gross salary. Paid Leave – 15 days of annual leave, in addition to 18 public holidays, plus additional paid leave for significant life events and 8 days of sick leave. Self-learning Budget – up to $1000 per year. Provided laptops and workstations. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Team Engagement Support – Up to $30 per quarter. Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Client Solutions Associate (Japanese Speaker)
(English Version below) 事業概要 (Business Overview) ・知識共有を軸とした多様なサービス展開 アーチーズは、専門家と企業をマッチングし、1対1のインタビューを通じて業界知見を迅速に収集できる「エキスパートマッチング」、インタビュー内容の文字起こしを閲覧できる「ナレッジバンク」、リサーチやレポート作成を伴う「エキスパートソリューション」など、知見に基づいた意思決定支援サービスを展開しています。 ・アジアを中心としたグローバルなネットワーク構築 「Share Knowledge, Empower Asia」を掲げ、東京本社をはじめシンガポール、ホーチミン、上海、タシュケントなどに拠点を展開。各地域の専門家ネットワークを活かし、現地市場への参入や調査を効果的に支援しています。 ・高度人材に特化した採用支援 投資ファンド、コンサルティングファーム、スタートアップ企業を中心に、即戦力となる人材を紹介する「タレント・サーチ」サービスも提供。企業の成長を知見と人材の両面からサポートしています。 主な業務内容 (Responsibilities) すべてのプロジェクトは、「この市場をより深く理解するには、誰に話を聞けばいいだろう？」という問いから始まります。 エキスパートのリサーチと選定 LinkedInや社内データベース、各国のネットワークを活用し、プロジェクトに最適なエキスパートを探します。 専門家へのアプローチとヒアリング 電話・メール・LinkedInなどを通じてエキスパートにコンタクトを取り、案件への参加を打診します。プロジェクトの内容を説明しながら、経験や知見がニーズに合うかを見極めます。 プロジェクトの進行サポート エキスパートとクライアントが直接話すインタビューの場を日程調整から実施までサポートし、双方のやり取りがスムーズに進むよう支援します。 チームでの成長 チームメンバーと連携し、フィードバックを活かしながら、業務プロセスの改善と自己成長を重ねていきます。 求めるスキル・人物像 (Requirements) 日本語がネイティブレベルであること 学士号をお持ちの方、または在学中の方 社会人経験0〜3年程度（未経験歓迎） 法人営業など、顧客折衝を伴う業務経験がある方は尚可 英語など他言語スキルがあれば歓迎 待遇・福利厚生 (Benefits) 半年ごとのパフォーマンスレビューによる昇給機会 ベトナムでの勤務に伴うサポート（ビザ取得・航空券・社宅の手配） 民間医療保険 年間1,000ドルの学習サポート（講座・資格・カンファレンス等） 年間12日の有給休暇 コーポレートディナーなどの社内イベント多数 あなたのキャリアがここから始まる グローバルビジネスの最前線に触れ、世界中にネットワークを広げながら、 一生モノのスキルを身につけるチャンスです。 今すぐ応募して、Archesで新しい一歩を踏み出しましょう！ 社員インタビュー (Employee Interview) 青木宏太／EM アカウントマネージャー 年間1000人の転職に関わってきたPMが、自分のキャリアをArchesにフルベットした理由とは⁉️ CEO加藤 Youtube 出演動画 【波乱万丈】元住商加藤さん2年ぶりの登場！花形部署で大損→コンサルの海外プロジェクトで四面楚歌・・・現在は起業→累計3億円調達！？最後には熱いメッセージも！ 【故郷をめぐる】まさかの受験失敗、クビ覚悟で不正と戦ったコンサル時代。注目の経営者ルーツに迫る。 ----- English Version INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. GET TO KNOW THE ROLE As a Client Service Associate (Expert Matching Team) , you will be the bridge between our clients and the expert knowledge they seek. You’ll manage multiple projects from investors and business leaders from top-tier organizations seeking expert insights from around the world. WHAT YOU'LL DO Every project begins with a question: “Who can help us understand this market better?” Your role is to find the answer and connect the right people. You will: Source and connect experts: Use platforms like LinkedIn, internal databases, and local networks to search for the best professional expert candidates for each client project. Engage and screen experts: Reach out via phone, email, or LinkedIn to invite them to consult. Assess their fit and help them understand the value of sharing their insights. Support client projects: Coordinate expert interviews, ensure smooth communication, and deliver fast, accurate results that help clients move forward with confidence. Collaborate and grow: Work closely with teammates, share ideas, and continuously refine your approach through feedback and mentorship. WHAT ESSENTIAL SKILLS YOU WILL NEED This role is specialized for Japanese natives only . Bachelor's degree with 0-2 years of professional experience in recruiting, business, client service, or reLated fields (we welcome undergraduates, too). Additional language skills are a plus. Working Location Fully based in Ho Chi Minh City, Vietnam , with relocation support covering visa, flights, and accommodations. COMPENSATION & BENEFITS We believe in rewarding growth and potential, not just experience. Here’s what you’ll enjoy as part of our team: Competitive base salary with performance reviews every 6 months Full relocation support to Ho Chi Minh City (visa, flight, and accommodation) Comprehensive private health insurance coverage $1,000 yearly learning budget for courses, certifications, or conferences 12 annual leave days + 8 sick leave days + life event leaves A modern, collaborative workspace and a vibrant culture with social events, sports clubs, and flexible work options Your Career Journey Starts Here You’ll learn how global business decisions are made, grow your professional network across continents, and build skills that last a lifetime. At Arches, we started from the ground up and we’ll help you grow the same way. Apply now and start your journey with Arches!
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Client Solutions Associate
ROLE OVERVIEW As a Client Solutions Associate in our Colombia office, you'll be connecting US clients with the expertise they need. Your main focus will be finding and engaging with the right experts for each project. WHAT YOU'LL DO Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. WHAT YOU'LL NEED Fluent English and Spanish (written and spoken). Strong communication skills - you'll be talking with senior professionals daily. Good attention to detail - getting the right expert match is crucial. Bachelor's degree. 0-2 years of work experience. Comfortable working with US clients (early morning meetings may be required). Experience with LinkedIn and basic research tools. WHY JOIN US? Be part of our growth story - help build our Americas hub from the ground up. Work with prestigious clients and learn about different industries. Clear path to advance your career as we expand. Competitive salary and benefits. Regular training and support from our experienced global team. International work environment. BENEFITS Compensation & Benefits Competitive Base Salary with performance reviews every 6 months. Uncapped Monthly Commissions – based on your individual performance. Paid Leave – 15 days of annual leave, in addition to 18 public holidays, plus additional paid leave for significant life events and 8 days of sick leave. Self-learning Budget – up to $1000 per year. Permanent contract including EPS/Social Security. Provided laptops and workstations. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Commitment Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Team Engagement Support – Up to $30 per quarter. Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Global Expert Recruiter/ Client Solutions Associate (Vietnamese speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Global Expert Recruiter/ Client Solutions Associate , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background 1-3 years of professional experience in sales, recruitment, client service, or related fields Fluency in English (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure , and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seek support and working with the team to achieve the best results. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance Self-learning Budget – Up to $1000 per year Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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AI Strategy & Operations Associate (COO Office)
About Arches Arches is one of Asia's leading expert network firms, connecting top consulting firms, private equity investors, and Fortune 500 companies with industry experts to support critical business decisions. As our business continues to double its revenue year over year, we're entering an ambitious new phase of growth: expanding our global team from approximately 200 to over 400 employees. To support this scale, we're moving beyond traditional headcount-driven growth by building an AI-native organization powered by scalable systems, automation, and data-driven decision-making. This transformation, together with strengthening our global management and governance, is one of Arches' highest strategic priorities. The Opportunity This is a high-impact strategic role for someone who enjoys solving complex business problems with technology. Working directly with the COO, you will identify operational bottlenecks, redesign business processes, and lead AI implementation projects across our global offices. You'll work closely with executives, frontline teams, developers, and international stakeholders to improve execution speed, operational efficiency, and business performance. If you're excited about building AI-powered operations, this role offers exceptional ownership and visibility. Location: Fully-based in Vietnam with relocation support (flight, accommodation, visa) for expats candidates. What You'll Do Data Visualization & Management Decision Support (Business Planning & Governance) Analyze monthly financial results to identify operational bottlenecks across business units and build intuitive dashboards using BI tools. Feed insights gained from budget-to-actual analysis and KPI visualization directly back into executive decision-making. Support the strengthening of governance for our overseas branches, with a particular focus on our largest hub in Vietnam. Frontline Research & Process Redesign via AI Integration Conduct interviews with frontline operational staff based on data-driven insights to map out complex existing workflows. Look past conventional practices to design ideal, future-state workflows built on the premise of leveraging cutting-edge AI technologies and tools, and develop highly viable operational plans. AI Tool Validation, Implementation, and Global Adoption (Internal Consulting) Research and validate AI tools firsthand to build prototypes that bring your redesigned workflows to life. Collaborate with the development team to define system requirements and partner with leadership across global offices to align stakeholders and drive successful implementation. Ensure new systems are fully adopted by the frontline to drive tangible cost reductions and revenue growth. What We're Looking For Required Qualifications 3+ years of experience in one or more of the following: Digital Transformation (DX) or operational improvement in a strategy, management, IT, or operations consulting environment. Project Management or Operations at an AI or fast-growing technology company. Corporate Strategy, Business Planning, or AI/DX transformation within a commercial organization. Software Engineering with experience developing internal systems, automation, or operational tools. Project Leadership: Experience leading cross-functional projects and aligning stakeholders to deliver successful outcomes. Process Design: Ability to analyze complex workflows and translate business needs into scalable processes and system requirements. AI & Technology Mindset: Self-driven in exploring new AI tools, with hands-on experience evaluating, prototyping, or implementing solutions. Business-level English: Strong communication skills to collaborate effectively with global teams and stakeholders. Preferred Qualifications Experience implementing Generative AI or workflow automation solutions. Experience with BI platforms (Power BI, Tableau, Looker, etc.). Familiarity with AI productivity tools such as ChatGPT, Claude, Gemini, Cursor, or Copilot. Startup Mindset: Individuals looking to transition from frontline operations to strategic corporate planning roles. Why Join Arches? From Strategy to Execution Your work won't stop at recommendations. You'll see your ideas quickly discussed, implemented, and translated into real business impact-often within days. Own initiatives from strategy through execution in a fast-paced environment. Build an AI-Native Global Organization Help design the AI-powered systems that drive Arches' global growth. You'll build scalable solutions that improve how our business operates and create valuable expertise at the intersection of AI and operations. Work Alongside Executive Leadership Reporting directly to the COO/CFO, you'll influence company strategy, operational performance, and profitability while gaining hands-on experience across international business, finance, and AI transformation. Accelerate Your Growth In a high-growth, rapidly evolving environment, you'll strengthen your strategic thinking, execution, and leadership skills-building the business acumen needed to lead large-scale transformation or launch future ventures. BENEFITS Compensation & Benefits Competitive base salary. Annual Bonus – 1-month gross salary. Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave. Private Medical Insurance. Self-learning Budget – Up to $1000 per year. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Flexible Work Arrangements
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Sales Activation Manager
Role Overview We are seeking a Sales Activation Manager to lead and scale our Activation team. This role combines strategic leadership with hands-on execution to drive existing account growth. You will be responsible for developing comprehensive growth strategies for account development while scaling the teams to meet business demands. Strategic Leadership Opportunity Lead and grow the Activation team (account growth) with a current size of 5 members. Design and execute client acquisition strategies and account growth initiatives. Develop hiring plans and scale teams based on business needs. Build and implement KPIs and performance frameworks. Dive into continuous improvement in team efficiency and effectiveness. WHAT YOU'LL DO Strategic Planning & Growth Design and implement comprehensive client acquisition strategies for APAC. Develop account growth strategies for the existing client portfolio. Create hiring plans and scale teams to meet business objectives. Establish and track key performance metrics for both functions. Identify and capture new market opportunities. Set and achieve quarterly and annual revenue growth targets. Activation Strategy & Management Lead the activation team in developing and executing account growth funnel strategies. Design client engagement programs to maximize retention and wallet share. Implement data-driven approaches to account relationship management. Create systematic approaches to increase inquiry share and project volume. Develop strategies to expand client engagement across different service lines. Monitor and improve client satisfaction metrics. Mentor Development & Operations Manage and operate the current team of 5 professionals. Identify functions hiring needs and lead recruitment efforts to scale teams. Design comprehensive KPIs and performance metrics for sales and account growth. Implement training programs and career development frameworks. Create and maintain sales and account management playbooks. Drive cross-team collaboration and knowledge sharing. Build a high-performance culture focused on continuous improvement. WHAT YOU'LL NEED Required Experience 5+ years of relevant experience in professional services, consulting, or expert networks. Proven track record in both strategic planning and hands-on sales execution. Experience in building and scaling teams (5 people). Strong background in performance metrics and KPI development. Demonstrated success in B2B sales and account management. Nice to Have Experience Experience in expert networks or knowledge-based industries. Track record of developing and implementing growth strategies. Background in enterprise sales and key account management. Project management expertise. Experience with CRM systems and sales tools. Training and development program implementation. Key Attributes Strategic mindset with strong execution capabilities. Data-driven decision-making approach. Excellence in both leadership and hands-on work. Strong people management and mentoring abilities. Process-oriented with attention to detail. Ability to balance multiple priorities and teams. Excellent communication and relationship-building skills. Analytical thinking with creative problem-solving abilities. What We Offer Compensation & Benefits Competitive base salary with bi-annual reviews. Performance-based bonus structure. Comprehensive health insurance coverage. Work permit sponsorship for non-Vietnamese candidates. Growth & Development Rapid career advancement opportunities in a fast-growing startup. Comprehensive training in sales strategies and professional skills. Exposure to global markets and diverse industries. Mentorship from experienced industry leaders. Culture & Environment Dynamic, international work environment. Impact-driven culture focused on results. Collaborative team atmosphere. Modern office in a vibrant location.
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Client Solutions Associate (Korean Speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Solutions Associate (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and building relationships with experts for future collaborations. REQUIREMENTS Background Open to fresh graduates and early-career professionals. Language: Korean (Native) and English (Advanced) - Able to communicate confidently with a diverse network of experts across APAC. Additional language skills are a plus! Competencies Adaptability in a fast-paced environment. Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seeking support and working with the team to achieve the best results. Working Location: Arches Office in South Korea: Hana Securities Building, 82 Uisadang-daero, Yeongdeunpo-gu, Seoul 07321, South Korea. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months. Monthly incentive from your first month. Annual Bonus – 1-month gross salary. Private Medical Insurance. Self-learning Budget. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.).
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Global Expert Recruitment/ Client Services Associate (Bahasa Indonesia Speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Services Associate (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background Undergraduate degree 0-3 years of professional experience in sales, recruitment, client service, or related fields Fluency in English and Bahasa Indonesia (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seeking support and working with the team to achieve the best results. Working Location During probation: Based in Ho Chi Minh City, Vietnam for the first 3 months with relocation support covering visa, flights, and accommodations. After probation: Hybrid work arrangement between Vietnam and your home country. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance Self-learning Budget – Up to $1000 per year Relocation Support (Visa, flights, accommodation) Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Global Strategy & Management Intern (MBA student position)
Build strategy. Shape a global business. Experience startup from the inside. What if your MBA internship wasn't about observing from the sidelines—but helping shape the next chapter of a fast-growing global company? At Arches, you'll work directly with leadership on real strategic initiatives across growth, corporate strategy, AI transformation, and new business. From day one, you'll own meaningful projects, collaborate across global teams, and experience how decisions are made inside a company preparing for its next stage of growth. Whether you're exploring startup life, looking to broaden your international experience, or eager to move beyond advising into execution, this internship offers the opportunity to do all three. About Arches Arches is a global expert network and B2B intelligence platform that helps consulting firms, investors, and Fortune 500 companies make better business decisions through expert insights. Headquartered in Tokyo, we operate across 8 global offices with a team of 300+ professionals representing more than 15 nationalities. Since launching in 2019, we've achieved 100% year-over-year growth, completed three funding rounds, expanded across APAC and the Americas, and are preparing for our next stage of growth. What You'll Work On Depending on your background and interests, you'll contribute to one or more of the following strategic initiatives. Market Expansion & Growth Strategy Ideal for candidates from consulting or strategy backgrounds. Identify new growth opportunities across the US, Europe, and Asia Conduct market sizing, competitive analysis, and customer research Develop go-to-market strategies alongside senior leadership Turn research into business decisions and execution plans IPO & Corporate Strategy Ideal for candidates from finance, investment banking, or private equity. Support investor relations and strategic finance initiatives Contribute to IPO readiness across operations and corporate planning Conduct strategic analyses that directly support executive decision-making New Business & Venture Building Evaluate new business opportunities from idea to execution Validate Proof-of-Concept initiatives Explore ways to commercialize Arches' data and expert network AI & Business Transformation Identify opportunities to apply AI across business functions Improve workflows and operational efficiency Support company-wide transformation initiatives Why MBA Students Choose Arches Experience startup from the inside : See how strategic decisions are made in a fast-growing global company with a flat hierarchy, high ownership, and rapid execution. Own meaningful work: Your projects won't end as presentation slides. You'll contribute to initiatives that influence how the business grows. Work directly with leadership: Collaborate closely with experienced operators from consulting, finance, technology, and international business backgrounds. Explore beyond your previous career: Whether you're coming from consulting, finance, corporate strategy, or another industry, this internship offers the opportunity to experience a different way of building businesses. Gain international exposure: Work with teams across Asia, the US, and Latin America while supporting cross-border strategic initiatives. Who We're Looking For Background Current MBA students or recent MBA graduates interested in strategy, operations, or startup leadership. Preferred backgrounds include: Management Consulting. Investment Banking. Private Equity / Venture Capital. Corporate Strategy. High-growth startups. Business Operations Skills Structured problem solving Strong analytical and research capabilities Excellent communication and presentation skills Ability to transform ambiguity into actionable recommendations Comfortable working with senior stakeholders Mindset We're looking for people who are: Curious about how businesses are built—not just analyzed Comfortable working in fast-moving environments Excited to explore new industries and markets Proactive, resourceful, and eager to learn Motivated by ownership and impact Language Business-level English proficiency. Internship Details Working Arrangement Remote-first Flexible full-time or part-time engagement depending on availability and project needs Rolling intake throughout the year International Experience Interns who choose to work from our Ho Chi Minh City office will receive relocation support, including: Sponsored accommodation Visa and paperwork guidance Local onboarding support You'll also have opportunities to collaborate with colleagues across our offices in Tokyo, Seoul, Shanghai, Singapore, Bogotá, and beyond. Compensation Competitive and based on experience, availability, and engagement scope. Future Opportunities Many of our interns continue working with Arches beyond the internship. Outstanding performers may be considered for full-time opportunities as we continue expanding globally. Build more than your resume Experience startup from the inside. Work on strategic initiatives with global impact. Explore new markets, collaborate with international teams, and help shape the future of a fast-growing company. If you're ready to challenge yourself beyond the classroom, we'd love to hear from you. Arches is more than a company-it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Talent Acquisition Intern
ROLE OVERVIEW We seek an enthusiastic Talent Acquisition Intern to join our team and provide invaluable support to our HR department. This is a unique opportunity to join Arches during a pivotal growth phase and work directly with our Office Manager to build our HR function from scratch. You will be at the forefront of our ambitious global expansion. Your mission is to attract and recruit exceptional talent from across the Bogota market. As we scale from 20 to 50+ employees over this year, you'll help shape our people practices and establish key partnerships in the local market. You will also have the chance to be promoted to full-time HR position after probation. RESPONSIBILITIES Conduct candidate profile searches across various social media platforms, including LinkedIn, desktop searches, job boards, etc. Upload and manage data to our applicant tracking system to maintain an organized and efficient hiring process. Screen CVs and interviews schedule with candidates and hiring managers. Manage the posting, updating, and removal of job ads on various platforms like job boards, careers pages, and social networks. Establish partnerships with universities and recruitment agencies in the Bogota market. Collaborate with the marketing team for employer branding and with the HR team for internal communications. Maintain relationships with internal stakeholders. Support the team with other tasks as assigned. QUALIFICATIONS Fresh graduate or final-year student who can work full-time. Interested in recruitment and HR-related work. Strong oral and written communication skills in English. Previous experience as a Staff Assistant or in a similar junior HR role is a plus. Excellent organizational skills and attention to detail. Critical thinking and problem-solving abilities. PERKS AND BENEFITS Arches offers a stimulating and supportive work environment, coupled with the following: Access to comprehensive training sessions and materials related to HR activities and professional skills, such as Sourcing, Screening CVs and more Regular one-on-one sessions with your Manager to ensure alignment between your goals and your role Competitive internship allowance This is an exciting opportunity to kick-start your career in HR and recruitment at a rapidly growing startup with a global reach. If you're passionate about talent acquisition and thrive in a dynamic, international environment, we'd love to hear from you!
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