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Client Solutions/Executive Search Associate (Thai Speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Solutions Associate (Expert Matching team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks ). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS background Undergraduate degree 0-3 years of professional experience in sales, recruitment, client service, or related fields Fluency in English and Thai (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seek support and working with the team to achieve the best results. Working Location During probation: Based in Ho Chi Minh City, Vietnam for the first 3 months with relocation support covering visa, flights, and accommodations. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Self-learning Budget – Up to $1000 per year Relocation Support (Visa, flights, accommodation) Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Research Associate (Korean speaker) - B2B Survey Team
INDUSTRY OVERVIEW Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. About B2B Survey: Arches’ B2B Survey team conducts targeted surveys with professionals across industries and markets. We identify and engage qualified respondents based on specific needs, delivering high-quality data and insights. ROLE OVERVIEW As a Research Associate - B2B Survey Team , you own the most critical step of every survey project: finding, qualifying, and activating the right respondents. Each project comes with a precise target and quota, and you turn that brief into completed, quality-checked responses on deadline. RESPONSIBILITIES Review survey briefs and define target respondent profiles based on industry, company, function, seniority, and experience. Source and engage qualified respondents through Arches’ database, LinkedIn, local platforms, and professional networks. Screen and verify respondents against project requirements and compliance standards. Track survey quotas, follow up with respondents, and drive completion within project timelines. Maintain relationships with respondents and arrange follow-up interviews when requested by clients. REQUIREMENTS Background 1-3 years of experience in expert networks, consulting, market research, or any other related fields. Language: Korean (Native) and English (Advanced) - Able to communicate confidently with a diverse network of experts across APAC. Additional language skills are a plus! Competencies Adaptability in a fast-paced environment. Results-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seeking support and working with the team to achieve the best results. Working Location: Ho Chi Minh City office with relocation support (including visa, flight, and initial 3-month accommodation). BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months. Annual Bonus – 1-month gross salary. Private Medical Insurance. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.).
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Business Development Associate
ROLE OVERVIEW As a Sales Associate (Sales Activation Department) supporting our growth in the US market, you'll gain hands-on exposure to client-facing work and strategic sales operations in a dynamic, fast-paced environment. You'll collaborate directly with senior executives, assist in shaping sales strategies, and drive the expansion of our client base across top Management Consulting firms in the US. RESPONSIBILITIES Manage and maintain accurate data records using Google Sheets, Excel, and CRM tools (eg, HubSpot). Execute client outreach through email, LinkedIn, social media, and cold calling. Participate in, and have the opportunities to lead client meetings; take meeting notes when required. Contribute to daily and weekly sales strategy sessions with managers, bringing data-driven insights and proactive ideas. Working hours (Colombian Time): 8:30 AM-5:30 PM, Mon-Fri. QUALIFICATIONS 0-2 years of experience in Account Management, Sales, or Client Activation. Strong analytical and data management skills, with hands-on experience using CRM tools. Exceptional attention to detail and proven ability to manage multiple priorities effectively. Highly motivated to pursue a long-term career in Sales and Client Relationship Development. Excellent communication, presentation, and interpersonal skills. Fluent in English (spoken and written). Proactive, self-driven, and able to perform well both independently and as part of a team. PERKS AND BENEFITS At Arches, we're committed to fostering your growth in a collaborative and rewarding environment: Comprehensive training on sales fundamentals, professional skills, and communication techniques. Regular one-on-one mentorship with your Manager to align on goals and career development. Opportunities to work closely with global teams and top-tier consulting firms. Compensation & Benefits Competitive Base Salary with performance reviews every 6 months. Annual Bonus – 1-month gross salary. Paid Leave – 15 days of annual leave, in addition to 18 public holidays, plus additional paid leave for significant life events and 8 days of sick leave. Self-learning Budget – up to $1000 per year. Provided laptops and workstations. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Team Engagement Support – Up to $30 per quarter. Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Client Solutions Associate (Portuguese Speaker)
ROLE OVERVIEW As a Client Solutions Associate (Portuguese Speaker) in our Colombia office, you'll be connecting US clients with the expertise they need. Your main focus will be finding and engaging with the right experts for each project. WHAT YOU'LL DO Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. WHAT YOU'LL NEED Fluent English and Portuguese (written and spoken). Strong communication skills - you'll be talking with senior professionals daily. Good attention to detail - getting the right expert match is crucial. Bachelor's degree. 0-2 years of work experience. Comfortable working with US clients (early morning meetings may be required). Experience with LinkedIn and basic research tools. WHY JOIN US? Be part of our growth story - help build our Americas hub from the ground up. Work with prestigious clients and learn about different industries. Clear path to advance your career as we expand. Competitive salary and benefits. Regular training and support from our experienced global team. International work environment. BENEFITS Compensation & Benefits Competitive Base Salary with performance reviews every 6 months. Uncapped Monthly Commissions – based on your individual performance. Paid Leave – 15 days of annual leave, in addition to 18 public holidays, plus additional paid leave for significant life events and 8 days of sick leave. Self-learning Budget – up to $1000 per year. Permanent contract including EPS/Social Security. Provided laptops and workstations. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Commitment Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Team Engagement Support – Up to $30 per quarter. Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Client Solutions Associate
ROLE OVERVIEW As a Client Solutions Associate in our Colombia office, you'll be connecting US clients with the expertise they need. Your main focus will be finding and engaging with the right experts for each project. WHAT YOU'LL DO Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. WHAT YOU'LL NEED Fluent English and Spanish (written and spoken). Strong communication skills - you'll be talking with senior professionals daily. Good attention to detail - getting the right expert match is crucial. Bachelor's degree. 0-2 years of work experience. Comfortable working with US clients (early morning meetings may be required). Experience with LinkedIn and basic research tools. WHY JOIN US? Be part of our growth story - help build our Americas hub from the ground up. Work with prestigious clients and learn about different industries. Clear path to advance your career as we expand. Competitive salary and benefits. Regular training and support from our experienced global team. International work environment. BENEFITS Compensation & Benefits Competitive Base Salary with performance reviews every 6 months. Uncapped Monthly Commissions – based on your individual performance. Paid Leave – 15 days of annual leave, in addition to 18 public holidays, plus additional paid leave for significant life events and 8 days of sick leave. Self-learning Budget – up to $1000 per year. Permanent contract including EPS/Social Security. Provided laptops and workstations. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Commitment Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Team Engagement Support – Up to $30 per quarter. Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Client Solutions Associate (Vietnamese speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Solutions Associate , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background Fresh graduates and early-career professionals (1–3 years' experience) are encouraged to apply. Fluency in English (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC. Experience in recruitment, client service, business development, or other customer-facing roles is an advantage. Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure , and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seek support and working with the team to achieve the best results. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months Monthly performance-based incentives Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Self-learning Budget Support Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Full-Stack Engineer
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages and across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW You’ll be one of the senior members of a new engineering team, working closely with our Tech Lead to build culture, process, and tech stack from the ground up. This isn't a cog-in-the-machine role; it's your chance to define how a team works, what tools we adopt, and how we ship. What's in it for you: Global exposure — collaborate across 15+ nationalities, with our largest hub in HCMC. Fast-track growth — doubling in size means real leadership opportunities to Tech Lead. AI-first innovation — build at the frontier, not just maintain legacy systems. GRIT culture — Guts, Resilience, Initiative, Tenacity. We empower ownership, not titles. Shape the future — your decisions today become the team's DNA tomorrow. RESPONSIBILITIES Deeply understand the business and requirements, and independently structure and clarify even ambiguous requests. Lead architecture design across the entire system or multiple features. Drive AI-powered full-stack development and establish implementation standards and quality benchmarks. Explore, learn, and evaluate new technologies, and reflect technology choices in the architecture. Conduct design reviews, code reviews, and mentor team members. Lead the establishment and improvement of the development process. REQUIREMENTS Required Qualifications 4-7 years of experience with ReactJS, TypeScript, and Ruby on Rails. Experience with RDBMS such as MySQL and PostgreSQL. Experience with Git-based team development. Experience using AI tools (Copilot, Cursor, Codex, Claude, etc.) in real projects. Ability to guide AI effectively and refine outputs. Preferred Qualifications English communication skills (including technical discussions and design documentation). Strong business acumen with the ability to clarify ambiguous requirements and translate them into structured technical solutions. Proven software development and technical leadership experience at a leading technology company. Ability to lead architecture design across large-scale systems or multiple product features. Ability to independently evaluate and adopt emerging technologies to drive architectural innovation. Mindset and Personality Adaptable and results-driven, thriving in a fast-paced, startup environment . Enjoys learning and adopting cutting-edge tools (especially AI). Comfortable with high ownership and responsibility. Ability to read and improve existing codebases. Values clean design and maintainable code. Motivated to work in a global environment. Clear communication via Slack or similar tools. BENEFITS Compensation & Benefits Competitive base salary. Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance. Self-learning Budget – Up to $1000 per year Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Flexible Work Arrangements We're looking for engineers who are excited to build meaningful products from an early stage, work at the forefront of AI-driven development, and grow into globally competitive software engineers. Join us and make a real impact from day one.
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Client Solutions Associate (Korean & Japanese Speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Solutions Associate (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and building relationships with experts for future collaborations. REQUIREMENTS Background Open to fresh graduates and early-career professionals. Language: Korean (Native), Japanese (Advanced), and English (Advanced) - Able to communicate confidently with a diverse network of experts across APAC. Additional language skills are a plus! Competencies Adaptability in a fast-paced environment. Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seeking support and working with the team to achieve the best results. Working Location: Arches Office in South Korea: Hana Securities Building, 82 Uisadang-daero, Yeongdeunpo-gu, Seoul 07321, South Korea. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months. Monthly incentive from your first month. Annual Bonus – 1-month gross salary. Private Medical Insurance. Self-learning Budget. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.).
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Senior Client Solutions Associate (Korean Speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Senior Client Solutions Associate, you will be responsible for identifying and engaging corporate clients, consulting firms, and investment institutions. You will work closely with clients to understand their business objectives, translate their needs into actionable strategies, identify the most suitable experts, and ensure high-quality project execution from initiation through successful delivery. RESPONSIBILITIES Client Relationship Development Identify and engage potential clients across consulting firms, investment institutions, and corporate organizations. Understand client business needs and requirements to provide suitable expert call solutions. Own client communication throughout the project lifecycle, from receiving project requests and confirming requirements to providing regular updates and managing changes. Maintain strong client relationships after project completion to understand future needs and identify opportunities for continued collaboration and business growth. Project Coordination & Expert Sourcing Coordinate with regional teams to identify the right experts and deliver projects on time. Track project progress, proactively address sourcing challenges, and keep clients updated on developments. Source, engage, and vet relevant expert profiles across multiple platforms to assess their expertise and suitability for client requirements. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background Education – Bachelor's or Master's degree in Business, Economics, or a related field, demonstrating a solid foundation in business principles. 2-4 years of experience in expert network, business development, consulting, research, or related industries. Experience serving corporate clients, consulting firms, or investment institutions is a plus. Fluency in Korean and English (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC. Competencies Business Development & Sales Mindset - Proactive in identifying and engaging potential clients, understanding their needs, and developing relationships that generate business opportunities. Goal-oriented and KPI-driven - Committed to achieving targets, with a proactive approach to growth and success. Problem-solving mindset - Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach - Open to seeking support and working with the team to achieve the best results. Working location: Arches Office in South Korea: Hana Securities Building, 82 Uisadang-daero, Yeongdeunpo-gu, Seoul 07321, South Korea. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months. Monthly performance-based incentive. Annual Bonus – equivalent to 1 month of gross salary. Paid Leave – includes annual leave and sick leave according to Korean labor law. Four major insurances. Self-learning Budget. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy an international work environment with team activities, dinners, team building, and social gatherings.
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Global Expert Recruitment/ Client Services Associate (Bahasa Indonesia Speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Services Associate (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background Undergraduate degree 0-3 years of professional experience in sales, recruitment, client service, or related fields Fluency in English and Bahasa Indonesia (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seeking support and working with the team to achieve the best results. Working Location During probation: Based in Ho Chi Minh City, Vietnam for the first 3 months with relocation support covering visa, flights, and accommodations. After probation: Hybrid work arrangement between Vietnam and your home country. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance Self-learning Budget – Up to $1000 per year Relocation Support (Visa, flights, accommodation) Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Client Engagement Manager (ENS, APAC)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW Are you a passionate startup enthusiast who thrives in a fast-paced environment? As a Client Solutions/Project Manager at Arches, you'll bridge clients globally with APAC's leading experts, delivering strategic insights that fuel impactful decisions. RESPONSIBILITIES Account Growth: Proactively engage with clients and drive account growth by identifying new opportunities. Project Delivery: Lead end-to-end project management, from new project intake to profit and loss management. Supervise daily team workflow, provide constructive feedback, and foster a culture of excellence to meet all business goals. Compliance & Collaboration Ensure all client compliance protocols are met while collaborating across time zones to guarantee smooth handoffs. Team Management and Corporate tasks Embrace a role where leadership meets action, motivate and guide teams with clear direction and feedback, helping them grow, work well together, and achieve goals. Actively engaging in building a positive working environment, promoting company values and culture, and supporting company growth. QUALIFICATIONS Required Experience 4+ years of progressive experience in the Expert Network Industry or similar fields like consulting, research, or recruitment services, with at least 2 years in a senior, client-facing role. Proven track record of leading and growing teams. Bachelor’s or Master’s degree in Business, Economics, or a related field. Fluency in English , strong professional communication skills. Proven ability to manage client relationships and complex communication threads between clients and experts. KPI-driven and data-oriented mindset, with high attention to detail and a strong sense of urgency. Preferred Qualifications Prior exposure to international clients in the consulting or financial services sectors. A track record of supporting revenue growth or client retention initiatives. Proficiency in an additional language (a plus, but not required). Working Location: Ho Chi Minh City, Vietnam - with full relocation support for expats (flights, accommodations, visa, and work permit). PERKS AND BENEFITS At Arches, we believe in clear communication about your benefits, actively improving with your feedback, and providing accessible HR support. Here Are Some Of What To Expect: Salary & Allowances Compensation & Benefits: Competitive Base Salary with performance-based annual skills increases. Quarterly performance bonuses. 13th-month salary. Paid Leave – 14 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches. Insurance – Private medical insurance. Self-learning budget. Career Growth Rapid Career Advancement: Solve challenging problems for exciting startups and accelerate your career with swift promotions and a direct path to leadership. High-Caliber Network: Build an unparalleled network by collaborating with and learning from industry leaders at top consulting and investment firms. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Account Manager (Bogota Office)
ABOUT THE ROLE Location: Bogotá, Colombia Employment Type: Full-Time | On-Site/Hybrid Compensation: Competitive Base Salary + Variable Incentive Bonus + Executive Benefits As Arches rapidly expands its regional footprint in North America, we are seeking an Account Manager, US Clients to join our founding operational team in Bogotá. In this commercial and client-centric role, you will directly own a portfolio of high-value US client accounts across strategy consulting firms, investment funds, and corporate strategy teams. You will serve as the primary commercial bridge—understanding your clients' unique research needs, ensuring flawless execution alongside our local Client Solutions team, and proactively expanding our account footprint. KEY RESPONSIBILITIES Client Relationship Management & Growth Own Account Portfolios: Serve as the trusted primary contact for key users, project leads, and decision-makers across assigned US client accounts. Drive Retention & Expansion: Monitor account activity to identify upsell opportunities, reactivate dormant users, expand usage across departments, and introduce new Arches solutions. Lead Business Reviews: Conduct regular client check-ins, performance reviews, and feedback sessions to build long-term enterprise loyalty. Operational Delivery & Cross-Team Alignment Translate Client Needs: Understand complex incoming research requests, clarify priorities, and establish clear delivery expectations. Partner with Client Solutions: Collaborate closely with Project Managers and Client Solutions Specialists in Bogotá to turn client briefs into successful expert engagements. Risk Mitigation: Proactively identify and resolve service delivery issues, ensuring clear and transparent communication when timelines are at risk. Commercial Discipline & Pipeline Management Account Planning: Maintain accurate account plans, client activity records, revenue forecasts, and opportunity pipelines within our CRM. Compliance: Ensure all engagement activity strictly adheres to client-specific compliance rules and Arches global compliance standards. Feedback Loop: Gather and share client insights with internal sales, operations, and product teams to drive continuous service improvement. WHAT SUCCESS LOOKS LIKE Target Achievement: Assigned US accounts consistently hit or exceed revenue, user activation, and portfolio expansion targets. Client Satisfaction: Clients experience clear communication, high responsiveness, and consistently exceptional service quality. Account Health: Active user numbers expand within accounts, with accurate forecasting and clear visibility into pipeline growth. Proactive Problem Solving: Delivery bottlenecks are spotted early, taken ownership of, and resolved smoothly. QUALIFICATIONS Required Experience: 3+ years of B2B account management, client success, professional services, or commercial client-facing experience. Track Record: Proven ability to retain, manage, and measurably grow enterprise client relationships over time. Commercial Acumen: Strong business judgment and confidence engaging with senior decision-makers in high-stakes environments. English Proficiency: Native or Fluent English (written and spoken) is required. You can confidently lead a US client call and write crisp, professional executive emails independently. Data & CRM Skills: Organized and detail-oriented with practical experience using CRMs and performance data to prioritize daily account strategy. Education: Bachelor’s degree or equivalent practical experience. Preferred (Nice to Have) Experience in the Expert Network Services (ENS) , management consulting, executive search, market research, SaaS, or financial services industries. Direct experience supporting US consulting firms, private equity funds, or corporate strategy teams. Comfort collaborating across international teams, cultures, and time zones. WHAT WE OFFER Executive Compensation Competitive Base Salary with performance-based annual skills increases. Annual Performance Bonus tied to business results. 13th Month Salary. Potential for participation equity for exceptional performers. Comprehensive Benefits 15 days of annual leave + 18 public holidays + additional paid leave for significant life events. 8 days of sick leave. Executive Self-development Budget. CAREER TRAJECTORY This role positions you for executive advancement as we scale our Americas operations. Potential growth paths include: Head of Sales Americas. Head of Growth. Other C-suite opportunities as we expand. Join us in democratizing expertise and building the future of knowledge access. As a founding leader in our Bogota office, you'll help shape not just a regional hub, but the future of our global organization.
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Deputy Director, Business Development - Expert Network Industry
The Role We are seeking a dynamic Deputy Director, Business Development to lead our US market expansion by building relationships with top-tier consulting firms and private equity firms. This is a role for a results-driven professional who thrives on building meaningful client relationships and driving revenue growth. As our Deputy Director, Business Development , you'll be responsible for identifying, engaging, and onboarding leading US consulting and PE firms, including frequent in-person client interactions in the US, while leveraging our track record & network in Asia. KEY RESPONSIBILITIES Strategic Business Development Drive new business acquisition by developing and executing sales strategies targeting leading consulting firms, private equity firms, and corporate clients across the US market. Build, manage, and convert a high-value pipeline through proactive outreach, strategic networking, and relationship development. Lead complex sales cycles, from opportunity identification and solution positioning to commercial negotiation and deal closure. Maintain a high volume of client interactions while consistently achieving ambitious growth and revenue targets. Client Relationship & Market Development Build trusted relationships with senior decision-makers and become a strategic partner to key clients. Represent Arches in client meetings, industry events, and networking opportunities to expand market presence and strengthen the company's reputation. Develop a deep understanding of client challenges and position Arches' expert network solutions to address evolving business needs. Continuously identify new market opportunities and expand relationships within target accounts. Market Intelligence & Strategy Monitor competitive landscape and market trends in the expert network industry. Provide insights and feedback to product and operations teams. Contribute to pricing strategies and service offerings. Support marketing efforts with client testimonials and case studies. QUALIFICATIONS FOR SUCCESS Must-Have Qualifications Experience: 7+ years of B2B business development or enterprise sales experience, with at least 2 years in a leadership or managerial role. Industry Expertise: Proven experience in Expert Network Services with the ability to contribute immediately with minimal onboarding. Track Record: Demonstrated success in consistently exceeding sales targets and closing complex enterprise deals. Language: Excellent written and verbal English communication skills. Preferred Experience (Big Plus) Client Network: Existing relationships with top-tier consulting firms (McKinsey, BCG, Bain, Deloitte, PwC, EY, Kearney, Roland Berger) and/or private equity firms. US Market: Previous experience selling to US clients or working in US markets. Related Industries: Background in executive search/headhunting, professional services sales, or SaaS sales. Personal Attributes Outgoing personality with exceptional interpersonal skills. Critical thinking abilities to understand complex client needs. Entrepreneurial mindset suitable for a startup environment. Cultural adaptability to work with diverse international teams and clients. Results-oriented with strong drive for achievement. Professional presence capable of engaging senior executives. What We Offer Competitive base salary + performance-based commission structure. International exposure working with global teams across Asia-Pacific. Growth opportunity in a fast-scaling startup environment. Professional development and training opportunities. Flexible work environment with entrepreneurial culture. Visa support for international candidates where applicable. Industry Context The Expert Network Services (ENS) industry connects clients (consulting and investment firms) with specialized insights from industry experts. With our strong focus on the Asia-Pacific region, Arches offers unmatched recruitment capabilities to find experts from any industry or niche, supported by our multilingual team across the region.
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Legal & Compliance Manager
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW Arches is seeking a proactive and detail-oriented Legal Manager to join our global team. In the fast-paced expert network industry, navigating complex regulatory, contractual, and compliance requirements is essential to our operations. The Legal Manager will support Arches by managing a broad portfolio of commercial contracts, monitoring regulatory developments, supporting compliance matters, and serving as a trusted advisor to internal stakeholders and clients. The ideal candidate will have experience working within an expert network firm or a related financial services, consulting, or professional services organization. RESPONSIBILITIES Contract Lifecycle Management: Draft, review, and negotiate client, vendor, and other commercial agreements, including Master Services Agreements (MSAs), Statements of Work (SOWs), Non-Disclosure Agreements (NDAs), Data Processing Agreements (DPAs) and related contracts. Regulatory & Compliance Monitoring: Monitor legal and regulatory developments relevant to the expert network industry, including data protection and privacy laws, Material Non-Public Information (MNPI) and securities laws, anti-bribery requirements, sanctions, and other cross-border regulatory matters. Recommend updates to internal documentation, policies, and processes where necessary. Legal Inquiries & Disputes: Assist with legal notices, disputes, regulatory inquiries, and investigations, including fact-finding, evidence gathering, and coordination with internal stakeholders and external counsel. Stakeholder Communication: Serve as a key point of contact for legal and compliance inquiries from internal teams and external clients. Participate in client calls and support discussions regarding compliance frameworks, contractual obligations, and risk management. Operational Support: Provide practical, commercially focused legal guidance to operational and business teams while helping ensure consistent service delivery and effective risk mitigation. QUALIFICATIONS Law degree required (LLB, JD, or equivalent qualification); an LLM or other postgraduate law degree is preferred. 9-10 years of experience in a corporate or commercial legal role. Ideally, prior experience working within an expert network firm. Strong experience drafting, reviewing, and negotiating commercial contracts. Understanding of data protection and privacy laws, corporate compliance frameworks, MNPI, securities laws, and other regulatory risks relevant to expert networks. Excellent written and verbal communication skills, with the ability to explain complex legal concepts clearly to legal and non-legal stakeholders. Strong organizational, analytical, and critical-thinking skills, with the ability to manage multiple priorities in a global environment. Professional fluency in English. PERKS AND BENEFITS At Arches, we believe in clear communication about your benefits, actively improving with your feedback, and providing accessible HR support. Here Are Some Of What To Expect: Salary & Allowances Compensation & Benefits: Competitive Base Salary with performance-based annual skills increases. 13th-month salary. Paid Leave – 14 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches. Insurance – Private medical insurance. Self-learning budget. Career Growth Rapid Career Advancement: Solve challenging problems for exciting startups and accelerate your career with swift promotions and a direct path to leadership. High-Caliber Network: Build an unparalleled network by collaborating with and learning from industry leaders at top consulting and investment firms. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements
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