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Client Services Associate (Evening Shift 3PM - 0AM)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Services Associate (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background Undergraduate degree 1-3 years of professional experience in sales, recruitment, client service, or related fields Fluency in English (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seeking support and working with the team to achieve the best results. WORKING HOURS Working hours: 03:00 PM - 00:00 AM (Indochina Time, GMT+7) 5 Working Days per Week: Monday to Friday. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months Monthly performance-based incentive up to $900 Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance – Includes dental coverage Self-learning Budget – Up to $1000 per year Relocation Support (Visa, flights, accommodation) Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Client Services Associate (Night-Shift 5PM - 2AM)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Services Associate (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background Undergraduate degree 1-3 years of professional experience in sales, recruitment, client service, or related fields Fluency in English (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. R e sults-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving minds – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seeking support and working with the team to achieve the best results. WORKING HOURS Working hours: 5:00 PM - 2:00 AM (Indochina Time, GMT+7) 5 Working Days per Week: Monday to Friday. BENEFITS Compensation & Benefits Competitive earnings - international shift allowance and performance bonuses of up to $900/month. Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance – Includes dental coverage Self-learning Budget – Up to $1000 per year Unique opportunities – Be part of the founding team to develop our next global office in South America. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Build a network with C-level partners in the US and Europe while advancing your career at a $5M-funded startup. Multinational Environment – Collaborate with a diverse team from 12+ countries speaking 16+ languages and work with experts from various cultural backgrounds. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements – Hybrid and fully remote options. Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Client Solutions Associate (Korean Speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Service Associate (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and building relationships with experts for future collaborations. REQUIREMENTS Background Undergraduate degree 0-3 years of professional experience in sales, recruitment, client service, or related Fluency in English and Korean fields (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seeking support and working with the team to achieve the best results. Working Location: Ho Chi Minh City, Vietnam — with full relocation support (flights, accommodations, visa, and work permit). BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance Self-learning Budget – Up to $1000 per year Relocation Support (Visa, flights, accommodation) Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is to all, and you can be a driving force in this transformation. Join our team of passionate professionals, by visionary investors backed, and make your mark on the accessible global stage!
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Client Services Associate (Chinese Speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Services Associate (Expert Matching team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, etc.) Reach out to experts through phone, email, LinkedIn, and other channel to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background 1-3 years of professional experience in the Expert Network Service/ Information Service industry. Fluency in English and Chinese (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC. Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seeking support and working with the team to achieve the best results. Working Location During probation: Based in Ho Chi Minh City, Vietnam for the first 3 months with relocation support covering visa, flights, and accommodations. After probation: Remote working arrangement from China. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance Self-learning Budget – Up to $1000 per year Relocation Support (Visa, flights, accommodation) Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is to all, and you can be a driving force in this transformation. Join our team of passionate professionals, by visionary investors, and make your mark on the accessible global stage!
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Business Development Associate
ROLE OVERVIEW As a Sales Associate (Sales Activation Department) supporting our growth in the US market, you'll gain hands-on exposure to client-facing work and strategic sales operations in a dynamic, fast-paced environment. You'll collaborate directly with senior executives, assist in shaping sales strategies, and drive the expansion of our client base across top Management Consulting firms in the US. RESPONSIBILITIES Manage and maintain accurate data records using Google Sheets, Excel, and CRM tools (eg, HubSpot). Execute client outreach through email, LinkedIn, social media, and cold calling. Participate in, and have the opportunities to lead client meetings; take meeting notes when required. Contribute to daily and weekly sales strategy sessions with managers, bringing data-driven insights and proactive ideas. Working hours (Colombian Time): 1st-month: 3:00 PM-12:00 AM, Mon-Fri (training sessions with the Vietnam team). 2nd-month onward: 8:30 AM-5:30 PM, Mon-Fri. QUALIFICATIONS Minimum 1 year of experience in Account Management, Sales, or Client Activation. Strong analytical and data management skills, with hands-on experience using CRM tools. Exceptional attention to detail and proven ability to manage multiple priorities effectively. Highly motivated to pursue a long-term career in Sales and Client Relationship Development. Excellent communication, presentation, and interpersonal skills. Fluent in English (spoken and written). Proactive, self-driven, and able to perform well both independently and as part of a team. PERKS AND BENEFITS At Arches, we're committed to fostering your growth in a collaborative and rewarding environment: Comprehensive training on sales fundamentals, professional skills, and communication techniques. Regular one-on-one mentorship with your Manager to align on goals and career development. Opportunities to work closely with global teams and top-tier consulting firms. Compensation & Benefits Competitive Base Salary with performance reviews every 6 months. Annual Bonus – 1-month gross salary. Paid Leave – 15 days of annual leave, in addition to 18 public holidays, plus additional paid leave for significant life events and 8 days of sick leave. Self-learning Budget – up to $1000 per year. Provided laptops and workstations. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Team Engagement Support – Up to $30 per quarter. Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Expert Recruiter/Client Services Associate (Japanese Speaker)
(English Version below) 事業概要 (Business Overview) ・知識共有を軸とした多様なサービス展開 アーチーズは、専門家と企業をマッチングし、1対1のインタビューを通じて業界知見を迅速に収集できる「エキスパートマッチング」、インタビュー内容の文字起こしを閲覧できる「ナレッジバンク」、リサーチやレポート作成を伴う「エキスパートソリューション」など、知見に基づいた意思決定支援サービスを展開しています。 ・アジアを中心としたグローバルなネットワーク構築 「Share Knowledge, Empower Asia」を掲げ、東京本社をはじめシンガポール、ホーチミン、上海、タシュケントなどに拠点を展開。各地域の専門家ネットワークを活かし、現地市場への参入や調査を効果的に支援しています。 ・高度人材に特化した採用支援 投資ファンド、コンサルティングファーム、スタートアップ企業を中心に、即戦力となる人材を紹介する「タレント・サーチ」サービスも提供。企業の成長を知見と人材の両面からサポートしています。 主な業務内容 (Responsibilities) すべてのプロジェクトは、「この市場をより深く理解するには、誰に話を聞けばいいだろう？」という問いから始まります。 エキスパートのリサーチと選定 LinkedInや社内データベース、各国のネットワークを活用し、プロジェクトに最適なエキスパートを探します。 専門家へのアプローチとヒアリング 電話・メール・LinkedInなどを通じてエキスパートにコンタクトを取り、案件への参加を打診します。プロジェクトの内容を説明しながら、経験や知見がニーズに合うかを見極めます。 プロジェクトの進行サポート エキスパートとクライアントが直接話すインタビューの場を日程調整から実施までサポートし、双方のやり取りがスムーズに進むよう支援します。 チームでの成長 チームメンバーと連携し、フィードバックを活かしながら、業務プロセスの改善と自己成長を重ねていきます。 求めるスキル・人物像 (Requirements) 日本語がネイティブレベルであること 学士号をお持ちの方、または在学中の方 社会人経験0〜3年程度（未経験歓迎） 法人営業など、顧客折衝を伴う業務経験がある方は尚可 英語など他言語スキルがあれば歓迎 待遇・福利厚生 (Benefits) 半年ごとのパフォーマンスレビューによる昇給機会 ベトナムでの勤務に伴うサポート（ビザ取得・航空券・社宅の手配） 民間医療保険 年間1,000ドルの学習サポート（講座・資格・カンファレンス等） 年間12日の有給休暇 コーポレートディナーなどの社内イベント多数 あなたのキャリアがここから始まる グローバルビジネスの最前線に触れ、世界中にネットワークを広げながら、 一生モノのスキルを身につけるチャンスです。 今すぐ応募して、Archesで新しい一歩を踏み出しましょう！ 社員インタビュー (Employee Interview) 青木宏太／EM アカウントマネージャー 年間1000人の転職に関わってきたPMが、自分のキャリアをArchesにフルベットした理由とは⁉️ CEO加藤 Youtube 出演動画 【波乱万丈】元住商加藤さん2年ぶりの登場！花形部署で大損→コンサルの海外プロジェクトで四面楚歌・・・現在は起業→累計3億円調達！？最後には熱いメッセージも！ 【故郷をめぐる】まさかの受験失敗、クビ覚悟で不正と戦ったコンサル時代。注目の経営者ルーツに迫る。 ----- English Version INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. GET TO KNOW THE ROLE As a Client Service Associate (Expert Matching Team) , you will be the bridge between our clients and the expert knowledge they seek. You’ll manage multiple projects from investors and business leaders from top-tier organizations seeking expert insights from around the world. WHAT YOU'LL DO Every project begins with a question: “Who can help us understand this market better?” Your role is to find the answer and connect the right people. You will: Source and connect experts: Use platforms like LinkedIn, internal databases, and local networks to search for the best professional expert candidates for each client project. Engage and screen experts: Reach out via phone, email, or LinkedIn to invite them to consult. Assess their fit and help them understand the value of sharing their insights. Support client projects: Coordinate expert interviews, ensure smooth communication, and deliver fast, accurate results that help clients move forward with confidence. Collaborate and grow: Work closely with teammates, share ideas, and continuously refine your approach through feedback and mentorship. WHAT ESSENTIAL SKILLS YOU WILL NEED This role is specialized for Japanese natives only . Bachelor's degree with 0-2 years of professional experience in recruiting, business, client service, or reLated fields (we welcome undergraduates, too). Additional language skills are a plus. Working Location Fully based in Ho Chi Minh City, Vietnam , with relocation support covering visa, flights, and accommodations. COMPENSATION & BENEFITS We believe in rewarding growth and potential, not just experience. Here’s what you’ll enjoy as part of our team: Competitive base salary with performance reviews every 6 months Full relocation support to Ho Chi Minh City (visa, flight, and accommodation) Comprehensive private health insurance coverage $1,000 yearly learning budget for courses, certifications, or conferences 12 annual leave days + 8 sick leave days + life event leaves A modern, collaborative workspace and a vibrant culture with social events, sports clubs, and flexible work options Your Career Journey Starts Here You’ll learn how global business decisions are made, grow your professional network across continents, and build skills that last a lifetime. At Arches, we started from the ground up and we’ll help you grow the same way. Apply now and start your journey with Arches!
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Marketing Intern
Get to Know the Team Join our global Marketing team, the storytellers behind Arches' brand. We are dedicated to building Arches into a trusted, global knowledge platform that drives visibility, credibility, and engagement across Asia-Pacific and the Americas. As a Digital Marketing Intern, you will work in a diverse team of 12+ nationalities, collaborating across business development, HR, and operations to shape how the world sees Arches. Get to Know the Role As a Digital Marketing Intern, you'll assist with key initiatives across campaigns, PR, SEO, and social media. You'll gain hands-on experience in digital marketing, contribute creative ideas, and help strengthen Arches' global presence and community. You will report to the Marketing Manager and be based in our Ho Chi Minh City office. The Critical Tasks You Will Perform Campaign Assist: Support the planning and execution of digital campaigns (social, email, web, SEO) to attract experts, engage clients, and grow our community. Public Relations: Draft press releases, research media opportunities, and coordinate outreach to increase Arches' visibility (eg, new office launches, regional expansions). SEO & Content: Conduct keyword research, propose content improvements, and update website pages to boost search rankings in new markets. Social Media: Manage day-to-day posting schedules, design simple creatives, and engage with our online community while supporting employee branding initiatives. Analytics: Track and report campaign performance, analyze data, and share insights with the team to continuously improve. QUALIFICATION Must-have Requirements Strong English writing and communication skills. Ability to think critically and translate ideas into clear execution. High sense of ownership and responsibility for tasks and projects. Growth mindset and willingness to learn quickly in a fast-paced environment. Familiarity with digital marketing tools (eg, Google Analytics, WordPress, SEMrush, ChatGPT) is a plus. Other Requirements Previous internship or demonstrable experience in SEO, PR, social media, or digital marketing preferred. Ability to commit full-time (40 hours/week). Team-oriented with strong collaboration skills across departments. PERKS AND BENEFITS We care deeply about the growth and well-being of our interns. Here's what you can expect: Attractive Monthly Allowance: Competitive stipend for the duration of your internship. On-the-Job Training: Hands-on exposure across marketing channels, with direct mentorship from senior team members. Career Opportunities: Outstanding interns may receive full-time job offers upon graduation. Global Exposure : Work with colleagues and stakeholders across Asia, the US, and Latin America. Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Account Manager (Bogota Office)
STRATEGIC OPPORTUNITY Join Arches' executive leadership team as we establish our Americas hub in Bogota. This pivotal role goes beyond traditional account management to encompass business development, operational leadership, and strategic growth planning. As one of the founding leaders of our Colombia office, you'll help shape our regional strategy and position yourself for executive advancement as we expand throughout the Americas. LEADERSHIP MANDATE As a founding leader in our Bogota office, you'll: Help establish and shape our Americas regional strategy Build and develop high-performing client services and operations teams Drive our expansion and growth throughout the region Contribute to executive decision-making for our global operations Position ourselves for C-suite opportunities as we scale KEY RESPONSIBILITIES Strategic Account Growth Development (40%) Develop and execute account growth strategies for key US clients. Lead complex, high-value engagement expert experts that drive client success. Identify expansion opportunities within existing client organizations. Build deep, consultative relationships with decision-makers. Business Development & Revenue Generation (40%) Own late-stage business development processes for new client acquisition. Drive contract negotiations and navigate complex compliance requirements. Develop strategic proposals for enterprise clients. Convert qualified opportunities into active client relationships. Collaborate with global leadership on revenue targets and growth initiatives. Operational Leadership & Team Building (20%) Build, mentor and develop our multicultural Bogota team. Establish operational excellence standards for the Americas region. Implement scalable processes adapted from our global best practices. Participate in strategic planning with executive leadership. Foster our entrepreneurial culture within the new office. Drive performance management and professional development initiatives. QUALIFICATIONS FOR SUCCESS Required Experience 3+ years of progressive experience in expert networks, with at least 2 years in senior client-facing roles. Proven track record growing strategic accounts with US consulting and financial services clients. Experience closing complex enterprise deals and sales processes. Background in building and leading high-performing teams. Native or bilingual proficiency in. Bachelor English's degree in relevant field. Working location: Bogota. Preferred Qualifications Experience launching or scaling operations in new markets. Background in management consulting or investment banking. Track record of P&L responsibility or business unit leadership. International work experience, particularly in Latin America. MBA or advanced degree. Spanish language proficiency (not required but advantageous). Executive Leadership Attributes Strategic vision with execution excellence. Consultative relationship-building at senior levels. Business acumen and commercial. Team leadership and talent development capabilities. Cross-cultural communication coupled. instinct Entrepreneurial mindset and comfort with ambiguity. Ability to influence without authority in a matrix organization. COMPENSATION & BENEFITS Executive Compensation Competitive Base Salary with performance-based annual skills increases. Annual Performance Bonus tied to business results. 13th Month Salary. Potential for participation equity for exceptional performers. Comprehensive Benefits 15 days annual leaves + 18 public holidays + additional paid leave for significant life events. 8 days of sick leave. Executive Self-development Budget. Relocation Support Visa sponsorship and processing. Accommodation support. Cultural integration support. CAREER TRAJECTORY This role positions you for executive advancement as we scale our Americas operations. Potential growth paths include: Head of Sales Americas. Head of Growth. Other C-suite opportunities as we expand. Join us in democratizing expertise and building the future of knowledge access. As a founding leader in our Bogota office, you'll help shape not just a regional hub, but the future of our global organization.
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Client Solutions Associate
ROLE OVERVIEW As a Client Solutions Associate in our Colombia office, you'll be connecting US clients with the expertise they need. Your main focus will be finding and engaging with the right experts for each project. WHAT YOU'LL DO Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. WHAT YOU'LL NEED Fluent English and Spanish (written and spoken). Strong communication skills - you'll be talking with senior professionals daily. Good attention to detail - getting the right expert match is crucial. Bachelor's degree. 0-2 years of work experience. Comfortable working with US clients (early morning meetings may be required). Experience with LinkedIn and basic research tools. WHY JOIN US? Be part of our growth story - help build our Americas hub from the ground up. Work with prestigious clients and learn about different industries. Clear path to advance your career as we expand. Competitive salary and benefits. Regular training and support from our experienced global team. International work environment. BENEFITS Compensation & Benefits Competitive Base Salary with performance reviews every 6 months. 13th Month Salary. Annual Bonus – 1-month gross salary. Paid Leave – 15 days of annual leave, in addition to 18 public holidays, plus additional paid leave for significant life events and 8 days of sick leave. Self-learning Budget – up to $1000 per year. Permanent contract including EPS/Social Security. Provided laptops and workstations. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Team Engagement Support – Up to $30 per quarter. Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Expert Recruitment Specialist/Client Solutions Associate (Vietnamese speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As an Expert Network Recruiter/ Client Solutions Associate , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background 1-3 years of professional experience in sales, recruitment, client service, or related fields Fluency in English (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure , and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seek support and working with the team to achieve the best results. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance Self-learning Budget – Up to $1000 per year Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Business Development Intern (Sales Activation)
ROLE OVERVIEW As a Business Development Intern (Sales Activation Department) , you'll gain hands-on experience, participate in decision-making processes, and be part of the exciting growth trajectory of a start-up environment. You'll actively contribute to our sales strategy meetings with top executives and assist with expanding our base of Private Equity, Hedge Fund, and Management Consulting firms. RESPONSIBILITIES Data management and administrative tasks (familiar with Google Sheets and Excel) Execute outreach activities via email, LinkedIn, social media, and cold calls Use sales tools to identify and engage prospective new clients Participate in client meetings and take meeting notes when needed Participate in weekly sales strategy meetings with managers QUALIFICATIONS Fourth-year undergraduate student or fresh graduate majoring in Finance, Economics, Business, or related fields Basic knowledge of data management Strong motivation to grow a career in Sales & Business Development Ability to work autonomously and as part of a team Excellent interpersonal skills Proficiency in English Strong attention to detail Able to commit to a 6-month internship PERKS AND BENEFITS Arches offers a stimulating and supportive work environment, coupled with the following: Access to comprehensive training sessions and materials related to sales activities and professional skills, such as Problem Solving, Management Style Communication, Desktop Research, and more Regular one-on-one sessions with your Manager to ensure alignment between your goals and your role Opportunity for a full-time job offer, salary increase, and other benefits based on performance Competitive internship allowance Why Arches? Arches is more than just a company; it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force behind this transformation. Join our team of passionate professionals backed by visionary investors and make your mark on the global stage.
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Senior Client Solutions Associate (Korean Speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. In 2025, we're continuing to grow by opening a new office in Seoul (Korea) and Bogota (Colombia). Join us now and lead our next chapter in the Korean market while working with the world's most influential decision-makers. ROLE OVERVIEW Are you a passionate startup enthusiast who thrives in a fast-paced environment? As a Client Service - Senior Associate at Arches , you'll bridge clients from Korea and the APAC regions with leading experts, delivering strategic insights that fuel impactful decisions. RESPONSIBILITIES Client Facing Deliver excellence in Expert Matching services by understanding client needs within the consulting and investment landscape. Communicate effectively with clients throughout the project lifecycle to ensure alignment, manage expectations, and provide updates. Proactively collaborate with colleagues to deliver top-notch expert profiles at speed, ensuring Arches provides exceptional service at every stage. Recruiting Expert Candidates Source and reach out to ideal expert profiles across multiple platforms (LinkedIn, Job Korea, internal databases, and professional networks) to invite them to consult for clients on specific topics. Screen and vet experts to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background Education – Bachelor's or Master's degree in Business, Economics, or a related field, demonstrating a solid foundation in business principles. 3-4 years of experience in sales, recruitment, client service , or related fields with experience in mentoring and leadership. Fluency in Korean and English (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC. Competencies Goal-oriented and KPI-driven - Committed to achieving targets, with a proactive approach to growth and success. Problem-solving mindset - Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach - Open to seeking support and working with the team to achieve the best results. Working location: Korea Office located in Seoul. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months. Monthly performance-based incentive. Annual Bonus – 1-month gross salary. Paid Leave – include annual leaves and sick leaves. Self-learning Budget – Up to $1000 per year. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements. Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Sales & Partnerships Manager - Expert Network Industry
The Role We are seeking a dynamic Sales & Partnerships Manager to lead our US market expansion by building relationships with top-tier consulting firms and private equity firms. This is a role for a results-driven professional who thrives on building meaningful client relationships and driving revenue growth. As our Sales & Partnerships Manager, you'll be responsible for identifying, engaging, and onboarding leading US consulting and PE firms, including frequent in-person client interactions in the US, while leveraging our track record & network in Asia. KEY RESPONSIBILITIES Business Development & Sales Identify and target top-tier consulting firms and private equity firms across the US market. Develop and execute strategic sales plans to achieve aggressive growth targets. Build and maintain a robust pipeline of qualified prospects. Conduct presentations and product demonstrations to decision senior decision-makers. Negotiate contracts and close high-value deals. Collaborate with internal teams to ensure seamless client onboarding and satisfaction. Relationship Management Establish and nurture long-term strategic partnerships with key clients. Act as the primary point of contact for assigned accounts. Understand client needs deeply and position Arches' expert network solutions effectively. Represent Arches at industry conferences, networking events, and client meetings. Build trust and credibility within the consulting and PE ecosystem. Market Intelligence & Strategy Monitor competitive landscape and market trends in the expert network industry. Provide insights and feedback to product and operations teams. Contribute to pricing strategies and service offerings. Support marketing efforts with client testimonials and case studies. QUALIFICATIONS FOR SUCCESS Must-Have Qualifications Language: Excellent English proficiency (written and verbal) - Spanish is a plus, but not required. Travel: Comfortable with frequent travel to the US (30-40% of time). Experience: Minimum 3 years of B2B sales experience with a proven track record of exceeding targets. Visa: Ability to obtain a U.S. business visa for frequent travel. Preferred Experience (Big Plus) Industry Experience: Expert network services background. Client Network: Existing relationships with consulting firms (McKinsey, BCG, Bain, Deloitte, PwC..) or private equity firms. US Market: Previous experience selling to US clients or working in US markets. Related Industries: Background in executive search/headhunting, professional services sales, or SaaS sales. Target Candidate Profiles We welcome applications from diverse backgrounds including: Colombian professionals with US market experience and fluent English. Colombian expatriates working in the US interested in returning to Colombia. International professionals in the US open to relocating to Colombia. Foreign nationals currently in Colombia with relevant industry networks. Personal Attributes Outgoing personality with exceptional interpersonal skills. Critical thinking abilities to understand complex client needs. Entrepreneurial mindset suitable for startup environment. Cultural adaptability to work with diverse international teams and clients. Results-oriented with strong drive for achievement. Professional presence capable of engaging senior executives. What We Offer Competitive base salary + performance-based commission structure. International exposure working with global teams across Asia-Pacific. Growth opportunity in a fast-scaling startup environment. Professional development and training opportunities. Flexible work environment with entrepreneurial culture. Visa support for international candidates where applicable. Industry Context The Expert Network Services (ENS) industry connects clients (consulting and investment firms) with specialized insights from industry experts. With our strong focus on the Asia-Pacific region, Arches offers unmatched recruitment capabilities to find experts from any industry or niche, supported by our multilingual team across the region.
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