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Client Solutions Associate (Korean Speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Service Associate (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and building relationships with experts for future collaborations. REQUIREMENTS Background Undergraduate degree 0-3 years of professional experience in sales, recruitment, client service, or related Fluency in English and Korean fields (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seeking support and working with the team to achieve the best results. Working Location: Ho Chi Minh City, Vietnam — with full relocation support (flights, accommodations, visa, and work permit). BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months Monthly performance-based incentive up to $900 Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance – Includes dental coverage Self-learning Budget – Up to $1000 per year Relocation Suppor t (Visa, flights, accommodation) Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is to all, and you can be a driving force in this transformation. Join our team of passionate professionals, by visionary investors backed, and make your mark on the accessible global stage!
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Chief Accountant
WHAT YOU WILL DO Financial Reporting & Consolidation Prepare and analyze monthly, quarterly, and annual financial statements (journal, general ledger, etc.). Record intercompany transactions and restate financials in accordance with IFRS. Support the preparation of consolidated financial statements. Tax & Compliance Prepare and review monthly/quarterly/annual tax returns (VAT, PIT, CIT, FCT…) and other tax correspondence for the tax authority. Ensure timely and accurate tax filings in full compliance with local regulations. Internal Controls Identify significant issues/risks and propose solutions Develop and implement robust internal financial controls and procedures Cross-functional Collaboration Partner with internal teams to support financial needs and foster collaboration. Coordinate with independent auditors during the audit process. Stakeholder Communication Liaise with consulting firms, auditors, and tax authorities. Understand company policies, regulations, and requirements and convey them clearly to stakeholders Accurately report explanations and findings from consultants, auditors, and tax authorities to management. Leadership & Team Management Lead and manage the daily operations of the accounting department, including supervision of staff accountants and financial analysts Develop the accounting team, establish financial processes, and ensure the accuracy and integrity of financial operations. WHAT MAKES YOU A GOOD FIT Required Qualifications Minimum 5-7 years of experience in accounting , with at least 1 year in a Chief Accountant or Finance Manager role. Chief Accountant Certificate . Solid understanding of Vietnamese tax laws, accounting standards, and corporate finance, including overseas transactions (not limited to overseas clients). Proficiency in accounting software (e.g., MISA, FAST, or similar) and MS Office. Strong analytical, organizational, and leadership skills. High integrity and a strong sense of responsibility. Fluent in English (both written and spoken). Preferred Qualifications USCPA, ACCA, or JCPA qualifications A master’s degree is a plus. Experience working in a subsidiary of a foreign company, with exposure to cross-border transactions and third-party negotiations WHAT WE OFFER Executive Compensation Competitive Base Salary with performance-based annual skills increases. Annual Performance Bonus tied to business results. 13th Month Salary. Comprehensive Benefits Paid Leave – 14 days of annual leave, plus additional paid leave for significant life events, and 8 days of sick leave. Private Medical Insurance – Includes dental coverage. Executive Self-development Budget. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements
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Operations Intern (Expert Matching Team)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As an Operations/ Recruitment Intern (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background Final-year students and recent graduates who can intern full-time for six months. Fluency in English (both verbal and written) - Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment. Goal-oriented and KPI-driven - Committed to achieving targets, with a proactive approach to growth and success. Results-focused - Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset - Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach - Open to seeking support and working with the team to achieve the best results. BENEFITS Compensation & Benefits Competitive internship allowance , with added performance-based bonuses starting from the 3rd month. Potential for full-time employment upon successful completion of the internship. Thrive in a global work culture at our Ho Chi Minh City headquarters, alongside team members from 10 nationalities. Career Growth Rapid career advancement - Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a high-caliber network - Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible work arrangements with a hybrid working mode. Arches is more than a company - it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Client Solutions Associate/Client Services Associate (Japanese Speaker)
(English Version below) 事業概要 (Business Overview) ・知識共有を軸とした多様なサービス展開 アーチーズは、専門家と企業をマッチングし、1対1のインタビューを通じて業界知見を迅速に収集できる「エキスパートマッチング」、インタビュー内容の文字起こしを閲覧できる「ナレッジバンク」、リサーチやレポート作成を伴う「エキスパートソリューション」など、知見に基づいた意思決定支援サービスを展開しています。 ・アジアを中心としたグローバルなネットワーク構築 「Share Knowledge, Empower Asia」を掲げ、東京本社をはじめシンガポール、ホーチミン、上海、タシュケントなどに拠点を展開。各地域の専門家ネットワークを活かし、現地市場への参入や調査を効果的に支援しています。 ・高度人材に特化した採用支援 投資ファンド、コンサルティングファーム、スタートアップ企業を中心に、即戦力となる人材を紹介する「タレント・サーチ」サービスも提供。企業の成長を知見と人材の両面からサポートしています。 業務詳細 (Responsibilities) ・エキスパートのマッチング・リクルーティング 私たちは、自社のデータベースや各種ITツール、幅広いネットワークを活用し、クライアントのニーズに合った専門家（エキスパート）を国内外からリサーチ・選定します。見つけたエキスパートには、Archesが大切にしている「知識をシェアする」という考え方や、具体的なプロジェクトの内容をご説明し、協力にご同意いただいた上で、企業とのインタビューをセッティングします。 ・企業成長にむけた組織づくり 現在、事業拡大と東京オフィスの立ち上げを進めているフェーズにあり、個人の成果が会社の成長に直結します。社員一人ひとりが組織づくりにも積極的に関われる環境です。 求める経験・スキル (Requirements) 必須（MUST） 経験不問 歓迎（WANT） 法人営業経験（週次/月次での数値目標を追ったご経験） 英語力（日常会話～ビジネス使用レベル） コミュニケーション能力 高い成長意欲（枠にとらわれずに個の力をつけたいと考えている方） 自主性と責任感（与えられた仕事や結果にオーナーシップとコミットメントを持てる方） ※ご経験やご志向に合わせて、別ポジションをご提案させていただく場合がございます このポジションを通じて得られるもの (Benefits) ビジネスプロフェッショナルとしての基礎スキル 自身の業務範囲内を超えてチーム全体へのオーナシップ リサーチ力、多様な業界知識、交渉力 世界中のエキスパートとのネットワーク ビジネス英語力 グローバルマインドセット 社員インタビュー (Employee Interview) 青木宏太／EM アカウントマネージャー 年間1000人の転職に関わってきたPMが、自分のキャリアをArchesにフルベットした理由とは⁉️ CEO加藤 Youtube 出演動画 【波乱万丈】元住商加藤さん2年ぶりの登場！花形部署で大損→コンサルの海外プロジェクトで四面楚歌・・・現在は起業→累計3億円調達！？最後には熱いメッセージも！ 【故郷をめぐる】まさかの受験失敗、クビ覚悟で不正と戦ったコンサル時代。注目の経営者ルーツに迫る。 ----- English Version INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Service Associate (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and building relationships with experts for future collaborations. REQUIREMENTS Background Undergraduate degree 0-3 years of professional experience in sales, recruitment, client service, or related Native Japanese (English is a plus!) – Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seeking support and working with the team to achieve the best results. Working Location Fully based in Ho Chi Minh City, Vietnam , with relocation support covering visa, flights, and accommodations. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months Monthly performance-based incentive up to $900 Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance – Includes dental coverage Self-learning Budget – Up to $1000 per year Relocation Support (Visa, flights, accommodation) Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is to all, and you can be a driving force in this transformation. Join our team of passionate professionals, by visionary investors backed, and make your mark on the accessible global stage!
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Marketing Intern
Get to Know the Team Join our global Marketing team, the storytellers behind Arches' brand. We are dedicated to building Arches into a trusted, global knowledge platform that drives visibility, credibility, and engagement across Asia-Pacific and the Americas. As a Digital Marketing Intern, you will work in a diverse team of 12+ nationalities, collaborating across business development, HR, and operations to shape how the world sees Arches. Get to Know the Role As a Digital Marketing Intern, you'll assist with key initiatives across campaigns, PR, SEO, and social media. You'll gain hands-on experience in digital marketing, contribute creative ideas, and help strengthen Arches' global presence and community. You will report to the Marketing Manager and be based in our Ho Chi Minh City office. The Critical Tasks You Will Perform Campaign Assist: Support the planning and execution of digital campaigns (social, email, web, SEO) to attract experts, engage clients, and grow our community. Public Relations: Draft press releases, research media opportunities, and coordinate outreach to increase Arches' visibility (eg, new office launches, regional expansions). SEO & Content: Conduct keyword research, propose content improvements, and update website pages to boost search rankings in new markets. Social Media: Manage day-to-day posting schedules, design simple creatives, and engage with our online community while supporting employee branding initiatives. Analytics: Track and report campaign performance, analyze data, and share insights with the team to continuously improve. QUALIFICATION Must-have Requirements Strong English writing and communication skills. Ability to think critically and translate ideas into clear execution. High sense of ownership and responsibility for tasks and projects. Growth mindset and willingness to learn quickly in a fast-paced environment. Familiarity with digital marketing tools (eg, Google Analytics, WordPress, SEMrush, ChatGPT) is a plus. Other Requirements Previous internship or demonstrable experience in SEO, PR, social media, or digital marketing preferred. Ability to commit full-time (40 hours/week). Team-oriented with strong collaboration skills across departments. PERKS AND BENEFITS We care deeply about the growth and well-being of our interns. Here's what you can expect: Attractive Monthly Allowance: Competitive stipend for the duration of your internship. On-the-Job Training: Hands-on exposure across marketing channels, with direct mentorship from senior team members. Career Opportunities: Outstanding interns may receive full-time job offers upon graduation. Global Exposure : Work with colleagues and stakeholders across Asia, the US, and Latin America. Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Operations Intern (Korean Speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Solutions Intern (Expert Matching Team), you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background Final-year students and recent graduates who can intern full-time for at least 6 months. Fluency in English (both verbal and written) - Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven - Committed to achieving targets, with a proactive approach to growth and success. Results-focused - Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset - Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach - Open to seeking support and working with the team to achieve the best results. BENEFITS Compensation & Benefits Competitive internship allowance. Potential for full-time employment upon successful completion of the internship. Thrive in a global work culture at our Ho Chi Minh City headquarters, alongside team members from 15 nationalities. Career Growth Rapid Career Advancement - Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network - Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible work arrangements with a hybrid working mode. Arches is more than a company - it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Account Manager - Expert Network Industry
STRATEGIC OPPORTUNITY Join Arches' executive leadership team as we establish our Americas hub in Bogota. This pivotal role goes beyond traditional account management to encompass business development, operational leadership, and strategic growth planning. As one of the founding leaders of our Colombia office, you'll help shape our regional strategy and position yourself for executive advancement as we expand throughout the Americas. LEADERSHIP MANDATE As a founding leader in our Bogota office, you'll: Help establish and shape our Americas regional strategy Build and develop high-performing client services and operations teams Drive our expansion and growth throughout the region Contribute to executive decision-making for our global operations Position ourselves for C-suite opportunities as we scale KEY RESPONSIBILITIES Strategic Account Growth Development (40%) Develop and execute account growth strategies for key US clients. Lead complex, high-value engagement expert experts that drive client success. Identify expansion opportunities within existing client organizations. Build deep, consultative relationships with decision-makers. Business Development & Revenue Generation (40%) Own late-stage business development processes for new client acquisition. Drive contract negotiations and navigate complex compliance requirements. Develop strategic proposals for enterprise clients. Convert qualified opportunities into active client relationships. Collaborate with global leadership on revenue targets and growth initiatives. Operational Leadership & Team Building (20%) Build, mentor and develop our multicultural Bogota team. Establish operational excellence standards for the Americas region. Implement scalable processes adapted from our global best practices. Participate in strategic planning with executive leadership. Foster our entrepreneurial culture within the new office. Drive performance management and professional development initiatives. QUALIFICATIONS FOR SUCCESS Required Experience 3+ years of progressive experience in expert networks, with at least 2 years in senior client-facing roles. Proven track record growing strategic accounts with US consulting and financial services clients. Experience closing complex enterprise deals and sales processes. Background in building and leading high-performing teams. Native or bilingual proficiency in. Bachelor English's degree in relevant field. Working location: Bogota. Preferred Qualifications Experience launching or scaling operations in new markets. Background in management consulting or investment banking. Track record of P&L responsibility or business unit leadership. International work experience, particularly in Latin America. MBA or advanced degree. Spanish language proficiency (not required but advantageous). Executive Leadership Attributes Strategic vision with execution excellence. Consultative relationship-building at senior levels. Business acumen and commercial. Team leadership and talent development capabilities. Cross-cultural communication coupled. instinct Entrepreneurial mindset and comfort with ambiguity. Ability to influence without authority in a matrix organization. COMPENSATION & BENEFITS Executive Compensation Competitive Base Salary with performance-based annual skills increases. Annual Performance Bonus tied to business results. 13th Month Salary. Potential for participation equity for exceptional performers. Comprehensive Benefits 15 days annual leaves + 18 public holidays + additional paid leave for significant life events. 8 days of sick leave. Executive Self-development Budget. Relocation Support Visa sponsorship and processing. Accommodation support. Cultural integration support. CAREER TRAJECTORY This role positions you for executive advancement as we scale our Americas operations. Potential growth paths include: Head of Sales Americas. Head of Growth. Other C-suite opportunities as we expand. Join us in democratizing expertise and building the future of knowledge access. As a founding leader in our Bogota office, you'll help shape not just a regional hub, but the future of our global organization.
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Global Expert Network Associate/Client Services Associate
ROLE OVERVIEW As a Client Services Associate in our Colombia office, you'll be connecting US clients with the expertise they need. Your main focus will be finding and engaging with the right experts for each project. WHAT YOU'LL DO Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. WHAT YOU'LL NEED Fluent English and Spanish (written and spoken). Strong communication skills - you'll be talking with senior professionals daily. Good attention to detail - getting the right expert match is crucial. Bachelor's degree. 0-2 years of work experience. Comfortable working with US clients (early morning meetings may be required). Experience with LinkedIn and basic research tools. WHY JOIN US? Be part of our growth story - help build our Americas hub from the ground up. Work with prestigious clients and learn about different industries. Clear path to advance your career as we expand. Competitive salary and benefits. Regular training and support from our experienced global team. International work environment. BENEFITS Compensation & Benefits Competitive Base Salary with performance reviews every 6 months. 13th Month Salary. Monthly Performance-based Incentive up to $500. Annual Bonus – 1-month gross salary. Paid Leave – 15 days of annual leave, in addition to 18 public holidays, plus additional paid leave for significant life events and 8 days of sick leave. Self-learning Budget – up to $1000 per year. Provided laptops and workstations. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Team Engagement Support – Up to $30 per quarter. Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Expert Recruitment Specialist/Client Solutions Associate (Vietnamese speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As an Expert Network Recruiter/ Client Solutions Associate , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background 1-3 years of professional experience in sales, recruitment, client service, or related fields Fluency in English (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure , and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seek support and working with the team to achieve the best results. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months Monthly performance-based incentive up to $900 Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance – Includes dental coverage Self-learning Budget – Up to $1000 per year Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Consulting Manager
WHAT YOU'LL DO Manage and lead the research and consulting project, including industrial research, consumer insight Conducting commercial due diligence and related projects with international clients. Facilitated client discussions to identify improvement areas, diagnosed core issues, and formulated solution hypotheses. Perform quantitative and qualitative (mainly) analysis to drive the proposed solution Quantitative research methodologies include data mining, financial modeling, and valuation analysis. Qualitative research methodologies encompass market research, gathering business intelligence through desktop research, expert interviews, and surveys. Consolidate findings from analysis and present proposed solutions to clients. Develop and present implementation plans for recommended implementation changes. Support business development through pursuit activities and creation of thought papers Corporate Support Support the variety of corporate tasks at a startup company WHAT YOU'LL NEED Required Experience Bachelor's degree, Master's degree is a plus. Well-developed core consulting skills of research, analysis, presentation, and attention to detail. Aptitude to grasp new concepts and produce effective results. Exceptional problem-solving skills – an analytical, innovative, and creative mindset. Exceptional written and verbal communication skills. Manage junior members with a well-structured plan and task assignment. Ability to be self-directed and be an independent contributor to the team. Entrepreneurship and ownership. Advanced working knowledge of the Microsoft Suite, specifically Excel and PowerPoint. Preferred Qualifications 5+ years of research & consulting experience. Well-developed industry expertise in a domain of alignment (financial services, consumer products, human capital, shared services, etc.) Experience with Microsoft Office tools and various computer applications. Working Location Fully based in Ho Chi Minh City, Vietnam . What We Offer Executive Compensation Competitive Base Salary with performance-based annual skills increases. Annual Performance Bonus tied to business results. 13th Month Salary. Comprehensive Benefits Paid Leave – 14 days of annual leave, plus additional paid leave for significant life events, and 8 days of sick leave. Private Medical Insurance – Includes dental coverage. Executive Self-development Budget. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is to all, and you can be a driving force in this transformation. Join our team of passionate professionals, by visionary investors backed, and make your mark on the accessible global stage!
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Client Services Associate (Bahasa Indonesia Speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Services Associate (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background Undergraduate degree 0-3 years of professional experience in sales, recruitment, client service, or related fields Fluency in English and Bahasa Indonesia (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seeking support and working with the team to achieve the best results. Working Location During probation: Based in Ho Chi Minh City, Vietnam for the first 3 months with relocation support covering visa, flights, and accommodations. After probation: Hybrid work arrangement between Vietnam and your home country. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months Monthly performance-based incentive up to $900 Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance – Includes dental coverage Self-learning Budget – Up to $1000 per year Relocation Support (Visa, flights, accommodation) Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Client Solutions Manager
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW Are you a passionate startup enthusiast who thrives in a fast-paced environment? As a Client Solution Manager at Arches, you'll bridge clients globally with APAC's leading experts, delivering strategic insights that fuel impactful decisions. RESPONSIBILITIES Account Growth: Proactively engage with clients and drive account growth by identifying new opportunities. Project Delivery: Lead end-to-end project management, from new project intake to profit and loss management. Supervise daily team workflow, provide constructive feedback, and foster a culture of excellence to meet all business goals. Compliance & Collaboration Ensure all client compliance protocols are met while collaborating across time zones to guarantee smooth handoffs. Team Management and Corporate tasks Embrace a role where leadership meets action, motivate and guide teams with clear direction and feedback, helping them grow, work well together, and achieve goals. Actively engaging in building a positive working environment, promoting company values and culture, and supporting company growth. QUALIFICATIONS Required Experience 4+ years of progressive experience in the Expert Network Industry, with at least 2 years in a senior, client-facing role. A background in B2B sales, consulting, research, or recruitment services is also highly valued. Proven track record of leading and growing teams. Bachelor’s or Master’s degree in Business, Economics, or a related field. Advanced English proficiency and strong professional communication skills. Proven ability to manage client relationships and complex communication threads between clients and experts. KPI-driven and data-oriented mindset, with high attention to detail and a strong sense of urgency. Preferred Qualifications Prior exposure to international clients in the consulting or financial services sectors. A track record of supporting revenue growth or client retention initiatives. Proficiency in an additional language (a plus, but not required). Working Location: Ho Chi Minh City, Vietnam — with full relocation support (flights, accommodations, visa, and work permit). PERKS AND BENEFITS At Arches, we believe in clear communication about your benefits, actively improving with your feedback, and providing accessible HR support. Here Are Some Of What To Expect: Salary & Allowances Compensation & Benefits: Competitive Base Salary with performance-based annual skills increases. Quarterly performance bonuses. 13th-month salary. Paid Leave – 14 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches. Insurance – Private medical insurance (including dental). Self-learning budget – Up to $1500 per year Career Growth Rapid Career Advancement: Solve challenging problems for exciting startups and accelerate your career with swift promotions and a direct path to leadership. High-Caliber Network: Build an unparalleled network by collaborating with and learning from industry leaders at top consulting and investment firms. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Sales & Partnerships Manager - Expert Network Industry
The Role We are seeking a dynamic Sales & Partnerships Manager to lead our US market expansion by building relationships with top-tier consulting firms and private equity firms. This is a role for a results-driven professional who thrives on building meaningful client relationships and driving revenue growth. As our Sales & Partnerships Manager, you'll be responsible for identifying, engaging, and onboarding leading US consulting and PE firms, including frequent in-person client interactions in the US, while leveraging our track record & network in Asia. KEY RESPONSIBILITIES Business Development & Sales Identify and target top-tier consulting firms and private equity firms across the US market. Develop and execute strategic sales plans to achieve aggressive growth targets. Build and maintain a robust pipeline of qualified prospects. Conduct presentations and product demonstrations to decision senior decision-makers. Negotiate contracts and close high-value deals. Collaborate with internal teams to ensure seamless client onboarding and satisfaction. Relationship Management Establish and nurture long-term strategic partnerships with key clients. Act as the primary point of contact for assigned accounts. Understand client needs deeply and position Arches' expert network solutions effectively. Represent Arches at industry conferences, networking events, and client meetings. Build trust and credibility within the consulting and PE ecosystem. Market Intelligence & Strategy Monitor competitive landscape and market trends in the expert network industry. Provide insights and feedback to product and operations teams. Contribute to pricing strategies and service offerings. Support marketing efforts with client testimonials and case studies. QUALIFICATIONS FOR SUCCESS Must-Have Qualifications Language: Excellent English proficiency (written and verbal) - Spanish is a plus, but not required. Travel: Comfortable with frequent travel to the US (30-40% of time). Experience: Minimum 3 years of B2B sales experience with a proven track record of exceeding targets. Visa: Ability to obtain a U.S. business visa for frequent travel. Preferred Experience (Big Plus) Industry Experience: Expert network services background. Client Network: Existing relationships with consulting firms (McKinsey, BCG, Bain, Deloitte, PwC..) or private equity firms. US Market: Previous experience selling to US clients or working in US markets. Related Industries: Background in executive search/headhunting, professional services sales, or SaaS sales. Target Candidate Profiles We welcome applications from diverse backgrounds including: Colombian professionals with US market experience and fluent English. Colombian expatriates working in the US interested in returning to Colombia. International professionals in the US open to relocating to Colombia. Foreign nationals currently in Colombia with relevant industry networks. Personal Attributes Outgoing personality with exceptional interpersonal skills. Critical thinking abilities to understand complex client needs. Entrepreneurial mindset suitable for startup environment. Cultural adaptability to work with diverse international teams and clients. Results-oriented with strong drive for achievement. Professional presence capable of engaging senior executives. What We Offer Competitive base salary + performance-based commission structure. International exposure working with global teams across Asia-Pacific. Growth opportunity in a fast-scaling startup environment. Professional development and training opportunities. Flexible work environment with entrepreneurial culture. Visa support for international candidates where applicable. Industry Context The Expert Network Services (ENS) industry connects clients (consulting and investment firms) with specialized insights from industry experts. With our strong focus on the Asia-Pacific region, Arches offers unmatched recruitment capabilities to find experts from any industry or niche, supported by our multilingual team across the region.
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