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Client Solutions Associate (Evening Shift 3PM - 0AM)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Services Associate (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background Undergraduate degree 1-3 years of professional experience in sales, recruitment, client service, or related fields Fluency in English (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seeking support and working with the team to achieve the best results. WORKING HOURS Working hours: 03:00 PM - 00:00 AM (Indochina Time, GMT+7) 5 Working Days per Week: Monday to Friday. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months Monthly performance-based incentive up to $900 Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance – Includes dental coverage Self-learning Budget – Up to $1000 per year Relocation Support (Visa, flights, accommodation) Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Client Solutions Associate (Chinese Speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Services Associate (Expert Matching team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, etc.) Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background 1-3 years of professional experience in sales, recruitment, client service, or related fields Fluency in English and Chinese (both verbal and written) – Able to communicate confidently with a diverse network of experts in China and across APAC. Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seeking support and working with the team to achieve the best results. Working Location (2 options): - China-based: Relocate to the Vietnam office for 3 months of training (with relocation support), then work fully remotely from China. - Vietnam-based: Work from the Vietnam office with a hybrid working arrangement (open to Chinese-speaking candidates currently in Vietnam). BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance Self-learning Budget – Up to $1000 per year Relocation Support (flights, accommodations, visa, and work permit for expatriates) Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is to all, and you can be a driving force in this transformation. Join our team of passionate professionals, by visionary investors, and make your mark on the accessible global stage!
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Business Development Associate (Sales Activation team)
ROLE OVERVIEW As a Sales Associate (Sales Activation Department) supporting our growth in the US market, you'll gain hands-on exposure to client-facing work and strategic sales operations in a dynamic, fast-paced environment. You'll collaborate directly with senior executives, assist in shaping sales strategies, and drive the expansion of our client base across top Management Consulting firms in the US. RESPONSIBILITIES Manage and maintain accurate data records using Google Sheets, Excel, and CRM tools (eg, HubSpot). Execute client outreach through email, LinkedIn, social media, and cold calling. Participate in, and have the opportunities to lead client meetings; take meeting notes when required. Contribute to daily and weekly sales strategy sessions with managers, bringing data-driven insights and proactive ideas. Working hours (Colombian Time): 8:30 AM-5:30 PM, Mon-Fri. Location: 100% on-site at our Bogota office. QUALIFICATIONS 0-2 years of experience in Account Management, Sales, or Client Activation. Strong analytical and data management skills, with hands-on experience using CRM tools. Exceptional attention to detail and proven ability to manage multiple priorities effectively. Highly motivated to pursue a long-term career in Sales and Client Relationship Development. Excellent communication, presentation, and interpersonal skills. Fluent in English (spoken and written). Proactive, self-driven, and able to perform well both independently and as part of a team. PERKS AND BENEFITS At Arches, we're committed to fostering your growth in a collaborative and rewarding environment: Comprehensive training on sales fundamentals, professional skills, and communication techniques. Regular one-on-one mentorship with your Manager to align on goals and career development. Opportunities to work closely with global teams and top-tier consulting firms. Compensation & Benefits Competitive Base Salary with performance reviews every 6 months. Annual Bonus – 1-month gross salary. Paid Leave – 15 days of annual leave, in addition to 18 public holidays, plus additional paid leave for significant life events and 8 days of sick leave. Self-learning Budget – up to $1000 per year. Provided laptops and workstations. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Team Engagement Support – Up to $30 per quarter. Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Client Solutions Associate (Japanese Speaker)
(English Version below) 事業概要 (Business Overview) ・知識共有を軸とした多様なサービス展開 アーチーズは、専門家と企業をマッチングし、1対1のインタビューを通じて業界知見を迅速に収集できる「エキスパートマッチング」、インタビュー内容の文字起こしを閲覧できる「ナレッジバンク」、リサーチやレポート作成を伴う「エキスパートソリューション」など、知見に基づいた意思決定支援サービスを展開しています。 ・アジアを中心としたグローバルなネットワーク構築 「Share Knowledge, Empower Asia」を掲げ、東京本社をはじめシンガポール、ホーチミン、上海、タシュケントなどに拠点を展開。各地域の専門家ネットワークを活かし、現地市場への参入や調査を効果的に支援しています。 ・高度人材に特化した採用支援 投資ファンド、コンサルティングファーム、スタートアップ企業を中心に、即戦力となる人材を紹介する「タレント・サーチ」サービスも提供。企業の成長を知見と人材の両面からサポートしています。 主な業務内容 (Responsibilities) すべてのプロジェクトは、「この市場をより深く理解するには、誰に話を聞けばいいだろう？」という問いから始まります。 エキスパートのリサーチと選定 LinkedInや社内データベース、各国のネットワークを活用し、プロジェクトに最適なエキスパートを探します。 専門家へのアプローチとヒアリング 電話・メール・LinkedInなどを通じてエキスパートにコンタクトを取り、案件への参加を打診します。プロジェクトの内容を説明しながら、経験や知見がニーズに合うかを見極めます。 プロジェクトの進行サポート エキスパートとクライアントが直接話すインタビューの場を日程調整から実施までサポートし、双方のやり取りがスムーズに進むよう支援します。 チームでの成長 チームメンバーと連携し、フィードバックを活かしながら、業務プロセスの改善と自己成長を重ねていきます。 求めるスキル・人物像 (Requirements) 日本語がネイティブレベルであること 学士号をお持ちの方、または在学中の方 社会人経験0〜3年程度（未経験歓迎） 法人営業など、顧客折衝を伴う業務経験がある方は尚可 英語など他言語スキルがあれば歓迎 待遇・福利厚生 (Benefits) 半年ごとのパフォーマンスレビューによる昇給機会 ベトナムでの勤務に伴うサポート（ビザ取得・航空券・社宅の手配） 民間医療保険 年間1,000ドルの学習サポート（講座・資格・カンファレンス等） 年間12日の有給休暇 コーポレートディナーなどの社内イベント多数 あなたのキャリアがここから始まる グローバルビジネスの最前線に触れ、世界中にネットワークを広げながら、 一生モノのスキルを身につけるチャンスです。 今すぐ応募して、Archesで新しい一歩を踏み出しましょう！ 社員インタビュー (Employee Interview) 青木宏太／EM アカウントマネージャー 年間1000人の転職に関わってきたPMが、自分のキャリアをArchesにフルベットした理由とは⁉️ CEO加藤 Youtube 出演動画 【波乱万丈】元住商加藤さん2年ぶりの登場！花形部署で大損→コンサルの海外プロジェクトで四面楚歌・・・現在は起業→累計3億円調達！？最後には熱いメッセージも！ 【故郷をめぐる】まさかの受験失敗、クビ覚悟で不正と戦ったコンサル時代。注目の経営者ルーツに迫る。 ----- English Version INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. GET TO KNOW THE ROLE As a Client Service Associate (Expert Matching Team) , you will be the bridge between our clients and the expert knowledge they seek. You’ll manage multiple projects from investors and business leaders from top-tier organizations seeking expert insights from around the world. WHAT YOU'LL DO Every project begins with a question: “Who can help us understand this market better?” Your role is to find the answer and connect the right people. You will: Source and connect experts: Use platforms like LinkedIn, internal databases, and local networks to search for the best professional expert candidates for each client project. Engage and screen experts: Reach out via phone, email, or LinkedIn to invite them to consult. Assess their fit and help them understand the value of sharing their insights. Support client projects: Coordinate expert interviews, ensure smooth communication, and deliver fast, accurate results that help clients move forward with confidence. Collaborate and grow: Work closely with teammates, share ideas, and continuously refine your approach through feedback and mentorship. WHAT ESSENTIAL SKILLS YOU WILL NEED This role is specialized for Japanese natives only . Bachelor's degree with 0-2 years of professional experience in recruiting, business, client service, or reLated fields (we welcome undergraduates, too). Additional language skills are a plus. Working Location Fully based in Ho Chi Minh City, Vietnam , with relocation support covering visa, flights, and accommodations. COMPENSATION & BENEFITS We believe in rewarding growth and potential, not just experience. Here’s what you’ll enjoy as part of our team: Competitive base salary with performance reviews every 6 months Full relocation support to Ho Chi Minh City (visa, flight, and accommodation) Comprehensive private health insurance coverage $1,000 yearly learning budget for courses, certifications, or conferences 12 annual leave days + 8 sick leave days + life event leaves A modern, collaborative workspace and a vibrant culture with social events, sports clubs, and flexible work options Your Career Journey Starts Here You’ll learn how global business decisions are made, grow your professional network across continents, and build skills that last a lifetime. At Arches, we started from the ground up and we’ll help you grow the same way. Apply now and start your journey with Arches!
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Marketing Intern
Get to Know the Team Join our global Marketing team, the storytellers behind Arches' brand. We are dedicated to building Arches into a trusted, global knowledge platform that drives visibility, credibility, and engagement across Asia-Pacific and the Americas. As a Digital Marketing Intern, you will work in a diverse team of 12+ nationalities, collaborating across business development, HR, and operations to shape how the world sees Arches. Get to Know the Role As a Digital Marketing Intern, you'll assist with key initiatives across campaigns, PR, SEO, and social media. You'll gain hands-on experience in digital marketing, contribute creative ideas, and help strengthen Arches' global presence and community. You will report to the Marketing Manager and be based in our Ho Chi Minh City office. The Critical Tasks You Will Perform Campaign Assist: Support the planning and execution of digital campaigns (social, email, web, SEO) to attract experts, engage clients, and grow our community. Public Relations: Draft press releases, research media opportunities, and coordinate outreach to increase Arches' visibility (eg, new office launches, regional expansions). SEO & Content: Conduct keyword research, propose content improvements, and update website pages to boost search rankings in new markets. Social Media: Manage day-to-day posting schedules, design simple creatives, and engage with our online community while supporting employee branding initiatives. Analytics: Track and report campaign performance, analyze data, and share insights with the team to continuously improve. QUALIFICATION Must-have Requirements Strong English writing and communication skills. Ability to think critically and translate ideas into clear execution. High sense of ownership and responsibility for tasks and projects. Growth mindset and willingness to learn quickly in a fast-paced environment. Familiarity with digital marketing tools (eg, Google Analytics, WordPress, SEMrush, ChatGPT) is a plus. Other Requirements Previous internship or demonstrable experience in SEO, PR, social media, or digital marketing preferred. Ability to commit full-time (40 hours/week). Team-oriented with strong collaboration skills across departments. PERKS AND BENEFITS We care deeply about the growth and well-being of our interns. Here's what you can expect: Attractive Monthly Allowance: Competitive stipend for the duration of your internship. On-the-Job Training: Hands-on exposure across marketing channels, with direct mentorship from senior team members. Career Opportunities: Outstanding interns may receive full-time job offers upon graduation. Global Exposure : Work with colleagues and stakeholders across Asia, the US, and Latin America. Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Client Solutions Associate
ROLE OVERVIEW As a Client Solutions Associate in our Colombia office, you'll be connecting US clients with the expertise they need. Your main focus will be finding and engaging with the right experts for each project. WHAT YOU'LL DO Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. WHAT YOU'LL NEED Fluent English and Spanish (written and spoken). Strong communication skills - you'll be talking with senior professionals daily. Good attention to detail - getting the right expert match is crucial. Bachelor's degree. 0-2 years of work experience. Comfortable working with US clients (early morning meetings may be required). Experience with LinkedIn and basic research tools. WHY JOIN US? Be part of our growth story - help build our Americas hub from the ground up. Work with prestigious clients and learn about different industries. Clear path to advance your career as we expand. Competitive salary and benefits. Regular training and support from our experienced global team. International work environment. BENEFITS Compensation & Benefits Competitive Base Salary with performance reviews every 6 months. 13th Month Salary. Annual Bonus – 1-month gross salary. Paid Leave – 15 days of annual leave, in addition to 18 public holidays, plus additional paid leave for significant life events and 8 days of sick leave. Self-learning Budget – up to $1000 per year. Permanent contract including EPS/Social Security. Provided laptops and workstations. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Team Engagement Support – Up to $30 per quarter. Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Global Expert Recruiter/ Client Solutions Associate (Vietnamese speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Global Expert Recruiter/ Client Solutions Associate , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background 1-3 years of professional experience in sales, recruitment, client service, or related fields Fluency in English (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure , and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seek support and working with the team to achieve the best results. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance Self-learning Budget – Up to $1000 per year Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Client Solutions Associate (US Time Zone, 7AM/8PM)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Services Associate (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus ) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background Undergraduate degree 1-3 years of professional experience in sales, recruitment, client service, or related fields Fluency in English (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. R results-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving minds – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seeking support and working with the team to achieve the best results. WORKING HOURS This role operates on a split shift schedule designed to enable real-time collaboration with our global teams and clients across US/EU time zones. Morning hours: 7:00 AM – 11:00 AM (GMT+7) Evening hours: 8:00 PM – 12:00 AM (GMT+7) 5 Working Days per Week: Monday to Friday. BENEFITS Compensation & Benefits International shift base salary with performance reviews every 6 months. Monthly performance-based incentive. Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance Self-learning Budget – Up to $1000 per year Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Build a network with C-level partners in the US and Europe while advancing your career at a $5M-funded startup. Multinational Environment – Collaborate with a diverse team from 12+ countries speaking 16+ languages and work with experts from various cultural backgrounds. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements – Hybrid and fully remote options. Arches is more than acompany—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Chief Accountant
Objective A rare, truly global startup with one of the strongest cross-border track records among Japanese companies—would you like to play a key role in driving the in-house build-out of our VN accounting operations? This is a perfect opportunity for someone who loves solving problems, wants to build something from scratch, and is eager to grow in a challenging environment. WHAT YOU WILL DO Cross-Border Financial Reporting & Consolidation Prepare and analyze monthly, quarterly, and annual financial statements (journal, general ledger, etc.). Record intercompany transactions and restate financials in accordance with IFRS. Support the preparation of consolidated financial statements Tax & Compliance Prepare and review monthly/quarterly/annual tax returns (VAT, PIT, CIT, FCT…) and other tax correspondence for the tax authority. Ensure timely and accurate tax filings in full compliance with local regulations. Internal Controls Identify significant issues/risks and propose solutions Develop and implement robust internal financial controls and procedures Cross-functional collaboration Partner with internal teams to support financial needs and foster collaboration. Coordinate with independent auditors during the audit process. Stakeholder Communication Liaise with consulting firms, auditors, and tax authorities. Understand company policies, regulations, and requirements and convey them clearly to stakeholders Accurately report explanations and findings from consultants, auditors, and tax authorities to management. Leadership & Team Management Lead and manage the daily operations of the accounting department, including supervision of staff accountants and financial analysts Develop the accounting team, establish financial processes, and ensure the accuracy and integrity of financial operations. WHAT MAKES YOU A GOOD FIT Required Qualifications Solid understanding of Vietnamese tax laws, accounting standards, and corporate finance, including overseas transactions (not limited to overseas clients). Proficiency in accounting software (eg, MISA, FAST, or similar) and MS Office. Strong analytical, organizational, and leadership skills. High integrity and a strong sense of responsibility. Preferred Qualifications USCPA, ACCA, or JCPA qualifications A master's degree is a plus. Experience working in a subsidiary of a foreign company, with exposure to cross-border transactions and third-party negotiations. Accounting Software Oracle SAP. Experience in implementing a system. WHAT WE OFFER Executive Compensation Competitive Base Salary with performance-based annual skills increases. 13th Month Salary. Comprehensive Benefits Paid Leave – 14 days of annual leave, plus additional paid leave for significant life events, and 8 days of sick leave. Private Medical Insurance. Executive Self-development Budget. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, social gatherings, and office snacks and drinks Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Hybrid working arrangement (2 WFH days per week).
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Client Solutions Associate Manager
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW Are you a passionate startup enthusiast who thrives in a fast-paced environment? As an Client Solutions Associate Manager at Arches, you'll bridge clients globally with APAC's leading experts, delivering strategic insights that fuel impactful decisions. RESPONSIBILITIES Project Delivery & Expert Recruiting Project Leadership & Delivery: Lead end-to-end project execution, ensuring timely, high-quality delivery while aligning outcomes with client and business objectives. Expert Identification & Recruiting: Translate client needs into precise expert profiles and source, screen, and onboard suitable experts through multiple channels. Workflow & Stakeholder Management: Oversee daily team workflows, coordinate client–expert interactions, manage scheduling, and provide ongoing guidance to drive performance excellence. Compliance & Collaboration Ensure all client compliance protocols are met while collaborating across time zones to guarantee smooth handoffs. Team Management and Corporate tasks Embrace a role where leadership meets action, motivate and guide teams with clear direction and feedback, helping them grow, work well together, and achieve goals. Actively engaging in building a positive working environment, promoting company values and culture, and supporting company growth. QUALIFICATIONS Required Experience 3-5 years of progressive experience in consulting, market research, or recruitment services. Proven track record of leading and growing teams. Bachelor's or Master's degree in Business, Economics, or a related field. Fluency in English and strong professional communication skills. Strong experience managing client relationships alongside complex, multi-stakeholder communication and end-to-end project execution KPI-driven and ownership mindset, with high attention to detail and a strong sense of urgency. Preferred Qualifications Demonstrates flexibility in working hours to support client and project requirements. Prior exposure to international clients in the consulting or financial services sectors. Proficiency in an additional language (a plus, but not required). Working Location: Ho Chi Minh City, Vietnam - with full relocation support for expats (flights, accommodations, visa, and work permit). PERKS AND BENEFITS At Arches, we believe in clear communication about your benefits, actively improving with your feedback, and providing accessible HR support. Here Are Some Of What To Expect: Salary & Allowances Compensation & Benefits: Competitive Base Salary with performance-based annual skills increases. Quarterly performance bonuses. 13th-month salary. Paid Leave – 14 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches. Insurance – Private medical insurance. Self-learning budget. Career Growth Rapid Career Advancement: Solve challenging problems for exciting startups and accelerate your career with swift promotions and a direct path to leadership. High-Caliber Network: Build an unparalleled network by collaborating with and learning from industry leaders at top consulting and investment firms. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Operations Intern (Korean Speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As an Operations Intern (Expert Matching Team), you will support both recruitment and client-facing tasks. This role offers hands-on experience in expert sourcing, client interaction, and localized recruitment, working closely with the team to ensure smooth coordination with expert partners and clients. RESPONSIBILITIES Manage and maintain strong relationships with expert referral partners to support client needs. Proactively engage with clients by tracking usage reports, updating revenue data, and ensuring smooth communication. Support project delivery by monitoring progress, coordinating expert sourcing activities, and ensuring timely execution. Assist in business development by identifying potential client leads and customizing introduction decks. Post interview offers on local job platforms and monitor responses. REQUIREMENTS Background Final-year students and recent graduates who can intern full-time for at least 6 months. Fluency in English and Korean (both verbal and written) - Able to communicate confidently with a diverse network of experts across APAC. Additional language skills are a plus! Competencies Adaptability in a fast-paced environment. Goal-oriented and KPI-driven - Committed to achieving targets, with a proactive approach to growth and success. Results-focused - Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset - Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach - Open to seeking support and working with the team to achieve the best results. Working Location: Ho Chi Minh City, Vietnam BENEFITS Compensation & Benefits Competitive internship allowance. Thrive in a global work culture at our Ho Chi Minh City headquarters, alongside team members from 15 nationalities. Career Growth Rapid Career Advancement - Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network - Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Hybrid working arrangement. Arches is more than a company - it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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HR & Admin Associate (Bogota Office)
The Opportunity This is a foundational role in Arches’ newly established Bogotá office. As our HR & Admin Associate , you will work directly with the Office Manager to set up and stabilize core HR, administrative, and office operations from the ground up. You will support everything from office setup and vendor coordination to recruitment, employee engagement, and expat visa processes. As the office scales from ~15 to 50+ employees, this role will be central to ensuring operational readiness, compliance, and a strong employee experience in a startup-style, fast-changing environment. This position is ideal for someone who thrives in ambiguity, enjoys building structure from zero, and wants to grow into a long-term HR or People Operations role. Location: 100% on-site in our Bogota Office. What You'll Do Administration, Office Setup & Operations (40%) New Office Setup Support initial office setup and ongoing office operations. Coordinate office supplies, equipment, and facility-related needs. Work closely with local vendors and service providers. Expat & Immigration Support Support visa and work permit processes for expatriate employees. Coordinate with external immigration vendors and ensure proper documentation. Track visa timelines and compliance requirements. Compliance & Documentation Support company incorporation-related administration. Learn and apply Colombian labor law and employment regulations. Maintain accurate, compliant, and confidential HR and administrative records. HR Engagement & Employee Experience (30%) Run regular HR engagement sessions and structured catch-ups to collect employee feedback. Act as a trusted first point of contact for HR-related questions. Identify early risks related to morale, workload, or work environment and escalate with solutions. Support initiatives to build a strong, collaborative, and inclusive office culture from day one. Recruitment & Talent Acquisition (30%) Hiring Support Coordinate and conduct initial interview qualifications. Support hiring managers throughout the recruitment process. Offers & Onboarding Prepare offer letters and support employment contracting processes. Coordinate onboarding logistics and ensure a smooth new-hire experience. Talent Sourcing & Branding Support talent sourcing efforts across Colombia and the wider region. Contribute ideas to improve employer branding and candidate experience. What We're Looking For Required 1–5 years of experience in HR, administration, office operations, or startup operations. Professional English and Spanish communication skills. Highly organized, detail-oriented, and reliable. Strong sense of ownership, diligence, and follow-through. Ability to handle confidential information with professionalism. Preferred Previous internship or project experience in HR, recruitment, or administration. Familiarity with Colombian labor law and employment regulations. Experience or exposure to a new office setup or early-stage company operations. What You'll Gain Professional Development Hands-on experience building HR and administrative functions from the ground up. Mentorship from experienced office management and HR leaders. Exposure to international business operations and cross-cultural collaboration. Opportunity to grow into People Operations roles. Long-term career path toward HR leadership as the office expands. Growth Trajectory Potential to transition into a full-time HR role upon successful completion of internship. Opportunity to grow into HR leadership positions as our office expands. Work Environment Be part of a founding team. Work with a diverse, international team across multiple time zones. Contribute to meaningful work that supports critical business decisions globally. Join a rapidly growing company backed by strong funding and momentum.
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Senior HRBP and Engagement
ROLE OVERVIEW We are seeking a creative, people-centric, and data-driven Senior HRBP and Engagement to lead our initiatives in developing a world-class employee experience. At Arches, our people are our greatest asset. You will be responsible for designing and executing strategies that foster a high-performance culture and improve employee retention. The Team: Over 250 employees from more than 16 nationalities and backgrounds. RESPONSIBILITIES 1. HRBP and Engagement Strategy (30%) Design engagement strategies aligned with business goals to boost productivity and performance. 2. HRBP & Engagement Execution, Improvement (70%): Lead the annual engagement roadmap, including team-building, wellness initiatives, and recognition programs, and new initiatives that help to achieve Arches' business goals above. Partner with leadership to embed engagement into every touchpoint, including a premium onboarding experience and performance recognition. Coach and guide junior HR members and interns to ensure high-quality execution and professional growth. Internal Communication & Culture Development: Develop an internal communication strategy that promotes transparency and keeps the regional team aligned. Produce high-impact internal announcements and internal digital content that reinforce Arches' values and align with the engagement roadmap. Partner with Marketing to ensure the internal "Arches voice" is consistent, inclusive, and engaging. Data, Reporting & Continuous Improvement: Own the end-to-end process of employee pulse surveys (eg, eNPS), analyze results, and partner with leadership to implement actionable improvement plans. Turn data into action by proposing new initiatives that specifically target retention and workplace satisfaction. Coordinate the full cycle of expat accommodation, including sourcing properties, lease negotiation, setup, and ongoing maintenance. Operational Excellence: Participate in digitizing HR processes (eg, HR automation tools) to enhance efficiency. Collaborate with the Admin and Recruitment teams to ensure seamless internal operations. CORE COMPETENCIES Project ownership: Leads multiple initiatives independently; manages risks and ensures ROI. Strategic thinking: Connects daily activities to long-term organizational health and performance. Problem-solving: Uses structured reasoning and data to develop innovative solutions to morale issues. Leadership: sets quality standards for the team; builds accountability and mentors juniors. Communication: Persuasive and engaging; capable of tailoring messages to diverse audiences. Adaptability: Maintains composure and delivers results in a fast-paced, high-pressure startup environment. REQUIREMENTS Essential Qualifications A bachelor's degree in HR, Business Administration, Communications, or a related field is a plus. Minimum 4 years of experience in HR engagement, internal communications, or culture-focused roles. Fluency in both Vietnamese and English (written and spoken). Proficiency in survey tools (eg, SurveyMonkey, Typeform) and presentation software. A "people-first" attitude with a strong analytical backbone. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every year. Annual Bonus – 1-month gross salary. Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave. Private Medical Insurance. Self-learning Budget. Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Flexible Work Arrangements. Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Backend Engineer (6-month contract)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Backend Engineer at Arches, you will collaborate closely with two senior engineers to develop and continuously improve our internal systems that support core business operations. RESPONSIBILITIES Develop, test, and operate Ruby on Rails applications for internal systems. Implement authentication and authorization mechanisms (eg, JWT). Build, document, and maintain RESTful APIs. Design, optimize, and maintain MySQL databases using ActiveRecord and raw SQL. Support application development, deployment, and operations using Docker and AWS. REQUIREMENTS Essential Qualifications We value strong AI-driven learning ability over experience with a specific tech stack. 3–5 years of backend development experience, or equivalent professional capability. Strong ability to learn quickly using AI tools (LLMs, AI coding assistants, etc.). Experience with any modern backend framework (Ruby on Rails not required) or an equivalent solid technical foundation. Good understanding of RESTful APIs. Basic knowledge of relational databases (RDB) and experience with ORMs. Experience working in a GitHub-based team environment (pull requests, code reviews). Key Attributes & Preferred Experience AI & Development Mindset Experience with AI-driven development or hands-on use of AI coding tools. Experience learning or working with Ruby on Rails. Infrastructure & DevOps Basic knowledge of AWS. Experience with Docker and ECS (Fargate). Familiarity with CI/CD pipelines , especially GitHub Actions. Experience with logging and monitoring tools (eg, Sentry, CloudWatch). Security Basic understanding of application security principles. Familiarity with security scanners and WAF-level security concepts. Additional Tech Stack (Nice to Have) Experience with Redis, ElasticSearch / OpenSearch, or BigQuery. Basic understanding of frontend technologies (JavaScript / TypeScript, React). BENEFITS Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.) Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Global Expert Recruitment/ Client Services Associate (Bahasa Indonesia Speaker)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Services Associate (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background Undergraduate degree 0-3 years of professional experience in sales, recruitment, client service, or related fields Fluency in English and Bahasa Indonesia (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. Results-focused – Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach – Open to seeking support and working with the team to achieve the best results. Working Location During probation: Based in Ho Chi Minh City, Vietnam for the first 3 months with relocation support covering visa, flights, and accommodations. After probation: Hybrid work arrangement between Vietnam and your home country. BENEFITS Compensation & Benefits Competitive base salary with performance reviews every 6 months Annual Bonus – 1-month gross salary Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave Private Medical Insurance Self-learning Budget – Up to $1000 per year Relocation Support (Visa, flights, accommodation) Career Growth Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Client Solutions/Project Manager
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW Are you a passionate startup enthusiast who thrives in a fast-paced environment? As a Client Solutions/Project Manager at Arches, you'll bridge clients globally with APAC's leading experts, delivering strategic insights that fuel impactful decisions. RESPONSIBILITIES Account Growth: Proactively engage with clients and drive account growth by identifying new opportunities. Project Delivery: Lead end-to-end project management, from new project intake to profit and loss management. Supervise daily team workflow, provide constructive feedback, and foster a culture of excellence to meet all business goals. Compliance & Collaboration Ensure all client compliance protocols are met while collaborating across time zones to guarantee smooth handoffs. Team Management and Corporate tasks Embrace a role where leadership meets action, motivate and guide teams with clear direction and feedback, helping them grow, work well together, and achieve goals. Actively engaging in building a positive working environment, promoting company values and culture, and supporting company growth. QUALIFICATIONS Required Experience 4+ years of progressive experience in the Expert Network Industry or similar fields like consulting, research, or recruitment services, with at least 2 years in a senior, client-facing role. Proven track record of leading and growing teams. Bachelor’s or Master’s degree in Business, Economics, or a related field. Fluency in English , strong professional communication skills. Proven ability to manage client relationships and complex communication threads between clients and experts. KPI-driven and data-oriented mindset, with high attention to detail and a strong sense of urgency. Preferred Qualifications Prior exposure to international clients in the consulting or financial services sectors. A track record of supporting revenue growth or client retention initiatives. Proficiency in an additional language (a plus, but not required). Working Location: Ho Chi Minh City, Vietnam - with full relocation support for expats (flights, accommodations, visa, and work permit). PERKS AND BENEFITS At Arches, we believe in clear communication about your benefits, actively improving with your feedback, and providing accessible HR support. Here Are Some Of What To Expect: Salary & Allowances Compensation & Benefits: Competitive Base Salary with performance-based annual skills increases. Quarterly performance bonuses. 13th-month salary. Paid Leave – 14 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches. Insurance – Private medical insurance (including dental). Self-learning budget. Career Growth Rapid Career Advancement: Solve challenging problems for exciting startups and accelerate your career with swift promotions and a direct path to leadership. High-Caliber Network: Build an unparalleled network by collaborating with and learning from industry leaders at top consulting and investment firms. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible Work Arrangements Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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Recruitment & Employer Branding Intern
ROLE OVERVIEW This isn't your typical recruitment internship — it sits within our Sales & Marketing department. As a Recruitment and Employer Branding Intern , you'll play a key role in connecting Arches with top industry experts for high-impact consulting projects. This position combines hands-on recruitment with light employer branding and outreach support. Your responsibilities will include sourcing and reaching out to expert candidates via LinkedIn, tracking recruitment campaigns, and helping us enhance how we present our brand to professionals across industries. We're looking for someone with strong English and communications skills, research abilities, keen attention to detail, and a proactive, self-starting attitude. RESPONSIBILITIES Recruitment (70%) Enhance and manage the database in the company's Internal System. Identify and shortlist top-notch expert candidates using search tools such as LinkedIn or any other creative search tools. Qualify candidates' profiles to ensure a strong fit for internal and external project requirements from clients. Execute and improve outreach campaigns to attract targeted candidates Monitor campaign performance and maintain clear records for analysis. Automate routine tasks to make processes more efficient. Interview coordination & database management. Data management & analysis. Employer Branding (30%) Collaborate with Marketing to increase expert awareness of Arches through targeted engagement Build trust with experts by supporting branding activities such as polishing our online presence, sharing expert success stories, and maintaining clear, consistent communication Support the conversion of expert interest into completed onboardings QUALIFICATIONS Background Final-year students and recent graduates who can intern full-time for at least four months. Fluency in English (both verbal and written) - Able to communicate confidently with a diverse network of experts across APAC. Competencies Adaptability in a fast-paced environment. Goal-oriented and organized - Committed to achieving targets, with a proactive approach to growth and success. Results-focused - Consistently track, measure, and improve to meet and exceed goals. Problem-solving mindset - Skilled at identifying and addressing gaps between goals and outcomes. Collaborative approach - Open to seeking support and working with the team to achieve the best results. BENEFITS Compensation & Benefits Competitive internship allowance. Potential for full-time employment upon successful completion of the internship. Thrive in a global work culture at our Ho Chi Minh City headquarters, alongside team members from 15 nationalities. Career Growth Rapid career advancement - Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a high-caliber network - Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible work arrangements with a hybrid working mode. Why Arches? Arches is more than just a company; it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force behind this transformation. Join our team of passionate professionals backed by visionary investors and make your mark on the global stage.
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Sales & Partnerships Manager - Expert Network Industry
The Role We are seeking a dynamic Sales & Partnerships Manager to lead our US market expansion by building relationships with top-tier consulting firms and private equity firms. This is a role for a results-driven professional who thrives on building meaningful client relationships and driving revenue growth. As our Sales & Partnerships Manager, you'll be responsible for identifying, engaging, and onboarding leading US consulting and PE firms, including frequent in-person client interactions in the US, while leveraging our track record & network in Asia. KEY RESPONSIBILITIES Business Development & Sales Identify and target top-tier consulting firms and private equity firms across the US market. Develop and execute strategic sales plans to achieve aggressive growth targets. Build and maintain a robust pipeline of qualified prospects. Conduct presentations and product demonstrations to decision senior decision-makers. Negotiate contracts and close high-value deals. Collaborate with internal teams to ensure seamless client onboarding and satisfaction. Relationship Management Establish and nurture long-term strategic partnerships with key clients. Act as the primary point of contact for assigned accounts. Understand client needs deeply and position Arches' expert network solutions effectively. Represent Arches at industry conferences, networking events, and client meetings. Build trust and credibility within the consulting and PE ecosystem. Market Intelligence & Strategy Monitor competitive landscape and market trends in the expert network industry. Provide insights and feedback to product and operations teams. Contribute to pricing strategies and service offerings. Support marketing efforts with client testimonials and case studies. QUALIFICATIONS FOR SUCCESS Must-Have Qualifications Language: Excellent English proficiency (written and verbal) - Spanish is a plus, but not required. Travel: Comfortable with frequent travel to the US (30-40% of time). Experience: Minimum 3 years of B2B sales experience with a proven track record of exceeding targets. Visa: Ability to obtain a U.S. business visa for frequent travel. Preferred Experience (Big Plus) Industry Experience: Expert network services background. Client Network: Existing relationships with consulting firms (McKinsey, BCG, Bain, Deloitte, PwC..) or private equity firms. US Market: Previous experience selling to US clients or working in US markets. Related Industries: Background in executive search/headhunting, professional services sales, or SaaS sales. Target Candidate Profiles We welcome applications from diverse backgrounds including: Colombian professionals with US market experience and fluent English. Colombian expatriates working in the US interested in returning to Colombia. International professionals in the US open to relocating to Colombia. Foreign nationals currently in Colombia with relevant industry networks. Personal Attributes Outgoing personality with exceptional interpersonal skills. Critical thinking abilities to understand complex client needs. Entrepreneurial mindset suitable for startup environment. Cultural adaptability to work with diverse international teams and clients. Results-oriented with strong drive for achievement. Professional presence capable of engaging senior executives. What We Offer Competitive base salary + performance-based commission structure. International exposure working with global teams across Asia-Pacific. Growth opportunity in a fast-scaling startup environment. Professional development and training opportunities. Flexible work environment with entrepreneurial culture. Visa support for international candidates where applicable. Industry Context The Expert Network Services (ENS) industry connects clients (consulting and investment firms) with specialized insights from industry experts. With our strong focus on the Asia-Pacific region, Arches offers unmatched recruitment capabilities to find experts from any industry or niche, supported by our multilingual team across the region.
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Talent Acquisition Intern
ROLE OVERVIEW We seek an enthusiastic Talent Acquisition Intern to join our team and provide invaluable support to our HR department. You will be at the forefront of our ambitious global expansion. Your mission is to attract and recruit exceptional talent from across the APAC region, including Vietnam, Thailand, Indonesia, Korea, and China. RESPONSIBILITIES Conduct candidate profile searches across various social media platforms, including LinkedIn, Vietnamworks, desktop searches, job boards, etc. Upload and manage data to our applicant tracking system to maintain an organized and efficient hiring process. Screen CVs and interviews schedule with candidates and hiring managers. Manage the posting, updating, and removal of job ads on various platforms like job boards, careers pages, and social networks. Establish partnerships with universities and recruitment agencies in the APAC region. Collaborate with the marketing team for employer branding and with the HR team for internal communications. Maintain relationships with internal stakeholders. Support the team with other tasks as assigned. QUALIFICATIONS Fresh graduate or final-year student who can work full-time. Interested in recruitment and HR-related work. Strong oral and written communication skills in English. Previous experience as a Staff Assistant or in a similar junior HR role is a plus. Excellent organizational skills and attention to detail. Critical thinking and problem-solving abilities. PERKS AND BENEFITS Arches offers a stimulating and supportive work environment, coupled with the following: Access to comprehensive training sessions and materials related to HR activities and professional skills, such as Sourcing, Screening CVs and more Regular one-on-one sessions with your Manager to ensure alignment between your goals and your role Competitive internship allowance This is an exciting opportunity to kick-start your career in HR and recruitment at a rapidly growing startup with a global reach. If you're passionate about talent acquisition and thrive in a dynamic, international environment, we'd love to hear from you!
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Client Solutions Intern (Expert Matching Team)
INDUSTRY OVERVIEW The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche. ROLE OVERVIEW As a Client Solutions Intern (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification Gain a thorough understanding of client project needs based on main topics and client characteristics. Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. Manage scheduling for client-expert interviews and build relationships with experts for future collaborations. REQUIREMENTS Background Final-year students and recent graduates who can intern full-time for 4 months. Fluency in English (both verbal and written) - Able to communicate confidently with a diverse network of experts across APAC Additional language skills are a plus! Competencies Adaptability in a fast-paced environment. Goal-oriented and KPI-driven - Committed to achieving targets, with a proactive approach to growth and success. Problem-solving mindset - Skilled at identifying and addressing gaps between goals and outcomes. BENEFITS Compensation & Benefits Competitive internship allowance: 300-400 USD , with added performance-based bonuses starting from the 1st month . Potential for full-time employment upon successful completion of the internship. Thrive in a global work culture at our Ho Chi Minh City headquarters, alongside team members from 15 nationalities. Career Growth Rapid career advancement - Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions. Build a high-caliber network - Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth. Engagement Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.). Flexible work arrangements with a hybrid working mode. Arches is more than a company - it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
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